SAINT-TROPEZ Home in ChangSha Reviews
SAINT-TROPEZ Home in ChangSha
In the Radio and Television Center, Kaifu District, Changsha, Hunan, 410000, ChinaView Hotel Details
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SAINT-TROPEZ Home in ChangSha Guest Reviews
4.7/5
Outstanding
521 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(521)
Positive reviews(516)
Reviews with photos/video(100)
Friendly front desk staff(131)
Convenient location(120)
Easy to get around(69)
Classy environment(55)
Close to metro(48)
Delicious breakfast(18)
Good air conditioning(14)
Amazing natural light(7)
Negative reviews(5)
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Apr 2024
Booked for others
1 review
Great
Posted on Apr 6, 2024
Booked 4 days for my parents stay in Changsha, this hotel is in a nice location near Yuehu lake park and subway station. It’s not as big as other hotels but there’s a nice 8 mins walk to its sister hotel. The surrounding areas are pretty nice with small man made lake and even 2 tennis courts. The front desk service is warm and friendly, especially Miss Li made sure we have everything we needed. Will come back if I visit Changsha again.
Guest User
Special Queen Room
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 13, 2024
Everything is very good and in place. Sister Li at the front desk also provides very good service
Original TextTranslated by Google
Response from Property: Dear guests, a sincere compliment can make me and my friends happy for the whole day. A satisfactory evaluation warms our hearts. Your satisfaction is what we pursue. We look forward to seeing you next time!
Anonymous User
Homely Double Bed Room With Good Lighting And View
Stayed in Apr 2024
Solo travelers
1 review
Posted on Apr 15, 2024
I booked a business king-size room, but was given a room for my child.
Because it is relatively close to the radio and television,
Facilities: relatively old, the air conditioner is noisy,
Hygiene: the slippers are not disposable, they are all yellowed
Breakfast is semi-finished, hot
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! We are deeply sorry for not letting you experience the quality service and comfortable accommodation environment! We are very sorry for the inconvenience caused to you by the front desk receptionist who did not understand your room requirements and upgraded you to the Tongxin room without authorization. If you contact the hotel front desk on the same day, we can provide you with free room change service. We have reported the problem of abnormal sound of air conditioner to the engineering maintenance department for solution. In addition, there are two pairs of disposable slippers for guests under the bedside table of the slipper room. For the convenience of bathing for guests, we are equipped with sandals. Auntie will disinfect and rinse the sandals every day, you can use them with confidence! As for the breakfast problem, it was all made by auntie at three o'clock in the morning. It brought you a bad feeling. We have also communicated with the restaurant to improve the quality of service. Xiaofei sincerely apologizes to you again and looks forward to you giving us the opportunity to serve you again.
Guest User
Special Queen Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 23, 2024
When I came to Changsha to travel, I saw a hotel with high ratings and affordable prices on Ctrip, so I booked it. I didn’t expect the environment to be so comfortable. Xiao Yang at the front desk was also very nice. He patiently introduced me to the check-in process and the surrounding environment throughout the process. It also brings great emotional value when you stay in a comfortable place. It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The hotel will always stand in this city, waiting for your arrival! See you there Stay tuned! I wish you always smile ^_^!
Guest User
Special Queen Room
Stayed in Mar 2024
Solo travelers
3 review
Outstanding
Posted on Mar 3, 2024
The room is clean, comfortable, warm, spacious and bright! Very considerate! great!
Original TextTranslated by Google
Response from Property: Thank you very much for your love and affirmation of Xiaofei’s family. Xiaofei is so happy! With a heart that does not seek the best but seeks better, Xiaofei will bring you a more nuanced stay experience. Your satisfaction is the driving force for Xiaofei to move forward. Xiaofei is here waiting for you to go home.
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Travel with friends
2 review
Outstanding
Posted on Jan 21, 2024
The room was clean and tidy. The front desk lady was very nice. The location was very good. It was very convenient to the Convention and Exhibition Center, Radio and Television, Mango TV, and Window of the World. The concert was very enjoyable
Original TextTranslated by Google
Response from Property: Years are like songs, moods are like flowers, there is always a feeling that people can't forget. Thank you for choosing Xiaofei, I wish you all the best!
