Sunshine Ninety-Nine B&B Hotel (Changsha Wuyi Square IFS International Financial Center) Reviews

Response from Property: Thank you for your stay! At your request, we will reserve a room on a high floor for you. The stay lasted for a total of three days and two nights. I did not hear any feedback from you during the whole process from check-in to check-out and luggage storage. You came to Changsha with a good mood. There is no need to make yourself feel wronged. You can report your dissatisfaction to us. , we will deal with it for you. If you are still not satisfied, you can negotiate to change the room, no longer live in it or live in it for a shorter period of time. From the renovation and opening last year to now, no guest has ever reported to us that the toilet smells smelly. Our bedding is all made by professional The cleaning company's cleaning, including bedding, water source, air quality, etc., is inspected and issued by the Changsha Health Supervision Bureau every year. You can check it at the front desk. More than 500 rooms in the entire building are hotels. If you have any questions You can respond or even complain to the property management. Nowadays, all walks of life are in trouble and even lose money doing business. The process of storing your luggage from your check-in to check-out has been very pleasant. You even have a chance to redeem and remedy a negative review. No, we are in the service industry. From room hygiene, decoration, 24-hour housekeeping service, check-out luggage storage, we strive to be perfect. Life is not easy, so do it and cherish it. Finally, I wish you a happy life and all the best.

Response from Property: Hello! We sincerely apologize for not being able to provide you with a five-star experience. We also deeply apologize for the problems you encountered during your stay at the hotel. We will try our best to improve the issues you raised. It's just that our place is the city center after all, and there is indeed a lot of traffic on weekends, but all the people who come in are guests who come to Changsha just like you. Basically, they are as qualified as you. There are many people and it is not complicated. The corridor is brand new at the end of 2023. The interior is also newly renovated. The shape and lighting of each room are designed by professionals. All electrical appliances are not only brand new but also brand-new. The projectors are specially selected from Nut and Jimi. The windows are all large floor-to-ceiling windows, and the From the window, you can see the Xiangjiang River and Orange Island. At night, you can enjoy the light show along the river and the bustling streets in the city center.

Response from Property: Hello! Thank you very much for your compliments on our hotel. We are very pleased with your satisfaction. We hope that we can continue to provide you with comfortable and warm services the next time you travel to Changsha.