Changsha Huatian Hotel

Changsha Huatian Hotel Reviews

Changsha Huatian Hotel

No.300 Jiefang East Road, Furong District, Changsha, Hunan, 410001, ChinaView Hotel Details
Changsha Huatian Hotel
Changsha Huatian HotelChangsha Huatian HotelChangsha Huatian Hotel
Check available rooms for your travel dates
We Price Match
1 night

Changsha Huatian Hotel Guest Reviews

4.6/5
Very Good
3839 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(3839)
Positive reviews(3722)
Reviews with photos/video(1226)
Easy to get around(403)
Delicious breakfast(395)
Friendly front desk staff(307)
Many amenities(133)
Luxurious(94)
Close to metro(92)
Negative reviews(117)
Phil D Jones
Superior Single Room (Building b)
Stayed in Apr 2023
Solo travelers
5 review
4.5/5
Great
Posted on Apr 2, 2023
A very historic hotel that even has its own museum! It is an institution in Changsha's history. Sadly it is not aging well with many facilities no longer available such as the swimming pool. If you want a bath book a room in the B building. Don't eat here the food is poor. But do stay here to be part of history.
Response from Property: Dear guest, thank you for your comments, and thank you for your valuable advice. As the first five-star hotel in Hunan Province, the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and maintenance of facilities and equipment, and we will have better services to make up for the lack of hotel hardware. I'm sorry, the swimming pool is in the process of being upgraded during your stay. We have sent your feedback to the Food and Beverage Director and the Housing Director of the hotel. We hope to bring you a new experience next time. Thank you again for your feedback and we all hope to see you again.
Guest User
Deluxe Single Room (Villa A)
Stayed in Sep 2023
Solo travelers
15 review
3.5/5
Posted on Sep 10, 2023
Overnight stay for transit to another city. Front desk staff was friendly. Location of hotel near the train station but a short walk to nearest subway station. Moderate amenities around the area (perhaps because I’ve not explored enough). Room is clean and of decent size. Fittings a little dated. Recommended for short stay.
Response from Property: Dear guest, hello! Thank you for your comments, and thank you for giving us valuable suggestions. Your suggestions will be actively improved. The hotel VIP building has a new upgraded AI intelligent room, a room type that guests like, brush the face to take the ladder, brush the face to open the door, and hope to bring you a new experience. Looking forward to your next visit!
Liang
Deluxe Double Room (Building a)
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 31, 2023
The cleaning staff on 21st floor 陈小妹 Chen Xiaomei is very friendly and helpful. We enjoyed our stay very much!
Response from Property: 【 Intelligent AI】【 Butler Service 】 Dear guests, thank you for choosing Huatian Hotel. I am very glad to see that you are very satisfied with your stay. We treat every guest with sincere heart and the most enthusiastic service. Your praise and recognition of the hotel service staff have been shared with all colleagues in the hotel. I believe that with your encouragement, we will work hard to bring a perfect stay experience to every guest. At the same time, we are also happy to recommend to you the hotel's newly upgraded intelligent AI luxury room, which is very convenient to enter the door by the elevator, and has smart mattresses in the room. I hope this trip can bring you a comfortable and pleasant experience, we are always looking forward to the next perfect encounter with you!
MAHMOUD KROUMA
Deluxe Single Room (Villa A)
Stayed in Jul 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Jul 17, 2023
It was great pleasure to book in this hotel in Changsha and it was great pleasure to meet manager xiao He , was kind with great services and thanks for there hotel gift .
Response from Property: Dear guest: Hello! Thanks for your 5 out of 5 review! Each city will always have a reason to miss, each season has our difficult scenery, each hotel has their sweet and warm memories, the summer holiday is coming, my restaurant began to open all day dinner on July 8, enjoy 10 to send 2, spend a little time together delicious time. I hope Hunan Huatian will be the most warm and unique one in your memories!
Wong Chee Wai
Superior Single Room (Building b)
Stayed in Aug 2023
Other
7 review
3.2/5
Posted on Aug 10, 2023
Overall satisfactory
Response from Property: 【 Baggage Steward 】【 Intelligent AI】 Dear guest, Hello! Carefully read your evaluation, let us feel very happy, from your words between the feeling that you must be warm and delicate person, can get your 5 points of praise we are deeply honored. Happy to tell you that our baggage manager is online, you travel, we will provide a special person to send your luggage to the high-speed rail or the airport in advance and can check the baggage dynamics in real time, so that your travel easier! Stay in our hotel VIP building new upgraded AI smart room, brush face check-in, butler service. Sincerely looking forward to your stay again!
Guest User
Deluxe Single Room (Villa A)
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Aug 23, 2023
卫生:OK 环境:OK 服务:OK
Guest User
Deluxe Double Room (Building a)
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Great service!
Response from Property: Distinguished guest, Thank you for your affirmation,Hunan Huatian Hotel is the first luxury five-star hotel and the first hotel joined in “Union International Les Clefs D or” and“China Famous Hotels Corporation (CFHC)” in Hunan. It is also the first hotel in Hunan honored “Five-Star Diamond Award” that is the highest prize in global service domain and “the Representative of Advanced Enterprises in Tourism System in China”. Hunan Huatian Hotel has won the Golden Star Award that is the highest prize of Chinese hotel industry in 2009,2011,2015 consecutively. Changsha is a beautiful city,we all hope to see you again.
