To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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Great swimming pool(28)
Luggage delivery service(18)
Negative reviews(60)
Ying
Triple Room
Stayed in Jul 2024
Travel with friends
11 review
3.2/5
Posted on Jul 30, 2024
The hotel seems to be quite old, but room is spacious. However, the air conditioning seems to be centralised as we were not able to lower the temperature to below 24.5. This made the room quite stuffy and hot, especially since it’s summer and the temperature outside is very high.
Response from Property: Dear guest, thank you very much for your review. The hotel has been open for more than ten years, and the facilities and equipment are indeed insufficient. We have a group of excellent engineering department masters who are constantly repairing and maintaining it, and the hotel has deployed a comprehensive update plan. Our hotel has a high cost performance ratio and is located in the center of Changsha. It is very convenient to go to the Guojin Center, Provincial Museum and other places, and the price is moderate. It is your first choice for business trips and travel. We look forward to your continued support and wish you a happy life and a happy family!
Guest User
Mini Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 11, 2023
very good and valable.
Chi Kwan sandy
Superior Panoramic Single Room
Stayed in Aug 2023
Couples
6 review
4.5/5
Great
Posted on Sep 6, 2023
location good. the deco is a bit old but worth of he its price.
Response from Property: Thank you for choosing our hotel, we will continue to renovate the hotel rooms! Looking forward to your next visit.I wish you a happy life and a good mood every day!
Palusiyangye
Connecting Suite - 2-Room (1 living room)
Stayed in Aug 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 12, 2023
服务:ok
环境:ok
设施:ok
Guest User
Superior Single Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 3, 2024
There is a subway near the hotel that goes directly to Changsha Huanghua Airport. It is also close to May Day Square, which makes travel very convenient. It was lunchtime when I arrived at the hotel and I was a little hungry. I smelled the aroma of roasted sweet potatoes in the hotel lobby, but I thought they needed to be purchased. I didn't expect them to be free. The service of Xiao Wang at the front desk was good and the check-in process was fast. The hotel rooms were clean and tidy, and the price/performance ratio was very high. It is a very good hotel.
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Response from Property: Dear guests, hello! Thank you for choosing Xiaoxiang Huatian Hotel. Every city has its own reasons for people to miss, and every season has its own unforgettable scenery. I hope Xiaoxiang Huatian will be a unique part of your memory. Thank you for your appreciation. We will continue to maintain our original intention and strive to make every guest feel at home. We look forward to your visit again. May your life be warm and happy, safe and happy~
Dongtiandedaolu
Superior Panoramic Single Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel service is very good. The housekeeper Xiaocheng is excellent, helpful, and enthusiastic. Thumbs up. The room is clean and tidy, and the rest is very good. The bed is very soft, and the sanitary napkins are separated into wet and dry types. The hotel is in a good location, close to May Day, with complete room facilities and equipment, and a free gym and swimming pool. It is recommended and is worthy of being a veteran five-star hotel!
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Response from Property: Dear: Hello! It is your comment that captured the beautiful moment of today. Thank you very much, dear! Your support for us is our little happiness. We will continue to maintain the quality of service so that every guest can have the same wonderful feeling~ I also wish you a warm life, gentle and shining days~
Gushe
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
This time I came to participate in the antique exchange meeting. The housekeeper Xiaofang had a good service attitude throughout the whole process. She was very proactive in solving problems and sent snacks and welcome fruits. Aunt Cheng also delivered things very quickly and served with a smile. Next time I come to Changsha, I will definitely give priority to Xiaoxiang Huatian [happy]
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Response from Property: I am really excited to see your simple yet profound praise, and you also recognize our service so much~ Our Xiaoxiang Huatian Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Xiaoxiang Huatian Hotel is a relatively old hotel, showing the unique charm of the hotel to guests with warm and considerate service. Your praise is the greatest support and encouragement for our hotel. We will serve every family member attentively and look forward to meeting you next time~
Guest User
Superior Single Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 15, 2024
I came to Changsha on a business trip and chose to stay at Xiaoxiang Huatian Hotel. It is a very good hotel. The housekeeper contacted me by phone in advance to understand the check-in requirements. The service was very considerate. During the check-in, the housekeeper Xiao 7 provided tea service, sent me small gifts and warm sweet potatoes, very enthusiastic, and sent me to the room. The service was very thoughtful. If you have any questions during the stay, you can find her. She can also think ahead of the guests and help me delay the check-out at 14:00 in the afternoon, so that I don’t have to be too nervous about the itinerary! This stay is very satisfactory as a whole. The room is comfortable, the room is clean and tidy, the bathroom is separated into dry and wet areas, the facilities are complete, there are free welcome fruits, and the hotel is in a good location, close to the subway station, and convenient for travel! I will choose here next time I go on a business trip!
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Response from Property: Thank you very much for taking the time to leave us a review. It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey. We hope to spend more happy time with you. We look forward to your coming again and giving us another opportunity to perform.
