14 Floor in 27 Building Lao XiMen Bu XingJie ChangDe, Changde, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Atour Hotel Laoximen Guest Reviews
4.7/5
Outstanding
1500 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1500)
Positive reviews(1481)
Reviews with photos/video(185)
Delicious breakfast(177)
Classy environment(170)
Friendly front desk staff(137)
Convenient parking(72)
Great location(56)
Perfect for business trips(36)
Tasty restaurant(22)
Negative reviews(19)
Gastroteur
Superior Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Good location and clean hotel..
Guest User
Elegant Double Room
Stayed in Sep 2023
Business travelers
61 review
4.5/5
Great
Posted on Oct 4, 2023
Good location in changde
Response from Property: Dear Duoyou, hello! Dor is extremely happy with your recognition! Our restaurant is the first aerial restaurant in Changde. There are over 40 varieties of breakfast available, just to bring you a healthy and delicious day. We also have a 24-hour gym and laundry room. If you are satisfied, please give us a five point discount next time. We look forward to your next experience^
Xyfresh
Superior Double Room
Stayed in May 2024
Friends
8 review
4.7/5
Amazing
Posted on Jun 25, 2024
Wonderful
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 4, 2023
good👍🏻
Yinghuocao
Superior Room (2 beds)
Stayed in Dec 2023
Family
13 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Service: The store manager came to pick us up from the high-speed rail station and took us to the hotel. One-stop attentive service. He also held up a huge pick-up sign. He was very enthusiastic ❤️🔥
Facilities: The hotel is very new, the heating is sufficient, and all the facilities are beautiful. The pillows are not very soft, and they are very comfortable. The water flow in the bath is very good, and the water is so strong that it feels like a massage, which surprised us.
Environment: There is a river view outside the window and you can see the sunset. There is a small supermarket and a delicious fruit shop downstairs, which is very convenient!
Overall, I am very satisfied and hope the hotel will continue to work hard! Stay the best!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. It is Duoer's mission to provide you with a satisfactory stay experience and service. Duoer is also very happy to see you satisfied! Duoer has always been customer-centric. As long as you need it, Duoer will do its best to help you. We look forward to having you come home again~~~ I wish you a happy life^^
Feichirensheng0989
Guestroom (Double bed)
Stayed in Jan 2023
Family
16 review
3.5/5
Posted on Jan 29, 2023
I drove home during the Spring Festival and passed by for a temporary stay. I rushed to the newly opened hotel. Unexpectedly, the experience was really bad. I had been stuck in traffic all day. I entered the hotel at 22:30 in the evening with my children. Unexpectedly, I entered the room as soon as I entered the hotel. When I turned on the faucet, a big sewer smell came up. Then I moved to a non-smoking room. There were a few burnt cigarette butts on the bedside. I contacted the front desk to deal with the problem, but the eldest sister came wearing a mask and said she couldn't smell it. They also asked us if we had eaten something with a strong smell. We were really speechless. The eldest sister told me in dialect that she couldn’t smell it in front of me. After a long time, she asked me to change rooms and check the room. It turned out that I went to a high-end hotel. They directly downgraded me to the bed room, and said that the room could be restored to the room type I booked. Only the small refrigerator was not available, which made me even more speechless. They said that the hotel was full, but I didn't bother to verify it, and I didn't want to. After changing the room, I asked them to take care of the original room. However, my wife still found a toothbrush in the sink drain and asked her to take care of it. The lady in charge of the guest room actually said that she didn’t know how to do it. After contacting me for a long time, two different colleagues came. Later, I was told that there was another room of the same type that I could check out first. It was booked by a guest who didn’t show up later. After struggling for a long time, I finally settled in. We were also careful that they would sell the room in question to that guest, and they even more It's going to be a disaster...
All in all, I probably won't stay here again unless I have to.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will actively improve the service quality and optimize the equipment details. We hope you can Choose our hotel again and give us a chance to apologize to you.
Guest User
Superior Room (2 beds)
Stayed in Aug 2021
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2021
Very good, very new, very good hotel staff, the details are also very good. We have children with us. We have provided special toiletries for children. We can solve problems in a timely and effective manner. It’s great. We also provide small gifts before leaving. By the way, the upgraded room type was nice...
Original TextTranslated by Google
sukufei
Elegant Double Room
Stayed in Jul 2021
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 4, 2021
Very recommended! It's next to the old west gate.
The hotel is clean and tidy. There is also a laundry room, washer dryer and iron (free), so I don’t need to wash it by hand again! The gym is very small, equipped with a treadmill, a rowing machine, dumbbells, yoga mats, foam rollers, clean towels and drinking water. The front desk is on the 14th floor. My room rate does not include breakfast, so there is no comment. Recommend everyone to book
Original TextTranslated by Google
6/9
Leroy.
Guestroom (2 beds)
Stayed in Sep 2021
Other
8 review
5.0/5
Outstanding
Posted on Sep 20, 2021
The hotel has a good location and convenient parking. Parking is free. The front desk of the hotel is on the 14th floor. The bamboo house is very comfortable. The young ladies at the front desk are also very warm-hearted. They provide sour plum soup, and the breakfast is very delicious. Quite a lot, the gym and laundry are also very convenient, the room hygiene is also very clean, the air-conditioning effect is also good, it is recommended to stay!
Original TextTranslated by Google
Guest User
Guestroom (2 beds)
Stayed in Sep 2021
Family
17 review
4.0/5
Very Good
Posted on Sep 20, 2021
Atour is at a normal level, and the location is okay. Quyuan Park is next to it.