Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)

Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza) Reviews

Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)

Floor 1, Building 1, Zhongtian Xingyao Commercial Center, No. 48 Mulian East Road, Yuguitang Street, Yuhua District, Changsha, Hunan, 410000, ChinaView Hotel Details
Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)
Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza)
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Holiday Inn Express Changsha Yuhua (South High-speed Railway Station West Plaza) Guest Reviews

4.8/5
Excellent
470 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(470)
Positive reviews(462)
Reviews with photos/video(181)
Offers pick-up/drop-offs(78)
Friendly front desk staff(68)
Awesome amenities(64)
Delicious breakfast(59)
Easy to get around(31)
Quiet & comfortable(26)
Would stay again(17)
Close to train station(15)
Negative reviews(8)
The Ravster
Superior Queen Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 5, 2024
A great hotel with wonderful staff who are ever ready to help their guests. We were there for the May Day 2024 holiday and the staff gave us specific details about the places to visit, including the restaurants that we frequented in a shopping mall that was about 900m away. The King Standard room was spacious and clean. It was well maintained by courteous housekeepers who would always make it a point to greet their guests. I would definitely stay in this hotel the next time I visit Changsha.
6/9
Response from Property: Dear guest, thank you so much for your kind words and wonderful review! We are delighted to hear that you had a great stay with us during the holiday. Our staff takes great pride in providing excellent service and assistance to all our guests, and it's wonderful to know that they made a positive impact on your experience. We are also glad that you enjoyed the spacious and clean King Standard room, as well as the courtesy and professionalism of our housekeepers. We look forward to welcoming you back to our hotel the next time you visit Changsha. Thank you once again for choosing to stay with us! IHG Social Listening Team
Garfieldtang
Superior Queen Room
Stayed in May 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on May 5, 2024
Helpful, friendly front desk staff, new room with great aeration and comfortable bed. Bonus points were their in-house laundry services and accessibility to Datang metro station (Line 5), shopping malls, morning market, yummy eateries. Highly recommended to travellers staying in Yuhua.
Response from Property: Dear guest, we are extremely grateful for your wonderful feedback! We are thrilled that you found our front desk staff helpful and friendly, and that you enjoyed our newly renovated room with its great aeration and comfortable bed. It's also wonderful to hear that you appreciated our in-house laundry services and the convenient location near the Datang metro station (Line 5), shopping malls, morning market, and delicious eateries. We take great pride in providing a memorable experience for our guests, and your recommendation means a lot to us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future! IHG Social Listening Team
Guest User
1 King Standard Extra Floor Space
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Hotel gave us free upgrade to bigger room. Room is very spacious and comfortable. Have a good time resting in the room after our tiring walking trip around Zhangjiajie, Furong and Fenghuangguzhen. Staff at lobby and cleaning ladies are very friendly and helpful. Restaurants and shopping mall within walking distance. Will definitely stay in this hotel if we plan to visit Changsa again as we did not explore around Changsa due to very hot weather.
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Very convenient location if you need to go to train station the next day. And very helpful staff at the front desk. Kiki at front desk was especially kind.
Response from Property: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Changsha Yuhual is located at No.1010, Building 1, Mid Tianxingyao Commercial Center Mulian East Road, Guitang Street, Yuhua District. It is approximately 3km distance from Changsha High-Speed Rail South Station, and 3.5km distance from the Changsha International Exhibition Center. The hotel is conveniently situated with easy access to public transportation, approximately 1.5km from the Xiangzhang Road Metro Station, and about 700m distance from Metro Line 5 Datang Station ( easy access to various famous attractions in Changsha). The hotel's prime location offers a convenient travel experience for both business and leisure travelers. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Guest User
Superior Queen Room
Stayed in May 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on May 26, 2024
A new hotel located about 5km from Changsha South High Speed Rail Station, easily mixed up with another Holiday Inn Express located at the station. Facilities are new and good, although the room lacked a safe. The reception was very friendly. On day of departure, they were able to suggest different alternatives to get to my desired location in a timely manner. Overall a hugely positive experience.
Response from Property: Dear guest, thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 132 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Guest User
Superior Queen Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 25, 2024
Great customer service. Location was good - close to train station.
Response from Property: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Changsha Yuhual is located at No.1010, Building 1, Mid Tianxingyao Commercial Center Mulian East Road, Guitang Street, Yuhua District. It is approximately 3km distance from Changsha High-Speed Rail South Station, and 3.5km distance from the Changsha International Exhibition Center. The hotel is conveniently situated with easy access to public transportation, approximately 1.5km from the Xiangzhang Road Metro Station, and about 700m distance from Metro Line 5 Datang Station ( easy access to various famous attractions in Changsha). The hotel's prime location offers a convenient travel experience for both business and leisure travelers. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 11, 2024
A calm nice and hitech room
Response from Property: Dear guest, thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 132 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The room is very spacious, with all kinds of supporting facilities, clean and tidy. I like the minimalist decoration of the whole room. There is a lot of space. There is a super large bathtub by the window. It's so comfortable hahaha! The bed is also soft. I have a light sleep but I slept until dawn. The sound insulation and sanitary services are excellent. I think it's a good choice for traveling to Changsha.
