Yatai Hotel

Yatai Hotel Reviews

Yatai Hotel

No.1968 Renmin Street, Changchun, ChinaView Hotel Details
Yatai Hotel
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Yatai Hotel Guest Reviews

4.7/5
Outstanding
2421 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2421)
Positive reviews(2369)
Reviews with photos/video(329)
Easy to get around(239)
Delicious breakfast(211)
Friendly front desk staff(100)
Convenient for shopping(69)
Close to metro(67)
Parking difficult(43)
Has rooms for families(18)
Nice bathtub(18)
Negative reviews(52)
Anonymous User
Deluxe Family Room
Stayed in Mar 2024
Family
17 review
5.0/5
Outstanding
Posted on Mar 12, 2024
I had a terrible experience at Atour X Changchun Station: took an hour to find the hotel & the room was not ready at 5pm cause they allowed their members to check out at 3pm to 6pm. We went out to eat and came back 40mins later to check in but was told that they CANNOT accept foreigners. They canceled our room booking & told me to find another hotel. Immediately I chatted with Trip.com staff for help. Within 5mins she changed my booking to Yatai hotel :) we were happy staying at Yatai 👍
Response from Property: Dear guest, thank you for your feedback! The hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our pursuit! The hotel management has reviewed your feedback and will continue to improve our service quality. Looking forward to your attention and welcoming you back.
Michael (German)
Business Suite
Stayed in Mar 2024
Business travelers
5 review
2.5/5
Posted on Mar 19, 2024
I stayed for one week and had a business room. The window curtains didn't work and were full of dust. The room itself was ok. Breakfast was not so good (my opinion)and the tables were not very clean. Not a lot of choice and not really something for foreigners who are looking for bread with some sausage and cold cuts of cheese. But even without the bread , the food was just not so good. You might need some help at the front desk, as they do not speak English at all. I would definitely not come again, just because the breakfast wasn't really good. For people which like to safe some Mo ey and do not care about the breakfast , it's totally fine. Even the room furniture are outdated but still acceptable.
Response from Property: Dear VIP: Thank you for pointing out the shortcomings of our hotel's service. We attach great importance to your feedback and will communicate with relevant departments to improve the issues you have raised. We sincerely appreciate your valuable feedback on our services and facilities. Once again, we would like to express our sincere apologies to you. Your tolerance and understanding are an encouragement and support for our work. Sincerely looking forward to your visit again and witnessing our progress and improvement. Wishing you a happy life!
Tuenudomseel
Business Double Room
Stayed in Jan 2024
Couples
38 review
5.0/5
Outstanding
Posted on Jan 26, 2024
It is the excellent hotel. I will come back again. Breakfast is good. Near metro station. Not far from changchun railway station.
Response from Property: Dear VIP, thank you for choosing Changchun Yatai Hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. It is our responsibility and obligation to provide you with warm service and a comfortable living environment. Yatai Hotel is committed to providing every guest with a feeling of being at home. We look forward to your visit again and wish you a happy life!
Anonymous User
Single Room
Stayed in Dec 2023
Solo travelers
5 review
4.5/5
Great
Posted on Feb 17, 2024
The location is good and convenient, surrounded by shopping malls, food streets and park nearby.
Response from Property: Thank you for your appreciation and positive feedback! We are glad that you are satisfied with the overall impression of our hotel. We will continue to strive to improve the details, provide more convenient services and high-quality facilities, and bring you and other guests a better experience. Thank you again for your support and encouragement!
Guest User
Business Double Room
Stayed in Dec 2023
Solo travelers
3 review
4.5/5
Great
Posted on Jan 1, 2024
Yatai is a clean, beautiful hotel. No noice and friendly service from staff
Response from Property: Dear VIP, thank you for choosing Changchun Yatai Hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. It is our responsibility and obligation to provide you with warm service and a comfortable living environment. Yatai Hotel is committed to providing every guest with a feeling of being at home. We look forward to your visit again and wish you a happy life!
Guest User
Single Room
Stayed in Apr 2023
Friends
17 review
5.0/5
Outstanding
Posted on Apr 8, 2023
We had a wonderful stay at the Yatai Hotel, the staff were amazing; extremely friendly, helpful and the service throughout our stay was of a high professional standard. We were close to great restaurants and tourist sights, we could walk to almost everywhere, and centrally located only a short 5-10min taxi ride to the Changchun Railway Station. The rooms were very clean, modern and convenient. This was my second stay at Yatai Hotel. And it won’t be my last!
Response from Property: Dear VIP, thank you very much for choosing and trusting Changchun Yatai Hotel. Yatai Hotel is affiliated with Jilin Yatai Group and is located in the bustling People's Square business district of Changchun. The transportation is very convenient. We are proud of your love and affirmation of Yatai Hotel, and it is our responsibility and obligation to provide you with enthusiastic service and a comfortable living environment. Yatai Hotel is committed to providing every guest with a feeling of being at home. We eagerly look forward to your visit again and wish you a happy life!
