3-Star Hotels in Chandler

Hilton saved the day! After driving for 4 days straight on a cross country move from Illinois, we found out the hotel we reserved weeks ago was overbooked. With a moving truck, two trailers and a dog to accommodate, we were mortified. It turned out to be a blessing in disguise, we found the Home 2 Suite Hilton in Chandler, booked a room for 3 days until our closing date. When we arrived, we couldn't have been happier. Clean, refreshing, great amenities, accepts pets and had more than enough parking for our moving truck and trailers. It also has some nice restrauants right across the street. We had a spacious queen suite room, which had more than enough room for us to relax, plus a kitchenette with dishes and a full size fridge. A huge plus was the amazing shower pressure, gym and laundry facility. This place had everything we needed and more to wind down from several days of traveling. I highly recommend this location! They saved the day, so that we could rest easy while we waited to move into our new house.

My experience at this location was phenomenal! My husband and I were coming off a 3 day hiking expedition in the Grand Canyon and planned to drive further south to Saguaro NP and wanted a nice place to rest inbetween, but it also happened to be our 10yr wedding anniversary (Jan 14th). I called a few hours in advance and spoke to Elijah at the front desk to see if there was a romance package I could book last minute. He wasn't sure, BUT when we arrived he had spoken to his manager and was able to secure us an upgraded room and a small bottle of wine for our anniversary. We were thrilled and Elijah was so sweet to get something worked out last minute on our behalf. Besides our excellent experience, the hotel itself was clean and well-located with several nearby restaurants. I can't recommend this hotel enough! Thank you!

The food is generally delicious. The room was bigger than I expected. The hotel was in a great location. I think the service is good.

I stayed just one night but was very pleased with my stay. I was upgraded to a suite which was quite large and comfortable. The room was very clean. I found the staff to be very helpful and friendly. I would say the only downside is if you’re a light sleeper, you can hear the highway traffic. Covid protections were still in place which I appreciated as many areas are lifting restrictions. I have family in this area and I would choose to stay here again.

這家酒店跟其他的希爾頓就差很多，首先入住的時候跟攜程沒有協調好客户，還需要重新付全款，後來聯繫了攜程給解決了，但很耽誤時間。其次這家酒店的早餐品種比較多，但是咖啡並不是全天供應。

Absolutely not what we were expecting for a Hilton. Rooms werent cleaned properly, used water bottles found in the fridge and behind the foot stool. Razor sharp bow n arrow top found in the closet and the Thermostat was faulty and kept saying low batteries even when brand new batteries were put in TWICE. The main door didnt even close and the maintenance team had to come take the door off and replace it. Lauren was amazing at helping us during our entire trip.

Staff was very friendly and always available. There was plenty of parking. The rooms were spacious and the beds comfortable.

Wonderful stay made special by the lovely staff! We received a warm welcome upon early arrival and when our room wasn’t ready yet Paula at reception Offered to call us when it was ( we declined and went shopping in the outlet mall close-by, we noted the location is great). Room is large, with fridge and microwave , large bathroom and sunrise views we loved. We loved the free popcorn in the afternoon! Airconditioning worked perfectly, breakfast buffet was always kept topped up and of good quality ( no watery scrambled eggs, yeah!). Big, comfortable beds, “kick back” is busy and again well serviced, assistant manager Ricky recognized us when we returned ‘after 1,5 weeks and also made us feel welcome. The general manager Bitsy seems to know every returning guest by name and makes an effort to get to know new guests. So welcoming and going the extra mile for excursions we wanted to do ( Desert museum in Tucson and horseriding). First time staying at a Drury and we are now fans!

My husband and I have just completed a stay at this hotel. The room itself was nice, clean and comfy. However, Alexandria at the front desk was not nice at all. She had a bad attitude in general. My husband, myself and our dog had just completed a lengthy amazing stay at a Sonesta ES Suites, but unfortunately there were no availabilities for the upcoming dates. So we decided to go to this hotel since it was reasonably priced. We are having work done on our house that is taking longer than expected so we had a lot of bags and belongings with us. My husband called ahead and asked for a ground floor room for our pet, and mentioned this. When we arrived however, they didn’t charge us the deposit for the pet which we honestly did not realize at the time. When my husband went to the front desk later on to get a snack, Alexandria very rudely told him that “a maintenance man saw a dog go into your room” in an accusatory manner. My husband attempted to pay the deposit at that time but had problems with his credit card. We paid the next day, even though our dog ended up leaving to stay with friends. As if that wasn’t bad enough, this morning I went down to the front desk around 11:15, to ask about a luggage cart and a possible later checkout (even by 12:30, nothing big) she rudely said No, we are fully booked,etc, etc. I then asked her for a luggage cart because we had a lot of bags (as mentioned above) and she said, We’ll if there’s none at the front then we don’t have any available. Not, let me ask housekeeping or any type of help. Luckily a housekeeper passed by and was concerned and wanted to help and got a luggage cart for me. When I checked out, before I returned room keys, I asked if she could allow the room key to work at the side door where we were packing up our car and she said, No they stopped working at 12 o’clock. I am a very well seasoned traveler, who has lived in many different states and 2 foreign countries and this person was one of the most rude and unhelpful people I have encountered at a front desk. If this is the impression you want to put out about your brand culture, then that’s not good business sense. The reception desk is the face of your hotel and should be run by a pleasant , helpful person, not someone who couldn’t care less about the vibes they put out. Disappointed is not the word and rest assured we will never be back. 2 Stars for clean, comfy room and nice housekeeper.

Decent member rates, clean, friendly, comfortable. Check in/out was available via email and made it quick and easy. Pool and jacuzzi were simple and pleasant. Would definitely stay again! The only 2 things that were odd about my room for such a well-known classy hotel chain was that there was no microwave in the room (which may have been overlooked when booking the room), but more importantly, there were parts of the floor/floor boards that weren't level, which should probably be looked into.