Allure Hotel

Allure Hotel Reviews

Allure Hotel

No.30 Honghuapo Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
Allure Hotel
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Allure Hotel Guest Reviews

4.7/5
Outstanding
1474 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1474)
Positive reviews(1437)
Reviews with photos/video(558)
Classy environment(234)
Friendly front desk staff(133)
Quiet & comfortable(131)
Many dining options(116)
Close to metro(70)
Tasty coffee(39)
Convenient public transportation(38)
Negative reviews(37)
Guest User
Queen Room With City View
Stayed in May 2024
Solo travelers
3 review
1.0/5
Posted on May 2, 2024
I travelled a lot, but this one is extremely disgusting and in a difficult area. I can not recommend to come here. The breakfast is an apple, warm milk glass and dry toast. The bathroom was the last time clean when it was under construction. The non-smoking room was smelling like smoke as hell. Very thin walls. Somebody puked on the path. Seems to be more like an hour based hotel…
6/7
Response from Property: Dear Valued Guest,We are deeply disheartened to hear that your stay with us fell so far below your expectations and ours. Your experience does not align with the standards we strive to maintain, and for that, we extend our sincerest apologies.It is distressing to learn about the condition of your room, particularly regarding cleanliness and the presence of a smoking odor in a non-smoking room. We understand how crucial it is for our guests to have a comfortable, fresh, and properly sanitized environment, and we clearly fell short in delivering that to you.Regarding the breakfast, we regret that it did not meet your expectations or provide the variety and quality we aim for. A nutritious and satisfactory breakfast is fundamental to starting the day right, and we acknowledge that we failed in this aspect of your stay.The mention of the property's surroundings and the state of the pathway is also of great concern. We are committed to ensuring our guests' safety and comfort both inside and around our premises and will take immediate steps to address any such issues.Your feedback serves as a stark reminder that we must do better, and we assure you that we are taking your review very seriously. Our management team is being notified immediately to initiate improvements across all mentioned areas, including a thorough review of our cleaning protocols, breakfast offerings, and overall guest experience.Once again, please accept our sincere apologies for your disappointing stay. We hope to have the opportunity in the future to restore your faith in our ability to provide a quality hospitality experience.Should you wish to discuss your stay further, please feel free to contact us directly.
Lilyherw
Deerland City-View Twin Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 15, 2024
Very good. The staff very friendly. Thank you.
Response from Property: Thank you for your kind words! We're delighted to hear that you had a very good experience and found our staff to be friendly. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know. Looking forward to welcoming you again soon!Warm regards
Lokender
Honeymoon Suite - 1-Room (1 Living Room)
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2023
It was a good spacious hotel for the price. Well equipped with daily needs, clean and located in a nice quiet area with pretty cafes and minimarts.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Guest User
Deerrest Courtyard Double Bed Room
Stayed in Dec 2023
Travel with friends
10 review
3.0/5
Posted on Dec 19, 2023
The hotel is about 200 meters away from Chigangling subway station. Walking is not too far but if you have a big suitcase with you it's not really convenient. The hotel is not bad, just ok. The staff can't speak English so don't expect much from them but they are freindly though.
Response from Property: Dear guests: I am glad that you had a wonderful holiday in the hotel, your comments are the best of our service and encouragement. Look forward to your visit again, we will continue to work hard to do better, and strive to give customers the most satisfactory service experience, we will do better to strive for your next Perfect Five Points! Good Day!
Guest User
Deerland City-View Twin Room
Stayed in Nov 2023
Family
11 review
3.2/5
Posted on Nov 22, 2023
Decent hotel for the price. Cleaning needs to be improved a lot. We found the hoover in the corridor and had to Hoover the room ourselves. Location is decent. Had a lot of cigarette smell in the corridors.
Response from Property: Dear guest, thank you for your stay. We are glad that you have had a pleasant holiday at the hotel. Regarding your feedback, we have received and forwarded it to the hotel management. In the future, we will strengthen the secondary hygiene inspection and strive to provide guests with a more comfortable and satisfactory check-in experience. We wish you a happy life and happy every day
stannazz
Queen Room With City View
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Lovely place. Very clean and easy to get around.
Response from Property: Dear guest, hello! Thank you for your 5 points of positive feedback! Beautiful time, Anlu Inn Courtyard Hotel meets you unexpectedly. Thank you for this fate, and we will cherish it even more. Looking forward to seeing you again next time! Wishing you smooth work and happy every day!
