Ascott Jakarta

The location is a big plus. Set right in the heart of the city, next to Grand Indonesia and Thamrin City Mall, it’s extremely convenient, especially for anyone who enjoys shopping or wants everything within walking distance. Arrival was pleasant, with a warm welcome from the staff. They were very helpful and consistently courteous, with special attention shown to senior citizens, which was appreciated. We booked a two bedroom apartment, which was very spacious and practical. The unit is well equipped for longer stays, with a washing machine, water dispenser, microwave, and a full set of kitchen utensils, making it easy to manage daily routines. The decor, however, feels a bit dated, and I did notice a slight odour, likely from furniture that could use a deeper clean. The bedding was acceptable. The mattress was comfortable enough, but the pillows were too soft for my liking and didn’t provide much support. The bathroom experience was much better. The shower was excellent with good water pressure and reliable hot water. Toiletries were complete and pleasantly scented, with a spa like aromatherapy feel. One downside was the bath towel, which felt worn out and unusually small, closer to the size of a bath mat than a proper towel. Breakfast was decent but not extensive. It covered the basics and was sufficient, though nothing particularly memorable. Overall, Ascott Jakarta works well for longer stays with family, mainly due to its spacious apartments and unbeatable central location. With some updates to furnishings and linens, the stay could be significantly improved.

The hotel provided an excellent experience from start to finish. Our stay for 4 days and 3 nights was extremely comfortable, making us feel relaxed and well taken care of throughout the visit. The rooms were clean, cozy and well-maintained which made resting after a long day absolutely wonderful What truly stood out was the hospitality. The staff members were exceptionally warm, friendly, and soft-spoken. They were always approachable, helpful, and attentive to our needs, which made the overall stay even more enjoyable. Their positive attitude and professionalism created a welcoming and homely atmosphere. Overall, the hotel exceeded expectations in terms of comfort and service. It was a delightful stay and I would gladly recommend this hotel to anyone looking for a peaceful and comfortable place with outstanding hospitality. Will definitely choose this hotel and come again whenever im in jakarta. Terima kasih banyak banyak 💕💕

We really enjoyed our stay at Ascott Jakarta. The location is excellent—walking distance to Grand Indonesia, Plaza Indonesia, Thamrin City, and Indomaret. The in-room water dispenser is brilliant and very convenient throughout the stay. The staff were also super helpful and friendly, which made our stay even more comfortable. If there’s one area to improve, it would be the breakfast variety, but overall we loved the experience and would happily return.

Love sgt!!! Grand indo betul2 depan hotel,thamrin betul2 tepi hotel...klu xnak rentah nak pegi shopping this is the best place to go...bilik sumpah besar dooh Pegi makan kat remboelan depan hotel tu je dlm grand indo...sumoah sedap

Comfortable stay and perfect location—just steps away from shopping. The restaurant was a pleasant surprise with great food. Highly recommended.

Just opposite Grand Indonesia West Entrance and near Plaza Indonesia. As well as, near Thamrin City mall. Just beside it. Breakfast is okay 8/10. Simple but nothing fancy kr extravagant. Recommend to stay due to strategic location.