Meisu Huanzhi Hotel (Wuyi Square Provincial Museum) Guest Reviews
4.7/5
Outstanding
3752 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(3752)
Positive reviews(3681)
Reviews with photos/video(631)
Easy to get around(383)
Close to metro(235)
Many amenities(213)
Friendly front desk staff(159)
Tasty food(81)
Luggage delivery service(53)
Awesome gym(12)
Negative reviews(71)
Lei
Featured Room (2 beds)
Stayed in 2024년 1월
Friends
1 review
5.0/5
Outstanding
Posted on 2024년1월7일
Very good
Guest User
Superior Room (Double bed)
Stayed in 2021년 9월
Solo travelers
15 review
5.0/5
Outstanding
Posted on 2021년9월29일
nice.
Guest User
Featured Room (2 beds)
Stayed in 2023년 7월
Family
3 review
1.0/5
Posted on 2023년7월18일
The room made me feel extremely uncomfortable, it would be better to stand against the wall by the side of the road for one night! The attitude of the female manager in the lobby was so bad that it reminded me of the defendant who owed me money in a lawsuit against me! The noise outside made me feel like I was at the biggest nightclub in Changsha!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very sorry for the inconvenience caused to your stay. The other room you stayed in did not receive any feedback from you. The problem of your friend ** ordering a parent-child room has also been properly handled. Compared with the staff in other rooms Mistakes and management negligence have been dealt with. At the same time, we have also made corresponding compensation for the noise, and the husband also replied that he will come to experience it again next time. I hope that the companions can have a pleasant experience, and I will send a companion together. Thank you, I hope you can understand. For your untrue comments on this room, I hope that Ms. can be more considerate to the service industry. We respect you and hope that you can have a pleasant stay. We also hope that you respect the entire hotel industry. If there is any If you have any questions, you can call us at any time, I wish you a happy life!
Guest User
Featured Room (Double bed)
Stayed in 2023년 6월
Couples
9 review
1.0/5
Posted on 2023년6월26일
Dirty and messy, broken equipment, water leaks on the floor, the projection turns on for two minutes and turns off automatically, the walls are full of footprints, the towel has a hole in it, who dares to use it, the phone line is broken and the front desk can't be contacted, so go downstairs and contact the front desk. also slow
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel. Thank you for your evaluation of our hotel in your busy schedule. It is a pity that you did not have a very good experience during your stay. In response to your question, the hotel has checked and debugged all the rooms one by one. The store facilities have been improving and upgrading. The constant satisfaction of guests is the eternal pursuit of our hotel. The night shift staff will try their best to mediate as soon as they receive your feedback, and try their best to adjust the room for replacement as soon as possible. If you have any other questions, you can contact the hotel, we will try our best to solve them for you. I also hope that you will give us another chance to supervise and inspect our work when you enter the store next time. I wish you and your family a happy life, happiness and health!