Mercure Jakarta Cikini Reviews

Response from Property: Dear Valued Guest, We are very grateful for your comments regarding your visit to Mercure Jakarta Cikini. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Stephanie Mahardita Asst Guest Experience Manager

Response from Property: Dear Mr. Aizat Fakri,Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room to be sparkling clean. However, we apologize for any inconvenience caused by the noise from the nearby train station during the night.We appreciate your understanding as we strive to balance the benefits of our central location with the comfort of our guests. Your comments are invaluable, and we will continue to explore ways to improve the overall experience for our guests.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Stephanie Mahardita MAsst Guest Experience Manager

Response from Property: Dear Valued Guest,Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you had another great stay it means so much to us!Nando will be thrilled to know his efforts at the bar made your visit even more enjoyable. I'll be sure to share your appreciation with him personally.We look forward to welcoming you back for another exceptional stay soon. If there's anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Stephanie MaharditaAsst Guest Experience Manager

Response from Property: Dear Valued Guest,Thank you very much to post wonderful rating concerning of your recent stay.All the Team at Mercure Jakarta Cikini waiting for your next stay.Our Best Regards,VinnaFront Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay at Mercure Jakarta Cikini. We are so pleased to hear that you enjoyed our great location and found the staff to be friendly and professional. We strive to create a welcoming atmosphere for all guests, and we are glad that you felt that while staying with us. Once again, thank you for your kind words, and we hope that you will choose to stay with us again in the future.Mercurely Yours,FannieAsst Guest Experience Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We understand that the inability to change your schedule might have caused some inconvenience. However, please note that our scheduling policies are in place to ensure fairness and consistency for all our guests, as well as to maintain the smooth operation of our services. These policies are part of our rules and regulations, which are designed to provide a reliable experience for everyone. We appreciate your understanding and hope this explanation clarifies the situation. If you have any further concerns, please feel free to reach out to us.Best Regards,Stephanie MaharditaAsst Guesr Experience Manager

Response from Property: Dear Mr. Yope Roza, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fannie Asst Guest Experience Manager

Response from Property: Dear Mr. Fujie Koh,We very much appreciate your comments regarding your stay at the Mercure Jakarta CikiniIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FannieAsst Guest Experience Manager

Response from Property: Dear Valued Guest,Thank you very much to spend your valuable time to give us review concerning of your recent stay. we are glad to know that you were satisfied with quality of our breakfast experience. However, concerning of location. yes indeed, MRT quite far if you would like to go there by walk. however it will took a few minutes by car. My team and I are seeking for a chance to be welcoming you back at the hotel at the soonest time.Our Best Regards,VinnaFront Office Manager

Response from Property: Dear Mr Steven,Thank you for taking the time to rate your experience at Mercure Jakarta Cikini. We appreciate your feedback and we apologize that you were not completely satisfied with your experience. We are always striving to improve our services and would be grateful if you could provide additional details about what we can do to better meet your needs. We look forward to hearing from you soon.Our Best Regards,VinnaFront Office Manager

Response from Property: Dear Mr. Ahmad Rois Mansur,We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stephanie MaharditaAsst Guest Experience Manager

Response from Property: Dear Mr Ade Buandra, We are very grateful for your comments regarding your visit to Mercure Jakarta Cikini. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Fannie Asst Guest Experience Manager

Response from Property: Dear Mr. Zakarya,Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay with us at Mercure Jakarta Cikini, and especially appreciate that you found our staff helpful and responsive, our rooms clean and comfortable as well as enjoyed the breakfast. We strive to provide our guests with the best service possible. We look forward to welcoming you back soon.Mercurely Yours,FannieAsst Guest Experience Manager