Hotel Borobudur Jakarta Reviews

Very bad service attitude. We booked on trip apps and showed only non smoking room available. Upon check-in, they told us that they ran out of non smoking room and only smoking room available. And there isn't any notes in our reservation that we want a non smoking room. When my friend produce the Chinese version of the apps, the lady claimed that she didn't understand, and when I use Google lens to translate it, she then reiterate that their hotel have both smoking and non smoking room and they ran out of non smoking room which isn't her fault, it's because we check in late (around 11pm). After I insist they resolve the issue immediately with trip or we escalate the issue only she proceed to get the duty manager and assigned us non smoking room. And the whole check in process took 73 minutes to complete.

The room was so clean and big for me and my husband. The bathroom also quite big and very clean. Really like the breakfast in Hotel Borobudur . Thanks

it's an old fashion hotel,wood floor and wooden furniture,i like this type.Some people may like Hilton or Sheraton,but i prefer old school hotel.

An Iconic hotel. Interior decor mirror the bas reliefs of Borobudur Temple. Borobudur Hotel is not just another Hotel. But reflect the grandness of Borobudur Temple

Well located and full with tip top facilities even with additional equipment

It’s a good choice hotel to stay with kids, but just the room a bit old. Love the swimming pool and garden. Enjoy our stay here.

We had an amazing stay. My little boy approved. Even after staying 3 days 2 nights, he said, "I still want to stay at this hotel." We loved the pool, it's huge and even got a deep area. On mornings, there are kids activities by the poolside. The menu for breakfast varied. Yet I have to note the staff need better coordination during breakfast times when it's full. I'm 36 weeks pregnant and this morning I had to walk around looking for a seat. It's better to make a waiting list if the seats are full so guests don't have to walk around looking for an available seat. Perhaps use walkie talkie between staff at the restaurant reception and another staff taking notes of available seats.

Old Hotel.. but the maintenance quite good. Got garden,got swing pool..Night can enjoy some music! Just the front counter can work faster or not. Too slow for my guess to queue...

Big area with big swimming pool and spacious pathway, but the room is a bit traditional style

Good hotel location and staff try the best to give good Service even it was too busy days as a lot of checking in at hotel as well breakfast hall … I recommended this hotel

very nice place , many best restaurant at there , the best experience

Mosquitoes are a problem in every hotel except the rooms.

Great location, but ita little difficult for Gojek to send some food

It is big. Small town withing hotel. Outstanding gardens. 50 meters pool! 3 restaraunts. Exceptional gym. Every service inside is a bit overpriced, but its expected. Rooms could be refreshed, but its not “modern” style hotel, so its more like subjective design view.