MUXILI HOTEL Reviews
MUXILI HOTEL
Tianxin District, Changsha, Hunan, China, Tianxin District, Changsha, Hunan, ChinaView Hotel Details
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1 night
MUXILI HOTEL Guest Reviews
4.7/5
Outstanding
478 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(478)
Positive reviews(469)
Reviews with photos/video(139)
Easy to get around(92)
Convenient for shopping(91)
Friendly front desk staff(72)
Close to metro(58)
Classy environment(43)
Many dining options(27)
Would stay again(12)
Negative reviews(8)
Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Apr 2024
Travel with friends
8 review
Amazing
Posted on Jul 14, 2024
Enjoyable stay, clean and spacious room, great location
Response from Property: Dear, thank you very much for staying at Muqili Hotel and leaving a review. Muqili is very grateful to have so many guests supporting us. On the road to pursuing success, we will continue to push ourselves and improve ourselves, but we strive to serve everyone well. Guests, you can leave wonderful memories every time you stay in Muqi.
Jong
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on Apr 22, 2024
Modern, clean and good hotel.. The location is fantastic..
Anonymous User
Discount Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 4, 2024
It's a holy place for people with social anxiety! I came out to play by myself, and my friend was busy and didn't have time to join me. After choosing for a long time, I chose this hotel in Muqili. It's very close to the subway entrance, just a few minutes' walk away, and it's also convenient to order takeout. When I don't want to go out, there are so many takeout options nearby. The lady at the front desk saw that I had dark circles under my eyes, and was concerned about whether I hadn't slept well recently. She upgraded me to the audio-visual room for free. It's next to the residential building and quiet. Although the light is a bit dim, it's more suitable for sleeping in. The sunlight will disturb my sleep in, and the dim light is good. There is also a projector, I can lie down, lean, or lie on the big screen to watch movies. It's so comfortable. I'll come to this hotel again next time!
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Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Aug 2024
Other
3 review
Outstanding
Posted on Aug 26, 2024
Facilities: I like the sink outside the toilet, which is convenient
Hygiene: Very clean, one of the reasons why I stayed longer
Environment: There is a window, you can see the scenery of the pedestrian street, and there are many tea houses downstairs
Service: This is what I am most satisfied with, because the high-speed rail went to Changsha very late, but the little brother at the front desk was very friendly and rushed to help as soon as possible👍👍👍
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Response from Property: Dear, thank you for staying at Muqili Hotel. Your praise makes the staff very happy. As long as you are satisfied, we are relieved. Muqili has always pursued the principle of guests first. As long as it is what you need, we will do our best to do it! Staying in Muqili is your safe harbor. Muqili people look forward to your visit again! I wish you a pleasant journey!
Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Aug 2024
Business travelers
6 review
Amazing
Posted on Aug 27, 2024
The front desk service was very good, and they took the initiative to upgrade the room. The downside of the room with projection screen is that the projection light is very bright at night, and it hangs above the head and cannot be turned off, which is not conducive to sleep.
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Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 11, 2024
The room is very good, the air conditioning is super powerful. The room we stayed in is not facing the pedestrian street, so it is very quiet to rest at night. It is mainly convenient for transportation. Wenheyou, Pozi Street, Du Fu Jiangge, the night view of the river, Huangxing Road, and May Day Square are all within walking distance. Souvenirs to bring home can also be bought here. You can also visit the vegetable market that old Changsha people must visit every day. It's very good
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Response from Property: Dear guest, thank you for your choice to stay and your feedback. We are very happy to hear your affirmation and recommendation of the hotel. It is our service tenet to provide guests with meticulous care and create a consistent and unparalleled respectful experience on arrival and departure. At the same time, you are also welcome to come to Changsha and stay at Muqili Hotel again. We look forward to your visit again and wish you a happy life!
Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 14, 2024
The room is in a good location, right in the commercial street, very close to the subway entrance, very convenient for shopping, the service of the front desk lady is also very good, and she also delayed the check-out. I will choose this place again if I have the chance to go there again next time. Although it is in the commercial street, the sound insulation effect is acceptable. As for the room, although it is a bit small. But the facilities are complete, don't ask too much, just live in it. You can refer to other guests for the room. I didn't have time to take pictures.
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Response from Property: Dear, thank you for staying at Muqili Hotel. Thank you for your recognition and affirmation of our service. Serving you is also our job responsibility and is not a big deal. We believe that you will recognize our work even more at our next gathering. wish you a happy life!
Guest User
Mu Qi Cinema Family Room With 100-Inch Hd Screen
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 8, 2024
It is very close to the subway station. The hotel is on the pedestrian street. The owner is very enthusiastic. We encountered some minor problems during check-in and he helped us solve them very enthusiastically and proactively. The experience is great👍
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Response from Property: Dear, thank you for staying at Muqili Hotel. Thank you for your recognition and affirmation of our service. Serving you is also our job responsibility and is not a big deal. We believe that you will recognize our work even more at our next gathering. wish you a happy life!
Guest User
Mu Qi Cinema Family Room With 100-Inch Hd Screen
Stayed in Jun 2024
Other
1 review
Outstanding
Posted on Jun 26, 2024
The hotel is very nice and convenient. It is in the bustling city center. It is also very convenient for shopping and eating. The sanitation is clean. The room is comfortable. The front desk service attitude is very good. I stayed here for the second time. This time I brought my friends with me. They were also very satisfied. The only bad thing this time was that it rained every day in Changsha, which made it inconvenient to travel. Next time I come, I must check the weather before coming. But Changsha is worth coming. There are really many delicious foods. Recommended. It’s a good hotel to choose this one
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Response from Property: Dear, thank you for staying at Muqili Hotel. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. With your encouragement, we believe we will do better. I believe that next time We will make you more satisfied, look forward to your visit again, and wish you a happy life!
