Dolanda S Hotel (IFS IFC Jiefang West Road) Reviews

Very poor 1. Poor hygiene The room is not cleaned properly: After entering the room, I found obvious stains on the floor, like footprints left by previous guests, and hair, which obviously was not thoroughly cleaned. Bed problem: There are unknown stains on the sheets, which are light yellow and look very disgusting. The pillows also have a peculiar smell. You can smell a sour smell when you get close, and you can't sleep at ease at all. Poor bathroom environment: There is yellow dirt on the toilet, which is obviously not cleaned carefully. The towels are not cleaned clean, and there are stains left. 2. Facility equipment failure The TV cannot play normally: I want to watch TV to relax before going to bed, but I found that most of the TV channels are stuck, and some channels even show no signal. Many attempts to restart and debug are useless. Dim lighting: The lighting design in the room is unreasonable, the light is dim, and it seriously affects the use. 3. Poor service attitude The reception at the front desk is not enthusiastic: When checking in, the front desk staff has no expression on their faces, and answers my inquiries briefly and stiffly, without any enthusiasm and patience, giving people a feeling of indifference. The problem was not handled in time, and no staff took the initiative to follow up and inform the progress of the handling, as if the guest's problem was forgotten. This experience of staying in your hotel was terrible and did not meet the expected standards. I paid the corresponding fees, but did not enjoy the corresponding services and accommodation conditions