Guest User
Superior Single Room (Building b)
Stayed in Aug 2024
Family
9 review
4.8/5
Amazing
Posted on Aug 6, 2024
Although there was a small episode after check-in, fortunately the duty manager Xiao Li solved it smoothly👍Objectively speaking, the hotel location is very convenient for taking a taxi to the airport and attractions. The decoration facilities are a bit old but the hygiene is OK. The swimming pool is clean, and the lifeguards are serious and responsible throughout the whole process👏After all, the old five-star hotel can still be trusted
Original TextTranslated by Google
Guest User
Standard Suite (Building b)
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very good service, the hotel suite is also very large, I really recommend it. Huatian is worth recommending. I added accommodation in the next few days. The location is also very good and very convenient
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Guest User
Deluxe Single Room (Villa A)
Stayed in Jul 2024
Family
17 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The overall accommodation experience of Huatian Hotel is positive, especially its service attitude and environmental atmosphere left a deep impression. The cleanliness and comfort of the room are quite good, which can meet the basic accommodation needs. However, the facilities may need to be updated, especially some old facilities may affect the guest experience. If the hotel can properly upgrade the facilities while maintaining the quality of service, I believe it will become the first choice for more travelers. It is recommended that the hotel consider introducing more modern facilities to enhance the overall accommodation experience. In terms of recommendation, I would give it 8 points, and look forward to seeing the improved Huatian Hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Justin
Deluxe Single Room (Villa A)
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 24, 2024
A hotel that is highly recommended. Every time I go on a business trip, I will come to this hotel if I don't stay at the company's agreement hotel! The hotel has a good location, a spacious lobby, clean and hygienic, free parking by scanning the code, and convenient parking. The environment is elegant and cost-effective. The hotel makes people feel at home from the door to the housekeeper, especially the housekeeper Xiao Guo has a very good attitude and helps guests deal with various problems in a timely manner. The dining utensils are clean, and it has been a five-star hotel for many years. I look forward to coming back for the next business trip.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Anonymous User
Deluxe Double Room (Building a)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 14, 2024
My favorite hotel to stay in Changsha, warm and comfortable. The room is clean and hygienic, with complete facilities and windows. Every corner of the hotel is a landscape. The breakfast is rich and the plates are clean. The housekeeper Xiao Guo provides thoughtful and meticulous service. The water in the swimming pool is clear and I like the treadmill in the gym. Good location, recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Guest User
Deluxe Double Room (Building a)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel is clean, spacious and bright, convenient for travel, affordable, and free parking. The room has good lighting, cleanliness, and is next to a school, but quiet enough. For someone like me who has high requirements for sleep quality, it feels good. The housekeeper Xiao Tang's service is excellent, enthusiastic, efficient, and basically responsive. The breakfast is rich and the children are very happy. There is also a swimming pool with clean water and peace of mind. I will come to Changsha again next time and come to Huatian again.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Oscar Vicente
Deluxe Single Room (Building b)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent service, full of details for a very special situation. Thank you very much.
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback! Our hotel has always been committed to providing high-quality service and environment. We attach great importance to the feedback and evaluation of our guests, and will do our best to meet your needs and expectations. In terms of travel convenience, our hotel is located in the city center, and the transportation is very convenient. There are many business districts and attractions around, which can meet the various travel needs of guests. Thank you again for your feedback. We will continue to work hard to provide the best service and experience, so that guests can leave good memories!
Benpaozailushangxunmeng
Deluxe Single Room (Villa A)
Stayed in Jul 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The 36-year-old five-star hotel has a large building area, beautiful lobby chandeliers, complete facilities, clean and hygienic, good staff attitude, hotel housekeeper Xiao Guo works seriously, and a full range of food and beverage. The swimming pool is clear and the hotel is in a good location, which is convenient for going out. Looking forward to coming again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! Our hotel has always been committed to providing high-quality services and environment. We attach great importance to guests' feedback and evaluations and will do our best to meet your needs and expectations. Regarding travel convenience, our hotel is located in the city center, with very convenient transportation. There are many commercial areas and attractions around, which can meet the various travel needs of guests. Thank you again for your review, we will continue to work hard to provide the best service and experience, so that guests can leave good memories!