Somerset Sudirman Jakarta Reviews
Somerset Sudirman Jakarta
Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Kecamatan Tanah, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10250, IndonesiaView Hotel Details
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Somerset Sudirman Jakarta Guest Reviews
4.3/5
Very Good
90 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(90)
Positive reviews(84)
Reviews with photos/video(22)
Awesome stay(24)
Friendly owner(17)
Clean and tidy(16)
Great location(11)
Convenient location(7)
Great swimming pool(5)
Average sound insulation(5)
Negative reviews(6)
Lina Susanto
Executive King Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 26, 2024
We feeling like we stay in our home in Singapore and the place is clean quite.
Only the toilet posible can be bright if possible because feel little Dim.
We Wish in future can stay in to this apartment again Thanks.
Have a washing area fr us to wash and only have to purchase the soap by own or can ask housekeeping to give to us.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Lina Susanto,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Gigiunni
Executive Studio
Stayed in Mar 2024
Solo travelers
3 review
Very Good
Posted on Mar 28, 2024
The view is great in a good location. I chose this hotel as it has rooms with washing machine and kitchen. I had some issues with the room but the staffs were very nice and apologetic.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Teck chye
Executive King Room
Stayed in Sep 2024
Business travelers
23 review
Outstanding
Posted on Sep 22, 2024
Good service, great stay, would go again, hope to travel to Jakarta and stay w Somerset
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Teck chye,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Guest User
Executive King Room
Stayed in Mar 2024
Couples
1 review
Amazing
Posted on Mar 21, 2024
Great hotel at the citycenter of Jakarta with a nice rooftop pool.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Kenyalang
Executive King Room
Stayed in Jun 2024
Couples
12 review
Very Good
Posted on Jun 11, 2024
Had a great time staying at the hotel. It’s a clean and quiet hotel. Thank you for the front desk staffs. Always ready and helpful at any time. Upmost professional staffs. Location for our stay this time is great. Just the place we want to be. Going to most of the places was easy. Lots of places for food any time nearby the hotel. Awesome! Room is clean and cozy. After a long day out it was definitely a great place to come ‘home’ and rest. The area also is safe.
Thank you.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
ADRIAN PIAW YIK
Executive King Room
Stayed in Aug 2024
Business travelers
2 review
Very Good
Posted on Sep 22, 2024
Cannot use the coffee lounge for discussion after 10am. Not very good
Response from Property: Greetings from Somerset Sudirman Jakarta! Dear ADRIAN PIAW YIK,We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaIt is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
Boon Keng
Executive Studio
Stayed in Jul 2024
Business travelers
111 review
Posted on Jul 20, 2024
Overall is good just nearby do not have many restaurants. Will come back
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Boon Keng,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
Guest User
Executive King Room
Stayed in Jul 2024
Business travelers
1 review
Posted on Aug 3, 2024
Quite ok for the price, but don't expect too much from a 4star.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
Guest User
Executive King Room
Stayed in Sep 2023
Solo travelers
1 review
Outstanding
Posted on Sep 25, 2023
Seneng bgt nginep disini.. Pelayanan ramah, request kamar yg tinggi & view yg cantik, fasilitas lengkap, nyaman bgt pokonya..
6/7
Response from Property: Warm Greetings from Somerset Sudirman Jakarta!
To Yoon.Ji,
Thank you for taking the time to share your great value and best experiences.
We are very pleased to know that the hotel facilities and services provided have made your visit enjoyable.
It is an honor for us to have you as a guest and hope to welcome you back in the near future.
If you need further assistance, do not hesitate to contact us and we will be happy to serve you.
Greetings,
Natasia Laras
Revenue Executive
Your BestMates
Executive King Room
Stayed in Jun 2024
Business travelers
63 review
Outstanding
Posted on Jul 9, 2024
Nice location, clean, friendly staff, easy access to city center
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Your BestMates,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Sood
Executive Studio
Stayed in Feb 2024
Business travelers
3 review
Posted on Feb 17, 2024
Sudirman Somerset Jakarta
Good rooms, avoid the breakfast - it's pretty terrible
Response from Property: Greetings from Somerset Sudirman Jakarta! Dear Valued Guest,We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaIt is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
EVITA TONATA
Executive King Room
Stayed in Jun 2023
Couples
2 review
Outstanding
Posted on Jul 7, 2023
What a nice hotel to stay in. I stayed here with my loved ones here for the birthday. Loving the view from the balcony. Thanks for the hospitality.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Ms Sampedro
Executive King Room
Stayed in Feb 2024
Business travelers
63 review
Posted on Apr 23, 2024
Dusty room, staff cannot speak fluent English. Cheap furniture, humid smell.
Response from Property: Greetings from Somerset Sudirman Jakarta! Dear Valued Guest,We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaIt is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
Ally Liziun
Executive Studio
Stayed in Jul 2023
Couples
29 review
Very Good
Posted on Jul 26, 2023
Quite a good location, good service, breakfast can be better
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Alvin Murad
Premier Studio
Stayed in Mar 2024
Couples
2 review
Posted on Mar 8, 2024
The pool & gym closed to soon (9pm) and the sauna not available
Response from Property: Greetings from Somerset Sudirman Jakarta! Dear Alvin Murad,We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaIt is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive