Lavande Hotel (Changsha Fuyuan West Road Vanke City) Reviews
Lavande Hotel (Changsha Fuyuan West Road Vanke City)
Floor 9-10, Vanke Jin Mall Fang, No. 148 Fuyuan West Road, Changsha, ChinaView Hotel Details
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Lavande Hotel (Changsha Fuyuan West Road Vanke City) Guest Reviews
4.7/5
Outstanding
1328 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1328)
Positive reviews(1296)
Reviews with photos/video(57)
Classy environment(94)
Friendly front desk staff(72)
Easy to get around(50)
Delicious breakfast(47)
Large rooms(46)
Perfect for business trips(25)
Near shopping area(20)
Quality towels(7)
Negative reviews(32)
REMY
Deluxe Double Room
Stayed in Dec 2022
Business travelers
4 review
Great
Posted on Dec 6, 2022
Very welcoming and helpful team. Clean and very quiet hotel
Guest User
Deluxe Double Room
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 22, 2024
The room is very cozy, clean and sanitary. The location is very good, there is a commercial plaza downstairs and Hema Fresh nearby, which makes it very convenient to eat and find food.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lavande among the vast crowd. Your support and affirmation are the driving force for Xiaoli to persist. Xiaoli wishes you a happy life and come back often~~Mommy~~
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Other
14 review
Amazing
Posted on Mar 30, 2024
The carpet in the room has a bad smell after a long time. There are no bags for clothes in the laundry room, and they still use detergent. The windows are relatively small. It is convenient to park, travel, eat, and it is quiet. Overall, it is OK!!!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaoli and sharing your stay experience. Your recognition is the greatest support for Xiaoli. At the same time, your opinions can encourage Xiaoli to continue to work hard to do better! Every step of our growth is inseparable from the opinions and suggestions of Xiaoli's customers who pay attention and care to Xiaoli's guests like you! I would like to express my gratitude again. Thanks and wish you a happy life! We look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 25, 2024
The overall environment of the hotel is pretty good, clean and comfortable. I will choose this hotel next time!
Original TextTranslated by Google
Response from Property: Serving the distinguished you is Xiaoli’s happiest thing. Your approval is the motivation for us to persist. With everyone’s affirmation, Xiaoli feels so lucky. I hope Xiaoli’s luck can also bring you, and I hope you will be happy every day. ! Good Morrow, just for a better start!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 25, 2024
The hotel staff is warm and thoughtful, the room is clean and tidy, the facilities are complete, and you can wash and dry clothes! Very good!
Original TextTranslated by Google
Response from Property: Serving the distinguished you is Xiaoli’s happiest thing. Your approval is the motivation for us to persist. With everyone’s affirmation, Xiaoli feels so lucky. I hope Xiaoli’s luck can also bring you, and I hope you will be happy every day. ! Good Morrow, just for a better start!
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
44 review
Outstanding
Posted on Feb 7, 2024
The room was very big. I stayed here to attend a friend's wedding. It was far from the city center and the subway station. It was very cold when I arrived in Changsha, so I didn't use much public transportation and took a taxi the whole way.
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us a five-star rating despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support for us. We will definitely work harder and make better products. Excellent service.
Anonymous User
Business Double Room
Stayed in May 2024
Business travelers
2 review
Posted on May 13, 2024
The room has smart control and Xiaodu. The surrounding area is quite convenient for eating. There is a little hair on the sink when entering the room. The service is quite different. I wonder if the lady who works at night is still asleep? She is in a bad mood or something. I owe her 8 million. I don't expect you to provide good service, but I'm not here to see your face.
Original TextTranslated by Google
Response from Property: We are already reviewing the service issues of the front desk staff. We hope that we have not made your mood unhappy. In response to your comments, Xiaoli has made a self-review and is working non-stop to review every room!
Guest User
Business Double Room
Stayed in Dec 2023
Business travelers
5 review
Outstanding
Posted on Dec 7, 2023
The room is large, clean and sanitary. I am very satisfied with the service.
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us a five-star rating despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support for us. We will definitely work harder and make better products. Excellent service.
Shanshanlaichishencaiyiyi
Business Room (2 Beds)
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 14, 2023
Very good, the service is in place and patient, the environment is beautiful and very clean! ! ! Five-star praise!
Original TextTranslated by Google
Response from Property: My darling, thank you for your support. Xiaoli feels great. Not only is Xiaoli’s room large, it is also equipped with star-grade Asian cotton brand linens, international brand mousse mattresses, intelligent control systems, Bluetooth speakers, and air purifiers. Wait, more surprises are waiting for you to discover~
Chiriming
Business Double Room
Stayed in Oct 2023
Business travelers
4 review
Outstanding
Posted on Oct 23, 2023
The room is nice, clean and sanitary, with convenient transportation, subway entrance, and a few dozen meters downstairs is the night market of the mall. You can experience the snack characteristics of Changsha. The attitude of the service staff is also very good👍
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us a five-star rating despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support for us. We will definitely work harder and make better products. Excellent service
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travelers
17 review
Outstanding
Posted on Sep 27, 2023
The room is clean. The service is good. The breakfast is clean. Noodles are available for sale.
Original TextTranslated by Google
Response from Property: We always want you to have a comfortable stay! When traveling, there will always be various inconveniences. When you are traveling, you need to have a comfortable sleep and be full of energy to go shopping the next day. I’m very happy that you like our Xiaoli so much. Let’s stay in Xiaoli as our next stop. Do you think the mattress is comfortable? Let me tell you a secret, Xiaoli’s mattress is an international brand Moss mattress~
Guest User
Business Double Room
Stayed in Sep 2023
Business travelers
21 review
Outstanding
Posted on Sep 9, 2023
Very satisfied with the stay, the front desk service is very enthusiastic, the hotel environment is also very good, and the surrounding food is convenient 1
Original TextTranslated by Google
Response from Property: My darling, thank you for your support. Xiaoli feels great. Not only is Xiaoli’s room large, it is also equipped with star-grade Asian cotton brand linens, international brand mousse mattresses, intelligent control systems, Bluetooth speakers, and air purifiers. Wait, more surprises are waiting for you to discover~
Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Jan 17, 2024
Very good, very clean
Original TextTranslated by Google
Response from Property: Thank you for choosing Lavande among the vast crowd. Your support and affirmation are the driving force for Xiaoli to persist. Xiaoli wishes you a happy life and come back often~~Mommy~~
Guest User
Business Room (2 Beds)
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Nov 21, 2023
The location is good, there is a shopping district downstairs, supermarkets, shopping malls and restaurants. The room is clean and the bathroom automatically plays music as soon as you enter. The double bed is 1.35 meters and the mattress is very comfortable.
Original TextTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli.
Guest User
Business Double Room
Stayed in Feb 2024
Family
2 review
Posted on Feb 17, 2024
How should I put it? I'm not a very picky person. Generally, I won't comment if it's acceptable. This facility is very old, the carpet is dirty, and it's different from other Lavande Hotel facilities. There are also unwashed stains on the bed. If the boss doesn't want to run the hotel seriously, he really shouldn't do it. If he wants to do it well, I suggest that he renovate it. Maybe the front desk clerk who arrived in the middle of the night was a little impatient. He asked me where the trash can was several times but didn't respond. It was really a bad experience.
Original TextTranslated by Google
Response from Property: My darling. Your stay at Xiaoli this time has brought you a bad experience. Xiaoli sincerely apologizes. Xiaoli would like to thank the guest for the reminder. I hope I can get your forgiveness this time. Xiaoli will deal with and improve the above problems as soon as possible. Xiaoli looks forward to seeing you again, okay~