Mercure Jakarta Cikini Reviews
Mercure Jakarta Cikini
Jl. Cikini Raya No.66, Cikini, Kec, Central Jakarta, IndonesiaView Hotel Details
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Mercure Jakarta Cikini Guest Reviews
4.1/5
Very Good
57 review
Verified reviewsLocation4.0
Amenities4.0
Service4.1
Cleanliness4.2
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All Reviews(57)
Positive reviews(50)
Reviews with photos/video(17)
Awesome stay(11)
Great service(7)
Clean and tidy(5)
Negative reviews(7)
Anonymous User
Superior Queen Room
Stayed in Mai 2024
Business travelers
13 review
Outstanding
Posted on 13. Mai 2024
Room is great. Overall excellent.
Response from Property: Dear Valued Guest,Thank you very much to post wonderful rating concerning of your recent stay.All the Team at Mercure Jakarta Cikini waiting for your next stay.Our Best Regards,VinnaFront Office Manager
Guest User
Superior Queen Room
Stayed in Nov. 2023
Business travelers
15 review
Outstanding
Posted on 7. Nov. 2023
Lovely… I really like it.. good location and service is amazing … thanks
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay at Mercure Jakarta Cikini. We are so pleased to hear that you enjoyed our great location and found the staff to be friendly and professional. We strive to create a welcoming atmosphere for all guests, and we are glad that you felt that while staying with us. Once again, thank you for your kind words, and we hope that you will choose to stay with us again in the future.Mercurely Yours,FannieAsst Guest Experience Manager
Yope Roza
Superior Queen Room
Stayed in Sept. 2023
Business travelers
14 review
Very Good
Posted on 17. Sept. 2023
Came for business trip.book for my business partner.they satisfied with this hotel.the good for them is mercure always provide smoking room.
Response from Property: Dear Mr. Yope Roza, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fannie Asst Guest Experience Manager
Fujie Koh
Superior Queen Room
Stayed in Sept. 2023
Solo travelers
1 review
Very Good
Posted on 25. Sept. 2023
The hotel is medium size but very nice. Love the roof top bar and the morning breakfast.
Response from Property: Dear Mr. Fujie Koh,We very much appreciate your comments regarding your stay at the Mercure Jakarta CikiniIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FannieAsst Guest Experience Manager
Suvat IP One
Superior Queen Room
Stayed in Juni 2024
Business travelers
25 review
Posted on 23. Juni 2024
It has a good food for breakfast, but location is not near MRT.
Response from Property: Dear Valued Guest,Thank you very much to spend your valuable time to give us review concerning of your recent stay. we are glad to know that you were satisfied with quality of our breakfast experience. However, concerning of location. yes indeed, MRT quite far if you would like to go there by walk. however it will took a few minutes by car. My team and I are seeking for a chance to be welcoming you back at the hotel at the soonest time.Our Best Regards,VinnaFront Office Manager
Steven
Superior Room with 2 Single Beds
Stayed in Mai 2024
Business travelers
167 review
Posted on 12. Mai 2024
I am not pleased with their professionalism in handling the matter.
Response from Property: Dear Mr Steven,Thank you for taking the time to rate your experience at Mercure Jakarta Cikini. We appreciate your feedback and we apologize that you were not completely satisfied with your experience. We are always striving to improve our services and would be grateful if you could provide additional details about what we can do to better meet your needs. We look forward to hearing from you soon.Our Best Regards,VinnaFront Office Manager
Ade Buandra
Superior Room with 2 Single Beds
Stayed in Okt. 2023
Business travelers
14 review
Outstanding
Posted on 11. Okt. 2023
Keren abis
Response from Property: Dear Mr Ade Buandra,
We are very grateful for your comments regarding your visit to Mercure Jakarta Cikini. It is a pleasure for us to receive positive feedback.
We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.
Best regards,
Fannie
Asst Guest Experience Manager
Guest User
Superior Room with 2 Single Beds
Stayed in Aug. 2023
Business travelers
12 review
Outstanding
Posted on 10. Aug. 2023
Great stay as always, hotel is clean, food is of a high standard, 10/10
Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fannie Asst Guest Experience Manager
ZAKARYA
Superior Room with 2 Single Beds
Stayed in Okt. 2023
Business travelers
8 review
Outstanding
Posted on 29. Okt. 2023
Nice hospitality and clean hotel
Response from Property: Dear Mr. Zakarya,Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay with us at Mercure Jakarta Cikini, and especially appreciate that you found our staff helpful and responsive, our rooms clean and comfortable as well as enjoyed the breakfast. We strive to provide our guests with the best service possible. We look forward to welcoming you back soon.Mercurely Yours,FannieAsst Guest Experience Manager
Syazwan Salleh
Superior Room with 2 Single Beds
Stayed in Juni 2023
Booked for others
51 review
Outstanding
Posted on 13. Juni 2023
Best! The mqin reason i extended the stay
Response from Property: Dear Syazwan Salleh, Thank you for your time and contribution for boosting up our Hotel reputation post your stay by giving a perfect score and positive feedback. We will share your kind comment and look forward for your next stay in very near future. See you when we see you. Mercurely yours, Fannie Asst. Guest Experience Manager
Kaijin
Superior Queen Room
Stayed in Jan. 2024
Family
1 review
Outstanding
Posted on 7. Jan. 2024
The good hotel
Response from Property: Dear Mrs/Mr. Kaijin,We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stephanie MaharditaAsst Guest Experience Manager
Alwaysblueluck
Superior Queen Room
Stayed in Jan. 2022
Couples
26 review
Outstanding
Posted on 30. Jan. 2022
A good hotel in the city of jakarta. So many attraction and facilities near the city like cikini station, TIM, cafe, streetfood and many more
Response from Property: Dear Valued Guest,Thank you for sharing your great experience post your stay at Mercure Jakarta Cikini. We are happy to know that one of our valued guest had d great and memorable moments. We will share your kind positive comments into our team members.We look forward for your next stay in very near future and hope it will be pleasant as the previous one. Stay safe.Mercurely yours,Nandang PermanaOperations Manager
Guest User
Deluxe Suite
Stayed in März 2024
Business travelers
8 review
Outstanding
Posted on 28. März 2024
Good hotel
Response from Property: Dear Mr. Wufu,We very much appreciate your comments regarding the nice experience during your stay at the Mercure Jakarta Cikini . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nadia Guest Experience
Mohit
Superior Queen Room
Stayed in März 2023
Business travelers
2 review
Outstanding
Posted on 18. März 2023
Very helpful staff ! Nice hotel.
Response from Property: Dear Mr/Mrs. mohit,
Thank you for your time as well as your contribution in providing a perfect rating and post-stay review at Mercure Jakarta Cikini.
We are very happy to know that one of our valued guests had a pleasant experience. We will share your comments with all team members.
We are waiting for your next visit and hopefully it will be the same and even more enjoyable.
Best regards,
Nandang Permana
Operations Manager
Samantha Allison De Costa
Superior Queen Room
Stayed in März 2023
Business travelers
83 review
Very Good
Posted on 5. Juni 2023
The stay was good.
Response from Property: Dear Samantha Allison De Costa,We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercurely yours,FannieAsst.Guest Experience Manager