Anonymous User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Other
1 review
Outstanding
Posted on Jan 20, 2024
It's very good. I got off the train and arrived at the hotel at 7 o'clock in the morning, and I was able to arrange a room. The lady at the front desk is very nice. The room is also clean, and the good thing is that the bathroom is fully enclosed! There are no clear glass ones. It's quite close to Hunan Radio and Television. Credits that are convenient for checking in at Radio and Television Station~.
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a good time with you in the future journey!
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Travel with friends
1 review
Outstanding
Posted on Jan 14, 2024
The front desk service is very enthusiastic. The check-in reminder is very warm. The elevator requires a card, which is very safe. The room is clean and hygienic. It is very close to Window of the World and Radio and Television, and it is also close to the subway station. It feels very warm!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give Xiaofei a good review. I am so happy to see that my friends here recognize my product so much! Thank you for your thoughtful evaluation. I sincerely wish you a successful career and a happy family!
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Travel with friends
1 review
Outstanding
Posted on Jan 11, 2024
Went to Window of the World, this hotel is very close, parking is convenient. Go to the pedestrian street to take the subway, the subway entrance is a five-minute walk from the hotel.
Facilities: convenient parking, air conditioning effect is not bad
Hygiene: worth affirming
Environment: this price is reasonable, cost-effective
Service: Definitely comparable to five stars, warm and attitude, the front desk lady is very beautiful
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 11, 2024
I had a cup of coffee in the hotel lobby☕ and it felt pretty good! The lady boss is very nice!
Hygiene: The bathroom in the room is clean and the bedding is clean.
Environment: Very comfortable and quiet
Service: fast, friendly at the front desk
Facilities: The sofa bed is comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review, we will continue to provide you with a warm and comfortable environment
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 10, 2024
Facilities: convenient, good air conditioning
Hygiene: good
Environment: comfortable
Service: considerate, they sent me more water when I caught a cold, and also sent me hot water for foot bathing, which touched me. A big thumbs up👍
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition of our hotel. Your satisfaction is our greatest pursuit.
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Travel with friends
2 review
Outstanding
Posted on Jan 10, 2024
The hotel is very convenient
Facilities: Good, the lobby smells very good
Hygiene: Room hygiene is worthy of praise
Environment: Beautiful, the overall feeling of the restaurant downstairs is pretty good
Service: The front desk and the floor are very attentive. They provide glasses cleaning services during your stay, which is beyond my expectation.
Original TextTranslated by Google
Response from Property: Your appreciation is a great encouragement to our work, and we will continue to pay attention to details to ensure the satisfaction of every guest.
Guest User
Homely Twin Room With Good Lighting And View
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 3, 2024
The location is convenient and close to the radio and television. I happened to go to Window of the World so I booked here. The room feels very warm and clean. The weather was good when I checked in. The sun shone through the curtains onto the floor and table, making people feel very comfortable. I like it very much.
Original TextTranslated by Google
Response from Property: Some people watch the sea, some people are loved, and some people are waiting for your praise until now~Looking forward to your next stay. Satisfaction has only a starting point, but no end. ヾ(◍°∇°◍)ﾉﾞ
Guest User
Homely Double Bed Room With Good Lighting And View
Stayed in Dec 2023
Family
24 review
Very Good
Posted on Jan 3, 2024
It's a general business hotel with ordinary rooms, but the price is here and the room is in line with the price. It takes six or seven minutes to get to Window of the World by taxi. It takes seven or eight minutes to walk to breakfast around the hotel. There is a restaurant on the first floor of the hotel that serves chopped pepper fish head, which is expensive and tastes average. It is not recommended to go there.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. We are very sorry that you were not satisfied with your stay. The hotel rooms were renovated and reopened in 2015, with a simple and elegant decoration style. Regarding your comments on the restaurant price, we have also fed back to the management of the outsourcing company Yuxiangyan to see if we can give better discounts to the guests staying at the hotel. We sincerely look forward to your visit again, thank you!
Fengxingzheyz
Homely Double Bed Room With Good Lighting And View
Stayed in Mar 2024
Business travelers
31 review
Outstanding
Posted on Apr 8, 2024
Clean room, good service, convenient travel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of our hotel products. I feel honored to be your surprise. Your satisfaction is the greatest affirmation for us. Thank you very much for your evaluation of us, because your praise makes us full of motivation. We look forward to your visit again!