Atour Hotel Laoximen

Atour Hotel Laoximen Reviews

Atour Hotel Laoximen

14 Floor in 27 Building Lao XiMen Bu XingJie ChangDe, Changde, ChinaView Hotel Details
Atour Hotel Laoximen
Atour Hotel LaoximenAtour Hotel LaoximenAtour Hotel Laoximen
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编组 10
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1 night

Atour Hotel Laoximen Guest Reviews

4.7/5
Outstanding
1500 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1500)
Positive reviews(1481)
Reviews with photos/video(185)
Delicious breakfast(177)
Classy environment(170)
Friendly front desk staff(137)
Convenient parking(72)
Great location(56)
Perfect for business trips(36)
Tasty restaurant(22)
Negative reviews(19)
Gastroteur
Superior Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Good location and clean hotel..
Guest User
Elegant Double Room
Stayed in Sep 2023
Business travelers
61 review
4.5/5
Great
Posted on Oct 4, 2023
Good location in changde
Response from Property: Dear Duoyou, hello! Dor is extremely happy with your recognition! Our restaurant is the first aerial restaurant in Changde. There are over 40 varieties of breakfast available, just to bring you a healthy and delicious day. We also have a 24-hour gym and laundry room. If you are satisfied, please give us a five point discount next time. We look forward to your next experience^
Xyfresh
Superior Double Room
Stayed in May 2024
Friends
8 review
4.7/5
Amazing
Posted on Jun 25, 2024
Wonderful
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 4, 2023
good👍🏻
Yinghuocao
Superior Room (2 beds)
Stayed in Dec 2023
Family
13 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Service: The store manager came to pick us up from the high-speed rail station and took us to the hotel. One-stop attentive service. He also held up a huge pick-up sign. He was very enthusiastic ❤️🔥 Facilities: The hotel is very new, the heating is sufficient, and all the facilities are beautiful. The pillows are not very soft, and they are very comfortable. The water flow in the bath is very good, and the water is so strong that it feels like a massage, which surprised us. Environment: There is a river view outside the window and you can see the sunset. There is a small supermarket and a delicious fruit shop downstairs, which is very convenient! Overall, I am very satisfied and hope the hotel will continue to work hard! Stay the best!
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Response from Property: Thank you for your affirmation. It is Duoer's mission to provide you with a satisfactory stay experience and service. Duoer is also very happy to see you satisfied! Duoer has always been customer-centric. As long as you need it, Duoer will do its best to help you. We look forward to having you come home again~~~ I wish you a happy life^^
Feichirensheng0989
Guestroom (Double bed)
Stayed in Jan 2023
Family
16 review
3.5/5
Posted on Jan 29, 2023
I drove home during the Spring Festival and passed by for a temporary stay. I rushed to the newly opened hotel. Unexpectedly, the experience was really bad. I had been stuck in traffic all day. I entered the hotel at 22:30 in the evening with my children. Unexpectedly, I entered the room as soon as I entered the hotel. When I turned on the faucet, a big sewer smell came up. Then I moved to a non-smoking room. There were a few burnt cigarette butts on the bedside. I contacted the front desk to deal with the problem, but the eldest sister came wearing a mask and said she couldn't smell it. They also asked us if we had eaten something with a strong smell. We were really speechless. The eldest sister told me in dialect that she couldn’t smell it in front of me. After a long time, she asked me to change rooms and check the room. It turned out that I went to a high-end hotel. They directly downgraded me to the bed room, and said that the room could be restored to the room type I booked. Only the small refrigerator was not available, which made me even more speechless. They said that the hotel was full, but I didn't bother to verify it, and I didn't want to. After changing the