Zhonghan Holiday International Hotel Changde Guest Reviews
4.1/5
99 review
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Verified reviews
Location4.3
Amenities3.8
Service4.2
Cleanliness4.1
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All Reviews(99)
Positive reviews(88)
Reviews with photos/video(10)
Awesome stay(24)
Great service(17)
Clean and tidy(15)
Classy environment(8)
Great value for money(7)
Great location(6)
Easy to get around(4)
Negative reviews(11)
mehmet demirkan
Single Room
Stayed in Jan 2024
Solo travelers
4 review
1.0/5
Posted on Jan 7, 2024
so bed
Guest User
Deluxe Single Room
Stayed in May 2024
Friends
3 review
2.7/5
Posted on May 4, 2024
The room facilities are old, the bathroom sink has cracks, and parking is inconvenient.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad check-in experience. We have arranged for the engineering department to inspect and repair the hotel, which has been restored. If there is a problem with the facilities and equipment in our room, we can change your room at any time. The hotel has its own parking lot. The parking lot is located in the front and back yards of the hotel. It can accommodate nearly a hundred vehicles. If it is a holiday, the hotel can reserve a parking space for you in advance. We apologize again for causing you such inconvenience. You are welcome to stay and experience it next time.
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
11 review
3.5/5
Posted on Feb 15, 2024
The room price is not high and the facilities are a bit old. The bed hygiene was very poor. There were hair strands and a few pimples on the body the next day. The bedding was not hygienic. This is a bad review.
Original TextTranslated by Google
Guest User
Deluxe Single Room
Stayed in Jun 2023
Couples
91 review
5.0/5
Outstanding
Posted on Jun 23, 2023
The old old hotel should be used to receive foreign guests. The room is big enough. The main reason is that it is very cost-effective. It is also convenient to eat around, and it is very close to the old Ximen. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking time out of your busy schedule to comment on the hotel. With your encouragement, we will continue to maintain high-quality services in order to make you more satisfied. Thank you again for your support and love for Zhonghan Holiday International Hotel! Looking forward to your visit to the hotel again!
Guest User
Single Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2023
It's early, the room is not vacant yet, the front desk upgrades for free, the service is very good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking time out of your busy schedule to comment on the hotel. With your encouragement, we will continue to maintain high-quality services in order to make you more satisfied. Thank you again for your support and love for Zhonghan Holiday International Hotel! Looking forward to your visit to the hotel again!
Guest User
Deluxe Twin Room
Stayed in Jun 2023
Couples
2 review
2.5/5
Posted on Jun 13, 2023
The front desk service attitude is average! Not a four-star service, the rooms are older, and the isolated Atour Hotel is much better! The service and room Atour are much better
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to bring you a bad check-in experience. The hotel will further strengthen the training of its staff so that all distinguished guests can have a better check-in experience. Compared with Atour, the hardware of the hotel room does have some unavoidable problems. The gap, after all, Atour has only been newly renovated for less than a year, and the house price of Atour is two or three times that of ours. I wish you a happy life and smooth work
Guest User
Deluxe Twin Room
Stayed in Jun 2023
Friends
4 review
2.5/5
Posted on Jun 7, 2023
After checking in, I found that there was no air conditioning, and the weather was hot and uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for the bad check-in experience. I am really sorry that the hotel’s air-conditioning equipment was damaged that day. When I checked in, I asked the front desk to inform the guests of the air-conditioning problem. Maybe the front desk did not inform you in time. I am really sorry. Now the hotel’s air-conditioning It has returned to normal, and the air conditioner is normally open. If you come next time, please inform the front desk. The hotel will reduce the corresponding room fee for you and apologize. We look forward to your coming to the hotel again! I wish you a happy life and smooth work.
Fufuxiansheng~
Deluxe Twin Room
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 6, 2023
Service: The lady at the front desk is very friendly
Hygiene: clean
The cleaning aunt saw that our clothes were not dry and moved us a rack to dry them. The service is so thoughtful!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking time out of your busy schedule to comment on the hotel. With your encouragement, we will continue to maintain high-quality services in order to make you more satisfied. Thank you again for your support and love for Zhonghan Holiday International Hotel! Looking forward to your visit to the hotel again!
Linbao0601
Deluxe Single Room
Stayed in Apr 2023
Other
9 review
2.0/5
Posted on May 6, 2023
The hotel decoration is an aging hotel, the sheets are not clean, the facilities are aging,
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zdm08
Deluxe Twin Room
Stayed in Sep 2022
Business travelers
35 review
5.0/5
Outstanding
Posted on Sep 24, 2022
The hotel rooms are above the 20th floor, with a panoramic view of the nearby Yuanjiang River and the city. There are many types of breakfast, and there is a relatively large supermarket downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking time out of your busy schedule to comment on the hotel. With your encouragement, we will continue to maintain high-quality services in order to make you more satisfied. Thank you again for your support and love for Zhonghan Holiday International Hotel! Looking forward to your visit to the hotel again!
Guest User
Deluxe Single Room
Stayed in May 2023
Business travelers
64 review
2.0/5
Posted on May 5, 2023
There are bugs in the room, it doesn't work
Original TextTranslated by Google
tianyingsky01
Holiday Suite
Stayed in Jun 2021
Business travelers
13 review
3.5/5
Posted on Jul 9, 2021
During my business trip to Changde, I stayed at this hotel for the second time. The stay was quite quiet. There were not many varieties of breakfast but the taste was very good. The location of the hotel is good and convenient to travel, and there are places to eat and shop around. The room facilities are old, and the sanitation can be enhanced, especially the problem of the small card at the door. Last time I checked in, I still did not solve it when I checked in again after three months. It is a pity that the door is tiled and the guests step on the card There is a risk of falling and injury. In addition, this one is squeezed in and is out of the hotel grade. I hope that the leaders of your store will pay attention to improvement and will stay in if there is a chance.