Hampton by Hilton Changchun Ziyou Road Guest Reviews
4.9/5
Perfect
1855 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1855)
Positive reviews(1843)
Reviews with photos/video(505)
Delicious breakfast(318)
Friendly front desk staff(300)
Convenient parking(72)
Perfect for business trips(49)
Stayed multiple times(17)
Tasty restaurant(12)
Close to airport(10)
Has facilities for children(6)
Negative reviews(12)
Guest User
2 Twin Beds Guest Room
Stayed in Mar 2024
Couples
1 review
3.5/5
Posted on Apr 30, 2024
The room ‘ AC WAS NOT WORKING, even the bathroom vents were not working, it’s 20 degrees outside, but room temperature was 35! Talked to the manager and was told they were working on it. We stayed four days in the hotel, I wish I could cancel the booking.
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住長春自由大路希爾頓歡朋酒店,並抽出寶貴的時間與我們分享您的入住體驗。城市晝夜温差較大,為了每一位客人的健康着想酒店對中央空調的最低、最高温度做了限定,但或許還沒達到您的要求,我們感到非常抱歉,我們酒店歡迎並珍惜您的每一句中肯的意見。祝您生活愉快,身體健康,酒店全體員工期待您的再次光臨
Guest User
King Superior Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 14, 2023
very good
Response from Property: 親愛的朋友您好呀,感謝您的入住並在百忙之中給與我們好評呦,能得到您的認可歡小朋心裏激動不已,我們會秉承着友善,可靠,關懷,周全的服務理念,不忘初心,砥礪前行,爭取做到最好,小朋家的地暖都是可調節噠您下次隨時聯繫我們就好哈,歡小朋希望您能常“回家”看看呦---等待的歡小朋
SidN
King Guest Room
Stayed in Jun 2023
Family
23 review
4.5/5
Great
Posted on Jul 12, 2023
Great hotel. Perfect amenities. Clean and hygienic. Good staff.
Response from Property: 尊敬的客人您好!非常感謝您選擇入住我們長春自由大路店,沒能讓您有個完美的入住體驗小朋真的很抱歉,小朋看到您的評論進行深刻反省,日後定會加強員工培訓,多多聆聽客人需求,希望您下次入住能看到我們的蜕變,您入住期間有任何意見和建議都歡迎您隨時告知歡小朋,給您提供優質的服務是我們追求的宗旨,小朋期待下次和您相遇---深表歉意的歡小朋!
kurtmileslee
2 Twin Beds Superior Room
Stayed in Nov 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Hampton, a Hilton hotel, is usually my first choice for business trips. The brand is generally more reliable. At least the coffee, breakfast and gym are more suitable for business people. I also like Huang Zheng, the waiter in the restaurant, for his thoughtful service and a cup of warm coffee.
Original TextTranslated by Google
Response from Property: Hello, dear friend! I feel full of strength when I receive your five-point praise. First of all, thank you very much for your trust and support. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. It is because of the support of many guests like you that we are more motivated to do more perfect. I look forward to meeting you again---Thank you, Xiaopeng Huan
Guest User
King Guest Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 26, 2024
When I come to Changchun on business, I will choose this hotel. The location is very good, the indoor environment is clean and comfortable, the heating in winter is very powerful, the staff is warm and thoughtful, actively help to solve problems, considerate of customers, very heartwarming.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!看到您這超暖心的好評,酒店全員滿心歡喜,感激不已!能得到您對環境衞生、服務的認可,尤其是着重誇讚咱們的服務,這份鼓勵太“上頭”啦~對我們來説,快速、禮貌地迴應每位客人的需求,是分內之事,您的滿意就是行動的“超強動力”。往後的時光,酒店定不負所望,持續升級服務,把這份用心與熱情穩穩拿捏,期待您的再次光臨,願每次入住都能成為您旅途中超愜意的小插曲!——積極向上的歡小朋
Mingxindemomo
2 Twin Beds Superior Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The room is clean and spacious, with a laundry room. The housekeeping sister assisted in drying and sending clothes back to the room. Special thanks to Wenhui and Nannan. The service was excellent. Wenhui took the initiative to help me push the luggage and send it to the car. I feel that the service of everyone on duty is very good. Thank you.
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for choosing us and supporting us. I am really touched that you have spent your precious time to give such a sincere and thoughtful evaluation of our facilities, environment, services and breakfast. Since its opening, the hotel has always been adhering to providing friendly, reliable, caring and comprehensive services to our friends. We are very honored that your encouragement to us will be our driving force for progress. I am looking forward to meeting you again. Excited welcome, Xiaopeng
Guest User
King Superior Deluxe Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room was clean and cozy. After the checkout, the front desk attendant Nan Nan also offered water. Although it was not necessary, she was warm and sincere. It was a very good stay. The only regret was that the Ctrip booking was about 150 more expensive than the hotel. I still have a Ctrip Platinum card.