Jamor
Business Double Room
Stayed in Jan 2023
Solo travelers
32 review
4.7/5
Amazing
Posted on Jan 26, 2023
The hotel is in a good location at the centre of Changchun. It has a decent fitness center. The room is clean and the bed is great. However, the room is small and designed on a way that you can't open up a suitcase on the floor. Could be too small for two persons but alone it's fine.
Response from Property: Hello, distinguished guests! Thank you very much for your stay and appreciation. I am very happy to bring you a good time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. Yatai Hotel is committed to making every guest feel at home. , we look forward to your visit again and wish you a happy life!
Alex
Family Room
Stayed in Jun 2023
Family
3 review
4.5/5
Great
Posted on Jun 10, 2023
Great hotel to stay. Convenient to restaurants and shopping malls. The family room is spacious and well designed. Will stay here again next trip.
Response from Property: Dear VIP, hello! Thank you very much for your stay and appreciation. It's a pleasure to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We are committed to providing every guest with a feeling of being at home. We look forward to your visit again and wish you a happy life!
André
Featured Smart Room
Stayed in Mar 2023
Other
4 review
4.5/5
Great
Posted on Mar 28, 2023
The breakfast was a little disappointing and there was no hot water in my room. Otherwise, it was a good stay and the service as well as the location was good.
Response from Property: Dear VIP, all the staff of Yatai Hotel are extremely grateful for choosing and trusting Changchun Yatai Hotel, which has caused you an unpleasant stay experience. We are deeply sorry for the problem you have raised and we will attach great importance to it and feedback it to the relevant departments for rectification. All the staff of Yatai Hotel are looking forward to your coming again. I wish you a happy life!
eric7
Business 2-bed Room
Stayed in Mar 2023
Couples
17 review
5.0/5
Outstanding
Posted on Mar 26, 2023
the location of the hotel is very good. the front desk staff , Pang Ying was very friendly, kind and helpful. she helped us many times during our stay. there is a nearby food street, shopping malls and lots of convenient stores.
Response from Property: Dear VIP, all the staff of Yatai Hotel are extremely grateful for choosing and trusting Changchun Yatai Hotel. We are very proud of your love and affirmation of Yatai Hotel. Yatai Hotel is affiliated to Jilin Yatai Group, located in the bustling People's Square business district of Changchun, with convenient transportation. All staff of Yatai Hotel are looking forward to your visit and wish you a happy life!
Olschak Jayne
Business 2-bed Room
Stayed in Feb 2022
Friends
40 review
5.0/5
Outstanding
Posted on Mar 5, 2022
Accepts foreigners. Really fantastic hotel. Incredibly friendly service at front desk. Super helpful and kind. Clean rooms. The restaurant serves delicious Dongbei food
Response from Property: Dear distinguished guests, thank you for taking the time to share your stay experience in your busy schedule. Thank you very much for your appreciation of our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. The hotel has been successfully rated as China five leaf green restaurant and national five Diamond Restaurant, providing you with safe and healthy green food and green rooms. All staff of Yatai Hotel look forward to your visit and wish you a happy life!
Conway
Business Suite
Stayed in Jul 2021
Solo travelers
37 review
5.0/5
Outstanding
Posted on Jul 20, 2021
Really incredible experience. I was only going to stay there for two nights, but decided to extend my stay because of the room and great service. One front desk girl was particularly good, she could speak a little English.
Response from Property: Dear guest, all the staff of Yatai Hotel thank you very much for choosing Changchun Yatai Hotel and trusting Changchun Yatai Hotel. We are very proud of your love and affirmation of Yatai Hotel. Yatai Hotel belongs to Jilin Yatai Group and is located in the bustling People's Square business district in Changchun, with very convenient transportation. In March 2019, the hotel was successfully awarded the national "China Five-leaf Green Hotel", a national five-diamond restaurant, providing you with assured, healthy green food and green rooms. All staff of Yatai Hotel look forward to your visit and wish you a happy life!
Guest User
Single Room
Stayed in Aug 2021
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 15, 2021
I had a fantastic stay here, and I wish it could have been longer as Changchun is really a fascinating city with a lot of hidden treasures. The staff at the Yatai Hotel made me feel very welcome, and were always courteous and efficient. I got some (free) fresh fruit and soup in my room during the stay. The room was very spacious and comfortable, and the hotel is in a central location on the main north-south road, just a 2 minute walk from the nearest subway station at Renmin Square. I would happily return here.
gilestravel
Single Room
Stayed in Jul 2021
Other
69 review
5.0/5
Outstanding
Posted on Aug 8, 2021
Very nice hotel. Helpful staff. Nice and clean rooms. Great location.
execute
Deluxe Family Room
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on Apr 25, 2023
nice~