Guest User
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Jun 2024
Other
2 review
Outstanding
Posted on Jun 23, 2024
I have stayed in this hotel several times. It is a must-stay hotel. There is no other. The location is very good and it is very convenient to travel. There is a subway next to it. Although it is very lively downstairs, it will be quiet as soon as I return to the room. The sound insulation effect is still very good and it is not noisy at all. I would like to praise the front desk staff here. The service attitude is super good. They will greet you with a smile when entering and leaving the front desk. When it rains, they will remind you to bring an umbrella and patiently recommend delicious food nearby. When I checked in, I was given a free room upgrade. I can watch movies while lying down. The projection equipment is great, and the room is also very clean. I stayed for 2 nights this time. It was very comfortable and safe! I will come again next time
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Response from Property: Dear, thank you for staying at Muqili Hotel! Your satisfaction is our greatest responsibility and honor. Muqili is committed to providing guests with excellent service. Thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise and look forward to your next visit. ! Wish you a happy life!
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Mu Ge Light Luxury Double Bed Room With Massage Chair
Stayed in Jun 2024
Travel with friends
26 review
Posted on Jun 22, 2024
Poor service attitude. I checked in for a few minutes. The quilt was damp and felt not completely dry. The massage chair was in tatters. The air conditioning was poor. They opened a wrong room for me the first time. I went to the front desk and they said they didn't even say sorry. The TV was taped up and the ceiling was cracked. The massage chair was very noisy. The hotel does not accept early check-out. Even if they deducted the fee, it was not allowed. It was really bad.
Facilities: Poor facilities
Hygiene: Average hygiene and the floor of the room was dark.
Environment: Average environment, a bit noisy
Service: Poor service, very inhumane.
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6/7
Response from Property: Dear Mr. Jiang: Hello! Thank you for your stay. We are very sorry that when your itinerary changed and you needed to cancel your checked-in reservation, the hotel did not agree, which caused your dissatisfaction. We are deeply sorry. However, it was already late at night, and your room has been completely moved and the bed has been slept in (as shown in the review photos). In addition, it has been nearly 1 hour since you checked in. According to the platform policy, the hotel has no reason and no right to cancel for free if you have checked in. Oh, the reason you told the hotel for free check-out is just to show that you want to leave early for personal reasons. If you are not satisfied with the room, you should explain it to the hotel as soon as you enter the room. If the room is not moved, you can cancel it for free. . It has been raining every day in Changsha recently, and the weather is a bit humid. The TV is not a tape, but an edge protective film on the new TV. We will strengthen training in terms of service and apologize again for the inconvenience caused to you; We have Problems reported back will be rectified and trained in a timely manner. You are also welcome to visit us again to experience our progress in person.
Guest User
Mu Qi Cinema Family Room With 100-Inch Hd Screen
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 21, 2024
The hotel is in a great location, in Changsha's busiest pedestrian street. There are all kinds of delicious food and snacks downstairs, and the subway entrance is right next to it, so it's very convenient to travel. The front desk service attitude is very good, patient and thoughtful, and will recommend Changsha's food, drink and entertainment guide. I'm very satisfied. Although the room is not particularly large, it is fully equipped, with disposable toiletries, toilet covers, etc., and it's also very clean. The bedding is also very comfortable to sleep on, all of which are high-quality. It's also very quiet at night, and the sound insulation is very good. Unlike what other reviews say, I'm quite satisfied overall. It's still a hotel worth staying in.
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Wangshasha1
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Jun 2024
Business travelers
11 review
Outstanding
Posted on Jun 20, 2024
Facilities: Good
Sanitation: Clean
Environment: Good
Service: Thoughtful
Downstairs is the commercial street, very convenient for shopping, suitable for shopping
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Lxiaojie
Mu Yi City View Double Bed Room With Full French Window Street View
Stayed in Jun 2024
Couples
5 review
Outstanding
Posted on Jun 19, 2024
The hotel I chose in advance did not disappoint me after I checked in, so I still have to trust my own judgment. There is a lively pedestrian street downstairs of the hotel, and the voices are noisy, but it is quite quiet in the hotel room. It is not noisy at all when sleeping. However, as this area is in the center of Changsha, it is normal even if it is a little noisy. Anyway, the overall feeling is very good. The service attitude of the lady at the front desk is also very good. The hygiene is also clean, very good
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Guest User
Featured Room - Double Occupancy
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jun 18, 2024
My friend and I stayed in this hotel for 2 nights. It felt very good. The room was also very soundproofed. It was not noisy at all as other reviews said. It was even very quiet at night, with no movement at all. The service of the sister at the front desk was also good. I would recommend delicious and fun places around Changsha. They are all solid selections. The room is also very clean, and there is not a trace of dust. We are a bit of a germaphobe, which makes us very satisfied. There is a subway next to the hotel, which is very convenient. Convenient. Downstairs is the busiest Huangxing Pedestrian Street in Changsha. There are many local specialties downstairs. It’s really great. Changsha is very good and the hotel is very good. Come back next time
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