Hyatt Regency Changchun

Hyatt Regency Changchun Reviews

Hyatt Regency Changchun

No.3233 Renmin Street, Changchun, ChinaView Hotel Details
Hyatt Regency Changchun
Hyatt Regency ChangchunHyatt Regency ChangchunHyatt Regency Changchun
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Hyatt Regency Changchun Guest Reviews

4.7/5
Outstanding
3468 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(3468)
Positive reviews(3376)
Reviews with photos/video(641)
Friendly front desk staff(405)
Easy to get around(233)
Delicious breakfast(158)
Close to metro(101)
Perfect for kids(55)
Stayed multiple times(31)
Loved the night views(28)
Great swimming pool(25)
Negative reviews(92)
Baoling
King
Stayed in Mar 2024
Friends
1 review
4.5/5
Great
Posted on Mar 14, 2024
It was a pleasant stay for my pals and I at the hotel. The staff were specially helpful. Special thanks goes to Jason who make sure that our needs are catered to - he even went beyond to assist us to order our breakfast using his own handphone in view of our early flight today! The front desk Miya and Ivy were helpful as well! The housekeeper did a good job too, my request for extra bottles of mineral water is met as well, regardless the time of the day. The only con I would say, is the construction works going on - that said, it has to be done so that hotel can cater better services for the Guests. I will visit the hotel again if I visit Changchun again! Thanks!
Response from Property: Thank you for sharing your delightful experience at Hyatt Regency Changchun. We are absolutely thrilled to hear that you and your pals had a pleasant stay with us! Our staff take great pride in providing exceptional service, so we are delighted to know that Jason, Miya, Ivy, and the housekeeping team went above and beyond to cater to your needs. We appreciate your understanding regarding the on going construction work, and we assure you that it is for the betterment of our services and facilities for all our guests. Rest assured, we will continue to strive for excellence in our service delivery.Thank you for acknowledging our efforts and for choosing Hyatt Regency Changchun for your stay. We look forward to welcoming you back on your next visit to Changchun.
Fara.poca
King
Stayed in Jan 2024
Friends
2 review
4.7/5
Amazing
Posted on Jan 21, 2024
There are couple of things that I love about this hotel and some things that they can be improve. 1. Hotel is nice, bed is comfy as expected 2 . Very near to the mall, where there are tons of delicious food/ restaurants there 3. There is subway just beside the hotel which is very convenient if you choose to take subway 4. Breakfast is varies from Chinese to western which is great. I usually have omelette, toasted bread, coffee and juices. We had issue with the air purifier, and asked for someone to fix it then seems it couldn’t be fixed, then they keep coming back coz after 5 mins of use it’s broken again. We asked to change to another one, at first they keep saying that no way that it’s broken, but it is broken. Finally they changed, but they wasted our time, we wanted to sleep early instead having them in the room with us. This kind service should be improved. They should just take it away and fixed it somewhere else and not to disturb guests.
Response from Property: Dear valued guest, Thank you for taking the time to share your experience at Hyatt Regency Changchun. We appreciate your feedback and would like to address your concerns. We hope to have the pleasure of welcoming you back to Hyatt Regency Changchun in the future. Warm regards.
Jeffrey
King
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Great service at front desk. Special thanks to James and another 2 ladies who attended to me. It is a pity that I did not note down their names. And also a big thank you to the staff on duty at the gym/pool, her name is Ms Jiang, who helped picked up my mobile phone which I have misplaced. She kept it for me until I returned to search for it.
Response from Property: Thank you for taking the time to share your feedback following your recent stay at Hyatt Regency Changchun. We are delighted to hear that you experienced great service at our front desk. We will ensure your special thanks are conveyed to the team.It was our pleasure to provide such care and attention to detail, ensuring your experience with us was as enjoyable and worry-free as possible. Your kind words mean a lot to us, and they serve as a testament to the commitment of our staff in delivering exceptional guest experiences. Please rest assured that we will continue to uphold our high standards of service excellence every day. We look forward to welcoming you back to Hyatt Regency Changchun in the future.
Janis L
King
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Wonderful hotel, fun artwork, sparkling clean, helpful staff. Highly recommended!
Response from Property: Thank you very much for your high opinion of Hyatt Regency Changchun. All services to make guests at Hyatt a home from home. Your satisfaction is our service tenet. We expect you come back here again.
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
房间非常好,前台Diana非常专业友善,great hotel at premium lotion with very friendly & professional staff. Highly recommend!
André
King
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Yhe hotel is located next to a subway station. The staff are very friendly and helpful. The breakfast has a wide selection and excellent quality. The room was clean and in good repair. All in all, the best hotel I have stayed at in Changchun.
Response from Property: Thank you so much for taking the time to share your feedback with us. We are committed to providing exceptional service and maintaining a clean environment for our valued guests, so it's delightful to hear that we've met your expectations in these areas. We hope to have the pleasure of welcoming you back to Hyatt Regency Changchun in the future. Warm regards.
Joey
King
Stayed in Apr 2023
Family
13 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Great service attitude, very good English skills, delicous freshly made breakfast Best hotel in town :)
Response from Property: Thank you very much for your high opinion of Hyatt Regency Changchun. All services to make guests at Hyatt a home from home. Your satisfaction is our service tenet. We expect you come back here again. 
Hon Wai
King
Stayed in Aug 2023
Business travelers
58 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Good location, close to the subway station and there is big mall opposite. Nice service, clean and big room, good hardware. Will come back again.
Response from Property: Thank you so much for taking the time to share your feedback with us. We are committed to providing exceptional service and maintaining a clean environment for our valued guests, so it's delightful to hear that we've met your expectations in these areas. We hope to have the pleasure of welcoming you back to Hyatt Regency Changchun in the future. Warm regards.
Guest User
King
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Diana Joe margaret服务好
Hochan2007
Deluxe Room (Double bed)
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Everything good
Guest User
King
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Margaret,Alice,James,感谢
Karine A
King
Stayed in Jan 2023
Solo travelers
16 review
4.2/5
Very Good
Posted on Jan 25, 2023
Very nice hotel situated right next to a subway station. The room was spacious. Check-in was fast. I didn't have breakfast in the hotel so I can't say if It's good.
Response from Property: Thank you very much for staying at Hyatt Regency Changchun and look forward to your coming again.
French Family
King
Stayed in Jan 2023
Family
24 review
4.5/5
Great
Posted on Feb 4, 2023
The hotel was nice and clean with a nice play area for kids. The fridge in our room.
Response from Property: Thank you very much for staying at Hyatt Regency Changchun and look forward to your coming again.
Bienvenido Jr
Guestroom (2 beds)
Stayed in Jan 2022
Solo travelers
25 review
5.0/5
Outstanding
Posted on Feb 1, 2022
Overall, I had a great experience. The staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.
Response from Property: Thank you very much for your high opinion of Hyatt Regency Changchun. All services to make guests at Hyatt a home from home. Your satisfaction is our service tenet. We expect you come back here again & happy birthday to you.
Jan-Sebastian
Suite (Double bed)
Stayed in Sep 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Everything very good.
Response from Property: Thank you very much for your high opinion of Hyatt Regency Changchun. All services to make guests at Hyatt a home from home. Your satisfaction is our service tenet. We expect you come back here again.