Igor1994
Queen Room With City View
Stayed in Sep 2023
Couples
14 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Nice 😊😊😊☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
Guest User
Queen Room With City View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel's location is very good. It takes about 20 minutes to drive to May Day, and parking is free. There are many parking spaces. It is also very convenient to take the subway. The subway station is nearby, and the location is really convenient for travel~ The cats and dogs in the hotel are so cute!
Original TextTranslated by Google
Response from Property: Seeing your good comments, Lulu is really happy and excited. We feel at ease if you live comfortably! I wish you a happy life and a good mood every day!
Guest User
Queen Room With City View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
First of all, the service attitude is really good. The lady who checked me in at the front desk was very enthusiastic! She recommended a delicious Hunan restaurant to me. Secondly, the room was also good, clean and tidy, with complete facilities and movable hangers, which was very convenient. I recommend staying here!
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Jieliliu
Deerland City-View Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is very close to the subway station, which makes it very convenient for traveling. The rooms are clean and comfortable, and there are many delicious foods around!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It is a beautiful time. Anluzhan Courtyard Hotel meets you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! I wish you: good work and happiness every day!
Jessieyeon
Queen Room With City View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
I came to Changsha for a holiday and chose this hotel after careful consideration. I was not disappointed. The stay experience was very good. Miss Dandan at the front desk was warm and considerate, with a strong sense of service. She recommended a delicious Hunan restaurant to me and told me how to take the bus. Highly recommended!
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Response from Property: I heard that people who like to give compliments are very good-looking and lucky. Xiaolu is very grateful for your five-star praise. Thank you for your kindness and for meeting me. I look forward to your next visit!
Guest User
Deerland City-View Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Traveling with my girlfriend, I called to ask whether it was a stand-alone building and whether it had elevator control before booking the hotel. After all, safety is the top priority for girls when traveling. This hotel perfectly met our expectations. Not only is it a stand-alone building with a courtyard, but you need to swipe your room card to enter the elevator. It feels safe and comfortable to live here. The room is large and the layout is very warm. You can see that good materials and careful design are used.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It is a beautiful time. Anluzhan Courtyard Hotel meets you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! I wish you: good work and happiness every day!
Shiyubaibaia
Deerland City-View Twin Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Facilities: The hotel has complete facilities Hygiene: Clean and tidy, comfortable Service: Very good, free laundry, great
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Response from Property: Thank you for your good comments. It is Xiaolu's greatest satisfaction that you live comfortably and satisfactorily here. Everything Xiaolu's family does is to make you feel cared for and at home when you are away from home. If you like Xiaolu, please support it. Xiaolu will definitely bring you more surprises and touching moments. I look forward to meeting you next time.
Ni
Honeymoon Suite - 1-Room (1 Living Room)
Stayed in Sep 2024
Couples
5 review
4.8/5
Amazing
Posted on Oct 3, 2024
The hotel service is very good! I am very satisfied with my stay. There are also many delicious snacks nearby. The desserts in the dessert shop behind the hotel are also delicious! The atmosphere of fireworks is particularly warm and cozy~, and the bed and pillows in the room are also very comfortable haha, highly recommended!
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Response from Property: Dear guest: I am glad that you have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We sincerely look forward to your visit again. We will continue to work hard to do better and strive to give guests the most satisfactory service experience. We will definitely do better to strive for your perfect five points next time! Wish you: well!
Anonymous User
Queen Room With City View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Booked this hotel for a friend. He said the hotel is very good, the mattress is very comfortable, the room is clean and odorless, and there is freshly ground coffee for free! My friend had a great stay, so I have to give it five stars!
Original TextTranslated by Google
Response from Property: Seeing your good comments, Lulu is really happy and excited. We feel at ease if you live comfortably! I wish you a happy life and a good mood every day!