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6/7
Response from Property: Dear guest, we are very happy that you chose Xiaozhi as your residence for your trip to Changsha. We know that a wonderful experience is inseparable from enthusiastic service and sincere care. We always put guests at the center and provide warm and professional services to make you feel at home. The hotel is stylishly decorated in a simple manner, in line with modern public aesthetics. It has 132 simple and stylish guest rooms, all located on the 22nd to 26th floors, with a wide view. Through the floor-to-ceiling glass windows, you can enjoy the beautiful scenery of the city. The guest rooms are selected with Slumberland beds, soft and hard double pillows, skin-friendly fluffy duvets, high-quality linens, etc. to protect your sleep. Equipped with a 65-inch projection TV, smart toilet, smart guest control, bathtub, smart toilet. The hotel also thoughtfully prepared bathtub bags and bath balls. Take a bath before going to bed to fully relieve the fatigue of the journey. Looking forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 25, 2024
It's very good, very clean, the bed is soft enough, and it's quiet at night, with no noise. You can check out at around 2 p.m. There was a breakfast coupon, but I didn’t go to eat because I slept late. There is a laundry room with a dryer, which is very convenient, and there is also a dedicated elevator.
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Response from Property: Hello dear guest! Welcome to Holiday Inn Express Changsha Yuhua. We are honored to be recognized and affirmed by you. Our hotel's superior location, safe and reliable environment, warm and comfortable rooms, clean and refreshing hygiene, rich breakfast and warm service are the characteristics of our hotel. We always adhere to the principle that a clean environment is fundamental and quality service is our purpose, and we wholeheartedly provide our guests with a comfortable living environment. Your satisfaction is our tireless pursuit. At any time, our friends will provide you with sincere smiles and enthusiastic and efficient services, so that you can feel at home every moment in the hotel. We sincerely invite you to visit Xiaozhi's home again, and may happiness always be with you. Holiday Inn Express Guest Care Team
Tanquzhao
Superior 2-bed Room
Stayed in Jun 2024
Family
20 review
5.0/5
Outstanding
Posted on Jun 24, 2024
All five-star reviews, six-seat business car pick-up and drop-off at the high-speed rail station, the room facilities and equipment are all brand new, with double breakfast, and breakfast is also provided for two children. The view of the room is also very good, and the smart toilet and Xiaodu are also plus points. It was a very satisfactory experience and I will continue to support it in the future. It was raining heavily when I was sent to the station the next day. I was really touched that the hotel front desk lady helped me carry the suitcase in the rain. The key is that the suitcase is really heavy. Thumbs up 👍. There are two small details 1. There is a strong smell of smoke in the room, including the quilt. 2. The middle of the room window is divided into two by a solid wall, which affects the view. K
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Response from Property: Dear guest, thank you for sharing this valuable review in your busy schedule. The hotel is located in Zhongtian Xingyao Commercial Center, Mulian East Road, Guitang Street, Yuhua District, and is conveniently located to Yuhua District Government, Changsha High-speed Railway South Station, and International Convention and Exhibition Center. The hotel currently provides free pick-up and drop-off services to the High-speed Railway South Station and the subway station (Datang Station), saving you the trouble of traveling. If you need it, please contact the hotel front desk 24 hours in advance to make a reservation. Our guest rooms are decorated in a simple and stylish manner, clean and bright, with complete facilities, smart toilets, Xiaodu speakers, high-quality bedding, refreshing baths, 65-inch projection TVs, high-speed wireless networks, coffee, tea, etc., to create a safe and comfortable living environment for you and make your journey colorful. Zhisheng breakfast is one of the hotel's special services. Our chef team offers you a nutritious breakfast, including traditional Chinese breakfast, exquisite Western food, steaming noodles, local specialties, star-rated croissants, Luckin Coffee cooperation freshly ground coffee, etc., to fill you with energy and start a new day full of vitality. Due to the limitation of the building structure, some rooms have two windows. If you mind, you can communicate with the front desk the next time you check in, and we will definitely arrange a more preferred room type for you. We attach great importance to the smell of smoke in the room. The hotel booking interface is marked with non-smoking rooms. When checking in, our friends will remind guests to abide by the smoking regulations again. The hotel will strengthen the publicity and implementation of the non-smoking regulations, and strengthen cleaning and ventilation after guests check out to ensure that the guest room environment is clean and fresh. We will continue to work hard and look forward to your choice again at any time. Wish you a happy life! Holiday Inn Express Guest Care Team
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Convenient transportation, very close to the subway entrance and bus station. Parking is very convenient and sufficient. The hotel has complete supporting facilities, advanced equipment, and the smart toilet is also very convenient. The laundry facilities can fully meet the laundry needs, and there is also a dryer. The laundry room is also equipped with an ironing machine, which is very convenient for us who wear shirts on business trips. The public area is a good place to relax and the atmosphere is full. The front desk is very enthusiastic and will take the initiative to help with luggage
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6/7
