Name: Fairfield Inn & Suites West Kelowna
Address: 3460 Carrington Rd, Central Okanagan, British Columbia, V4T 3C1, Canada, 3460 Carrington Rd, Overseas, Canada
Rating: 4.3

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Fairfield Inn & Suites West Kelowna Reviews

Fairfield by Marriott

All reviews

Positive reviews

The location of this hotel is convenient. Staff is extremely friendly and professional.

房間很大，挺乾淨的，就是住的房間靠近路有點吵。

The room is big and clean, but it is a bit noisy because it is close to the road.

The room is comfortable, clean and of good size

24-hour front desk

Luggage storage

Swimming Pools

Smoking area

Wi-Fi

Golf course

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

Room With Two Queen Beds

King Room with Sofa Bed

Mountain View Room With Two Queen Beds

The hotel experience was a bit of a disappointment.  Upon check-in none of my requests were met.  I was told it was because the hotel was pretty much full with people who recently booked.  I told them I booked many weeks ago so there should not be an issue.  I asked for a suite on the top floor.  I was told there were no suites on the top floor, they were all on the main floor (why did I not receive a message regarding this when my reservation was reviewed?).  My question then is how could I have upgraded to a room with a mountain view if I am on the main floor (there are buildings in the way)?  Something sounded off to me.   We were also given a handicap room.  I do not like the showers in these rooms.  Water everywhere.  I never requested a handicap room but when I went to check the reservation after check-in, it said I requested one - not true.  I looked back at my original booking and I did not request this room.   I know the hotel cannot guarantee your requests, but I have to say that this is the first time I have really had an issue.  Our room door and the bathroom door squeaked something awful.  The bathroom door would not fully shut without it sticking and forcing it open or shut.  The next morning I spoke to the front desk and the squeaking was taken care of but the bathroom door still would not close.    This hotel does not do daily housekeeping.  If they want you to reuse the towels, how about some hooks??????       The breakfast was okay.  The first morning was better than the second.  Food was a bit slow coming out for some reason.  The staff is very friendly.    The hotel is fairly quiet.  I could hear people walking above us - that is why I prefer the top floor.    This hotel is nice and clean.  The bed was a bit low for us but was very comfortable.  My husband did not like the pillows.  If you are looking for a place to eat, try C-Lovers which is across the parking lot.  It has fish and chips and they are excellent.      All in all, this hotel is a good place to stay.  I guess I may have just been the lucky one to have things go wrong.

I cannot say enough good things about this hotel. The location is perfect if you want to be in West Kelowna. It’s close to everything you could need from stores to restaurants to beach access or golf.  We stayed in a one bedroom suite that was huge. It easily accommodated two adults, 2 toddlers and a newborn. Everything was clean and the bed and sofa bed were comfortable.  The included breakfast was awesome. There was a lot of variety each day. We stayed 3 days and had different options each morning.  The pool is incredible for families. There is a splash pad with slide for toddlers and a waterslide for older kids and adults as well as a hot tub.   The service was incredible. Every staff member we interacted with was so friendly and helpful. We especially enjoyed our nightly call from the front desk to see if we required anything.   The price was very reasonable and the parking is free.   We will absolutely stay here again and will recommend this hotel to anyone we know visiting the area!

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25.9km from Kelowna International Airport

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Discover 103 reviews of Fairfield Inn & Suites West Kelowna, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Fairfield Inn & Suites West Kelowna Reviews: 103 Verified Reviews Latest 2024 | Trip.com

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Fairfield Inn & Suites West Kelowna Reviews

Fairfield Inn & Suites West Kelowna

Fairfield Inn & Suites West Kelowna Guest Reviews