Original TextTranslated by Google
Response from Property: 親愛的朋友您好,非常感謝您選擇我們支持我們,蟹蟹您花寶貴時間對我們的設施,環境,服務,早餐做出如此真誠用心的評價呢,小朋真的很感動,酒店自開業以來始終秉承着為廣大朋友提供友善,可靠,關懷,周全的服務,我們很很榮幸您對我們的鼓勵那將是我們前進的動力呀,十分期待和您的再次重逢呀---激動的歡小朋
Guest User
King Guest Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I stay at Hampton by Hilton once a week. I still have the familiar staff, the beautiful Xiaoyu and Wenhui, and their enthusiastic service attitude. I am very satisfied and will choose this place again when I come to Changchun next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition and for taking the time to leave your comments here. Xiaopeng is very pleased to see that you are satisfied with your stay. Your encouragement is our greatest motivation to move forward. I am very happy to know that you appreciate the service of our employees. Xiaopeng is also proud to have these excellent employees who provide services that exceed guests' expectations. Your recognition is very important to us, and Xiaopeng also hopes to create a warm and friendly stay experience for all guests. I wish you a smooth work and a good mood every day! ~~~ Looking forward to welcoming Xiaopeng
Guest User
King Bed Hampton Suite
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
I usually stay in this hotel when I'm on a business trip to Changchun. The staff in the restaurant and at the front desk are very friendly. It snowed this time, and the staff kindly gave me a warm baby and hand cream.
Original TextTranslated by Google
Response from Property: Hello, dear friend! I feel full of strength when I receive your five-point praise. First of all, thank you very much for your trust and support. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. It is because of the support of many guests like you that we are more motivated to do more perfect. I look forward to meeting you again---Thank you, Xiaopeng Huan
Guest User
King Guest Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Very good experience. The environment is still very good. It is really inconvenient that the hotel TV cannot cast the screen. The room was cleaned in a timely manner and the supplies were replaced well. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise and recognition! We are glad that the environment, room cleaning and supplies services are favored by you. We are sorry that the inconvenience of screen projection has caused you trouble. We have taken note and will optimize and improve it as soon as possible. We look forward to your next visit and wish to build a warm journey for you again! ——Huan Xiaopeng who actively optimizes
Qiananfanzeng
2 Twin Beds Guest Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The front desk called to confirm in advance before check-in, and the house was cleaned promptly after check-in. There are many types of breakfast, the dining time is long, and the staff service guidance is good, good reviews!
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to receive such affirmation from you. Huan Xiaopeng is very excited and happy! We receive not only guests, but also friends from afar. "Friendly, reliable, caring, and thoughtful" are the personal charms that Huanpeng brings to guests, and they are also the reasons why guests love Huanpeng. We will work hard to do better and better, and hope to have the opportunity to serve you again! ----Huan Xiaopeng waiting for you
Jing1918
2 Twin Beds Guest Room
Stayed in Oct 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The room was clean and tidy. The front desk lady also gave me a free upgrade. The room and restaurant service staff were very warm and thoughtful. The location was very convenient. It was opposite the Middle East Market. Good reviews
Original TextTranslated by Google
Response from Property: Dear guests, your praise is like a trickle of water, nourishing our hearts. The hotel has invested a lot of effort in the maintenance of facilities, the creation of the environment, the management of hygiene and the improvement of services. Your satisfaction is the best reward for our efforts. We look forward to your next patronage and continue to create a comfortable and cozy accommodation environment for you.
Guest User
King Guest Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I came to Changchun with my husband and chose this hotel. The receptionist, Ms. Li Xiang, was very professional and friendly. She picked up the express for me and brought biscuits to prevent me from being hungry on the road. I am really grateful to her. This hotel has such caring receptionists and will definitely develop better and better! I will choose it again next time
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your evaluation. We are very glad that our hotel environment and service are recognized by you. Li Xiang will also be encouraged by your praise, and we will definitely convey this encouragement to her. We will continue to work hard to keep the hotel clean and tidy, and continuously improve the quality of service. We look forward to your visit again, so that we have the opportunity to provide you with a better experience! ——Huan Xiaopeng who keeps moving forward
Tuzidengying🦅
2 Twin Beds Guest Room
Stayed in Jul 2024
Family
2 review
4.8/5
Amazing
Posted on Sep 2, 2024
The implementation plan is perfect, the facilities are complete, and the service is very good.
Two small gifts for children are given when checking in, children's shoes and toiletries
Welcome fruit🥭
The breakfast is very rich, beef noodles, rice noodles, scallions and black fungus are all delicious
Taxi is very convenient. There is a Louwailou 300m walk from the hotel. The big knife lamb is delicious!
The only drawback is that it is a bit noisy on the street. The sound is still a bit loud when the window is closed. The takeaway robot did not move when ordering, so I went downstairs to pick it up
Original TextTranslated by Google
6/11
Response from Property: Dear guest: Thank you very much for your praise for our hotel room environment! We are very happy to provide you with a satisfactory environment experience, but at the same time we are very sorry that we did not do it perfectly and failed to get you to give a full score. We will listen carefully to your opinions and suggestions and continue to improve and enhance our service quality. In the days to come, we will work harder and strive to create a more perfect stay experience for every guest. Thank you again for your support and feedback, and look forward to your next visit! ---------Keep up the good work, Huan Xiaopeng
yangllliii
King Guest Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The first time I came to Changchun for a business trip, I chose the Hilton Hampton Hotel.
Environment: Elegant and comfortable, the big bed is very soft.
Hygiene: The room is clean and spotless.
Service: I booked a comfortable big bed room on Ctrip.com. Thanks to Miss Li Xiang for upgrading the luxury big bed the day before yesterday. The little sister smiled sweetly and my heart was intoxicated. Maybe the words such as bright eyes and graceful are used to describe her!
Next time I come to Changchun, this beautiful city, I will choose the Hilton Hampton Hotel~
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for giving such a high evaluation to our hotel! We are proud of the geographical advantages and spacious room space. We are honored to add a touch of beauty to your journey. We look forward to your stay again. We will definitely make you feel more surprises and warmth! ——The ever-improving Xiaopeng Huanxiao