2038957807
Superior Single Room
Stayed in Oct 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Oct 16, 2024
This is a hotel I often stay in. I have added the housekeeper Xiao Tan's WeChat before. What surprised me this time was that the housekeeper Xiao Tan took the initiative to contact me after learning that I was staying in the hotel. When he learned that my room did not include breakfast, he took the initiative to send me snacks and fruits the next morning. The service was super considerate! Although the hotel is an old five-star hotel, the service is excellent and the location is also good. It is convenient to go everywhere and is close to the subway station. The room facilities are complete and clean. There are welcome fruits when you check in, there are robots in the lobby, free tea, and free luggage storage. It's really good. I recommend staying here!
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Response from Property: Dear guest, hello! Thank you very much for staying at Xiaoxiang Huatian Hotel and sharing your satisfactory stay experience. We are glad that our service has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is the honor of our hotel and what we have been pursuing. This will also become the driving force for us to continue to work hard and make progress. We keep any of your casual words in our hearts, and we miss what you think. We are looking forward to your visit to our hotel again~
Guest User
Mini Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 15, 2024
This stay was really very pleasant and satisfying. Before I checked in, Xiaoqi, the hotel's housekeeper, called me in advance and did her best to help me solve the problem. She was considerate of customers. After I checked in, Xiaoqi noticed me immediately and provided me with tea and sent me to the room. She was really hospitable! She greeted me immediately every time I came to the lobby. I was very impressed by her. Her sweet smile warmed my heart! The location of the hotel is OK, it is very convenient to go out, the transportation is good, the facilities are OK, and the hygiene is clean. I am very satisfied with my stay. It is warm and homely!
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Response from Property: Dear guests, thank you for your continuous and sincere comments. It is our duty to provide you with considerate and thoughtful service. We hope that every guest who comes to our store will be happy, stay at ease and travel smoothly. May this wonderful gathering lead to our meeting again. You are welcome to visit us again and I wish you good health and good work!
Guest User
Mini Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel has a comfortable environment, complete room facilities, clean and tidy, and a superior location. It is only one subway stop away from Wuyi Square. When I checked in, Zhang Zhang, the front desk receptionist, and Xiao Liu, the housekeeper, received me very warmly, which made me feel particularly warm. I have to say that the hot tea at the tea table tasted very good, and a fragrant roasted sweet potato was given as a gift when I checked out. I highly recommend this hotel!
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Response from Property: Dear little master, hello! Thank you for your five-star praise. Your recognition of us is like spring breeze, spring water, and sunshine, gently passing through our hearts. I dare to conclude that you are a person who is meticulous and loves life. You use your mobile phone to record the beauty in your eyes and share this beauty with everyone! If life is a poem, then you are the one who writes the poem.
Guest User
Mini Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
It is a well-established five-star hotel. The service is very good. There are also golden key and butler services. It feels very good. The beautiful lady at the front desk checked in quickly. The recommended snacks and food tasted great. The tour route was easy and comfortable. The room was clean and comfortable, the bedding was comfortable, and the shower was large and comfortable. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xiaoxiang Huatian Hotel and sharing your satisfactory stay experience. We are glad that our service has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is the honor of our hotel and what we have been pursuing. This will also become the driving force for us to continue to work hard and make progress. We keep any of your casual words in our hearts, and we miss what you think. We are looking forward to your visit to our hotel again~
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel service is very enthusiastic. When you check in, you can add the butler's WeChat. If you have any questions, you can contact our butler at any time. The front desk service is also good. After checking out, the butler Xiao Tan visited the hotel and asked about the hotel experience. The lady was very cute and enthusiastic, and she also sent me snacks thoughtfully. I drove here. The hotel has free parking. The hotel is located in the May Day business district, which is convenient for travel. The subway station can reach popular attractions. The facilities are relatively complete and can meet basic needs. It is clean and comfortable. It is a relatively pleasant stay experience!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xiaoxiang Huatian Hotel and sharing your satisfactory stay experience. We are glad that our service has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is the honor of our hotel and what we have been pursuing. This will also become the driving force for us to continue to work hard and make progress. We keep any of your casual words in our hearts, and we miss what you think. We are looking forward to your visit to our hotel again~
Tony36525
Superior Room (2 beds)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very good stay experience, hotel service is high-quality, warm service is impressive, Xiao Tan contacted by phone before check-in, and sent a travel guide, which was very helpful. After check-in, he responded to all requests and was efficient. The room was clean and tidy. The hotel is in a good location, very good ~ complete facilities, recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your continuous and sincere comments. It is our duty to provide you with considerate and thoughtful service. We hope that every guest who comes to our store will be happy, stay at ease and travel smoothly. May this wonderful gathering lead to our meeting again. You are welcome to visit us again and I wish you good health and good work!
Javanworld
Superior Single Room
Stayed in Oct 2024
Family
52 review
3.2/5
Posted on Oct 6, 2024
The hotel is quite big, the facilities are quite complete, the location is good, there is a rice noodle street behind it. It is 15-20 minutes walk from Wuyi Square, and it takes 3-4km by taxi. Overall, it is recommended to stay. The view at night is also quite good. The light in the bathroom needs to be repaired and it keeps flickering.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We apologize for the problems you encountered during your stay. We never want our guests to have a bad experience, and I will make sure to thoroughly investigate the issues you mentioned. If it is convenient, I would like to learn more about your stay so that we can improve the hotel's facilities and services. Thank you for staying in our hotel and we hope to continue to serve you next time.