Response from Property: Dear guests, welcome to Holiday Inn Express Changsha Yuhua. It is an honor to receive your recognition and affirmation. The superior hotel location, safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, rich breakfast varieties, and enthusiastic service are the characteristics of our hotel. We always practice that a clean environment is the foundation and high-quality service is the purpose, and wholeheartedly provide a comfortable living environment for our guests. Your satisfaction is our tireless pursuit. At any time, our friends will offer sincere smiles, warm and efficient service, so that you can feel at home every moment in the hotel. Sincerely invite you to visit Xiaozhijia again, and may happiness always be with you. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
You will definitely not miss out if you choose this hotel! The room is clean and tidy, and there are gyms, laundry rooms, and various emergency supplies. Once you enter the room, the automatic curtains open and you can enjoy the sunshine. The front desk can also provide wake-up service and breakfast, but you need to ask in advance. There is also an office area in the lobby, and tea service
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6/7
Response from Property: Dear guests, welcome to Holiday Inn Express Changsha Yuhua. It is an honor to receive your recognition and affirmation. The superior hotel location, safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, rich breakfast varieties, and enthusiastic service are the characteristics of our hotel. We always practice that a clean environment is the foundation and high-quality service is the purpose, and wholeheartedly provide a comfortable living environment for our guests. Your satisfaction is our tireless pursuit. At any time, our friends will offer sincere smiles, warm and efficient service, so that you can feel at home every moment in the hotel. Sincerely invite you to visit Xiaozhijia again, and may happiness always be with you. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
A very perfect experience. The hotel can pick up and drop off Changsha South Station every hour. Six-seat business car picks up and drops off the high-speed rail: The driver is very nice. There is also a car pick-up during the Dragon Boat Festival holiday, and water is prepared for us. Service: The front desk staff are young and energetic, enthusiastic and friendly. They also upgraded the bathtub room for free, and gave us essential oil soap before leaving. Environment: Clean and tidy, large room.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Holiday Inn Express Changsha Yuhua. It is an honor to receive your recognition and affirmation. The superior hotel location, safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, rich breakfast varieties, and enthusiastic service are the characteristics of our hotel. We always practice that a clean environment is the foundation and high-quality service is the purpose, and wholeheartedly provide a comfortable living environment for our guests. Your satisfaction is our tireless pursuit. At any time, our friends will offer sincere smiles, warm and efficient service, so that you can feel at home every moment in the hotel. Sincerely invite you to visit Xiaozhijia again, and may happiness always be with you. Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Facilities: Quite new. The laundry room has dryers and washing machines, which are free and quite good. Hygiene: It looks quite clean when you enter the lobby. The room hygiene is also quite clean. The room service is quite good. Environment: It looks quite high-end. Service: The ladies at the front desk are quite pretty and enthusiastic. When checking in, they told us that we need to swipe our credit card to do laundry. It's quite good and worth the price. Six-seat business car to pick up and drop off the high-speed rail: Very convenient. Take a car directly to the hotel from the high-speed rail station. The pick-up is very convenient and saves you from taking a taxi. I missed the high-speed rail because I took a taxi at other hotels before because there was no such service. This is really convenient. Changsha is quite fun but quite expensive.
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Response from Property: Dear guest, thank you for your recognition of us in many aspects. Xiaozhi can feel your kindness and enthusiasm from a distance. Only when you are satisfied, Xiaozhi will be satisfied. Xiaozhijia has a stylish and friendly lobby, practical and fresh new guest rooms, flexible and changeable smart space, well-equipped conference rooms, self-service laundry and other complete facilities, as well as wireless network experience covering the entire area, which perfectly combines business and leisure. A good mood will lead to a good view, and a good eye will lead to a good discovery. Thank you for discovering and choosing this place. With your choice, we will continue to stick to it. I wish you a pleasant journey! Holiday Inn Express Guest Care Team
Xiacijianlaw
Superior Queen Room
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room is very clean, tidy and sanitary. The bed is equipped with soft and hard pillows, and the bed is very comfortable. I don't want to move after lying on it. There is also a bathtub, smart toilet, gym and laundry room.
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6/7
Response from Property: Dear guests, there is trust between people. When you choose Xiaozhi, you are giving us your trust. Xiaozhi will do its best and will not let you down. Xiaozhi has always attached great importance to hygiene and service as the most basic self-requirements. In terms of hygiene, Xiaozhi takes every cleaning seriously and creates a clean and tidy living space from the details; in terms of service, "thinking what the guests think and worrying about what the guests worry about" is the core soul of the service. We take your wishes as the highest service purpose and bring you care like friends and family. The bedding is selected from the British royal mattress brand - Slumberland, with a unique sleeping spring system, double-layer sponge frame, memory foam mattress, guaranteed quality, and soft and hard double pillows, down quilts, cotton fabrics and other high-quality bedding, carefully caring for you to have a good night's sleep until dawn. Xiaozhi is looking forward to your early arrival. I wish you a bright future. Holiday Inn Express Guest Care Team