To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(97)
Positive reviews(91)
Reviews with photos/video(56)
Great service(27)
Great swimming pool(26)
Awesome rooms(19)
Delicious breakfast(19)
Loved the beach(7)
Large rooms(7)
Poor air conditioning(5)
Close to beach(5)
Negative reviews(6)
Guest User
Lagoon Access Two Double Room
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Aug 7, 2024
Great place to stay in Huahin. Rooms were spacious and well-equipped with everything you need. Spa was nice and reasonable price.
Response from Property: Dear Sir, We really appreciate you taking the time to share your 4.5 rating with us. We look forward to seeing you again soon.Sincerely,
ETHH
Lagoon View King Room
Stayed in May 2024
Couples
48 review
3.2/5
Posted on May 18, 2024
The breakfast buffet was way better than expected in terms of the food variety. It would have been be better if a smart TV had provided.
6/10
Response from Property: Thank you for your feedback. We're thrilled you enjoyed our breakfast buffet! We appreciate your suggestion about the smart TV and will consider it for future improvements.
Natty
Lagoon View Two Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 13, 2024
A huge note is that they didn’t have a lift. If you’re travelling with an elderly person or a huge suitcase, be careful when you go to select the room type must looking for the ground floor. Overall, so far, so good. A huge hotel with a lot of rooms and buildings. You may expect a few steps from the main building to the beach, but that also gives you a bit of exercise, either by foot or by swimming, which is so good. Kids love the pool, but the elderly may find it’s difficult to get in and out of the pool as there’s only stainless steel pool ladder for pool access room type and most of the pool access surrounding instead of a proper walking step. Otherwise, you have to walk through the main pool at the beachfront to get safe access stairs to the pool.
Response from Property: Thank you for your feedback. We apologize for the inconvenience caused by the lack of an elevator and the pool access. For easier access, we recommend ground floor rooms.We’re glad the kids enjoyed the pool and we hope to welcome you back soon.
Anonymous User
Garden View King Room
Stayed in Jun 2024
Couples
8 review
4.7/5
Amazing
Posted on Jul 9, 2024
Hotel at the beach. Facilities and service are 5 star with the cheaper price.
Response from Property: Thank you so much for your feedback, we look forward to welcoming you back again soon.
Thangwanichkapong
Garden View Two Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very beautiful hotel, the swimming pool is very big. Only a few steps to the beach it’s like our private beach. The breakfast is very delicious, there are many kinds of food. Hotel staff is very friendly. We will come back again definitely.
Response from Property: Thank you so much for your kind words, we look forward to welcoming you again soon.
Arpitkumar
Garden View Two Double Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 18, 2024
Overall i am happy with my stay. Property is well maintained and staff is knowledgeable. Golf cart is available every time from reception to car parking and vice versa.
Response from Property: Thank you so much for your feedback, we look forward to welcoming you back again soon.
Pracha
Garden View King Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
Very good service
Response from Property: Thank you so much for your feedback, we look forward to welcoming you back again soon.
Siddharth
Garden View King Room
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on May 9, 2024
Super...have to do it again
Response from Property: Thank you so much for your feedback, we look forward to welcoming you back again soon.
Nattareya
Garden View King Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
all the crews are so nice and gentle, room and all the facilities also good, food and beverage was nice, recommend to visit!
Response from Property: Thank you for your kind words! We're thrilled you enjoyed our facilities and food. We look forward to welcoming you back soon!
Aaamay
Lagoon Access Two Double Room
Stayed in Dec 2023
Travel with friends
13 review
4.2/5
Very Good
Posted on Jan 15, 2024
Beautiful Resort… highly recommended if visiting Hua Hin … breakfast is amazing
Response from Property: We are truly grateful for your wonderful feedback and the stunning pictures you shared. Your kind words have brightened our day, and we eagerly anticipate the pleasure of welcoming you back to our hotel soon.
E.ti
Garden View Two Double Room
Stayed in Oct 2023
Family
6 review
4.7/5
Amazing
Posted on Oct 12, 2023
Luxurious hotel, delicious breakfast, very nice restaurant at the beach and near the pool. My sons liked the kids club very much. The pool is so huge: the biggest part is near the beach and the rest part goes along all the buildings. The garden and the pool are very picturesque and very clean. We will definitely come back again there
Response from Property: Thank you so much for your feedback, We look forward to welcoming you again soon.
Guest User
Garden View Two Double Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
It was an amazing stay, the pool is amazing
It’s a perfect getaway location from Bangkok.
EDDY Rusianto
Garden View Two Double Room
Stayed in Dec 2023
Family
3 review
3.2/5
Posted on Jan 1, 2024
The aircondition not working at 23.00
Phone room not working / busy dial till morning
Bathtubb water empty so we can't used it
Response from Property: We apologize for the inconvenience with the air conditioning, phone, and bathtub during your stay. We are addressing these issues promptly. Thank you for your understanding.
Atul
Lagoon View Two Double Room
Stayed in Dec 2023
Family
3 review
2.0/5
Posted on Dec 31, 2023
Sheraton is in the middle of nowhere. You can also say it’s very quiet and private side of Hua Hin. Limited food options and service options. Sadly, booking it through Trip excluded us from getting Marriott points. That’s quite disappointing. Mostly we book from third parties and have not faced that issue before.
Guest User
Garden View Two Double Room
Stayed in Dec 2023
Couples
1 review
1.5/5
Posted on Dec 28, 2023
Firstly, upon entering the room, I noticed stains on the chair at the desk. The presence of such stains immediately created an unpleasant and unclean atmosphere. Additionally, there were noticeable marks on the desk top, further adding to the feeling of neglect and lack of attention to cleanliness.
Furthermore, the shower head in the bathroom was not functioning properly, making it impossible to adjust the water flow. This inconvenience greatly impacted my overall comfort and enjoyment during my stay. Moreover, the water tap at the basin was not securely fixed, posing an impression of lack of maintenance.