room, I asked them to take care of the original room. However, my wife still found a toothbrush in the sink drain and asked her to take care of it. The lady in charge of the guest room actually said that she didn’t know how to do it. After contacting me for a long time, two different colleagues came. Later, I was told that there was another room of the same type that I could check out first. It was booked by a guest who didn’t show up later. After struggling for a long time, I finally settled in. We were also careful that they would sell the room in question to that guest, and they even more It's going to be a disaster... All in all, I probably won't stay here again unless I have to.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will actively improve the service quality and optimize the equipment details. We hope you can Choose our hotel again and give us a chance to apologize to you.
Guest User
Superior Room (2 beds)
Stayed in Aug 2021
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2021
Very good, very new, very good hotel staff, the details are also very good. We have children with us. We have provided special toiletries for children. We can solve problems in a timely and effective manner. It’s great. We also provide small gifts before leaving. By the way, the upgraded room type was nice...
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sukufei
Elegant Double Room
Stayed in Jul 2021
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 4, 2021
Very recommended! It's next to the old west gate. The hotel is clean and tidy. There is also a laundry room, washer dryer and iron (free), so I don’t need to wash it by hand again! The gym is very small, equipped with a treadmill, a rowing machine, dumbbells, yoga mats, foam rollers, clean towels and drinking water. The front desk is on the 14th floor. My room rate does not include breakfast, so there is no comment. Recommend everyone to book
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6/9
Leroy.
Guestroom (2 beds)
Stayed in Sep 2021
Other
8 review
5.0/5
Outstanding
Posted on Sep 20, 2021
The hotel has a good location and convenient parking. Parking is free. The front desk of the hotel is on the 14th floor. The bamboo house is very comfortable. The young ladies at the front desk are also very warm-hearted. They provide sour plum soup, and the breakfast is very delicious. Quite a lot, the gym and laundry are also very convenient, the room hygiene is also very clean, the air-conditioning effect is also good, it is recommended to stay!
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Guest User
Guestroom (2 beds)
Stayed in Sep 2021
Family
17 review
4.0/5
Very Good
Posted on Sep 20, 2021
Atour is at a normal level, and the location is okay. Quyuan Park is next to it.
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Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 2, 2024
定了兩間房,酒店的衞生狀況挺好的,硬件設施也很齊全,酒店的服務非常好,員工的服務意識都非常強,還是很推薦這間酒店的。節假日去的還準備了送小朋友的小禮物,真的很用心。
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Guest User
Elegant 2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
十分滿意,平常比較懶,住過的酒店都懶得評價,這次確實超出預期,説兩句: 1,環境中規中矩,但小細節很驚喜,電梯刷卡才能按樓層,給人安全感,馬桶旁放了酒精棉片,方便擦拭,床旁邊的小桌帶無線充電,想睡了手機一放就行,贈送的水杯質感很好,馬桶紙巾旁就設定了一個二維碼收集顧客意見,態度誠懇。 前台熱情,我衹換了一張餐券,check in時看我們是家庭入住,直接送了另外一張,退房直接交房卡就行,還立馬熱心的再送了兩瓶純凈水路上喝 床品一直是強項,床墊和枕頭都非常舒服,閨女直接説:這比家裡的還舒服(雖然我內心白眼),確實選擇時衹要價格相差不大,首選亞朵,畢竟床品的優勢太大了 離店後還特意追訪住宿評價,很贊!
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Guest User
Elegant Double Room
Stayed in May 2024
Couples
30 review
5.0/5
Outstanding
Posted on May 17, 2024
我們亞朵從剛開始開業的時候就住了,一直喜歡住亞朵,服務員服務好,房間簡單舒適乾淨,用品超級喜歡💕💕
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Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
2 review
3.0/5
Posted on Feb 15, 2024
1、我定的幾木雙床,給我的是最普通的雙床,價格差價100多; 2、我要的兩個浴巾給我的是地巾; 3、説的是江景,自己看圖,遠處那個橋的地方是江景;
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Anonymous User
Elegant Double Room
Stayed in Jan 2024
Family
30 review
5.0/5
Outstanding
Posted on Mar 10, 2024
多次訂了,每次回常德基本都住亞朵,會給小朋友準備拖鞋和小童牙刷,服務很周到,地理位置在老城區,去哪兒都方便,下面有停車場,非常適合開車家庭出行入住。
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