Kang Nian Shi Jia Hotel

Kang Nian Shi Jia Hotel Reviews

Kang Nian Shi Jia Hotel

No.299 Renmin East Road, Furong District, Changsha, Hunan, 410001, ChinaView Hotel Details
Kang Nian Shi Jia Hotel
Kang Nian Shi Jia HotelKang Nian Shi Jia HotelKang Nian Shi Jia Hotel
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Kang Nian Shi Jia Hotel Guest Reviews

4.7/5
Outstanding
785 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(785)
Positive reviews(764)
Reviews with photos/video(115)
Convenient location(152)
Close to metro(138)
Easy to get around(120)
Delicious breakfast(62)
Friendly front desk staff(32)
Average sound insulation(29)
Stayed multiple times(13)
Has rooms for families(6)
Negative reviews(21)
Guest User
Deluxe Family Room
Stayed in 2024年7月
Friends
5 review
5.0/5
Outstanding
Posted on 2024年7月9日
The triple room is especially suitable for traveling with friends. The room is relatively large and the facilities are reasonable. Breakfast is quite satisfactory, a bowl of noodles early in the morning is really good. Next to the hotel is Metro Line 2, which is very convenient for travel. The only dissatisfaction is that Ctrip's privilege of early check-in was not realized. There was no room available at 3 o'clock!
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Family Friendly Duplex Room
Stayed in 2024年7月
Family
23 review
1.0/5
Posted on 2024年7月4日
Worst stay experience ever! The air conditioner stopped in the middle of the night. It was so hot in the summer! Hygiene is also poor! Booked a family room and a breakfast. First time I heard about it! I bought dessert fruits for my children, but I forgot to take them when I packed them up to go. The hotel didn’t even call to inform!
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Response from Property: Dear guests: We sincerely apologize for not providing you with a comfortable stay this time. The air conditioning unit reached the minimum temperature limit and automatically shut down, thus affecting the hotel's air conditioning effect. It has now returned to normal. The hotel attaches great importance to this incident and has lowered the minimum temperature of the air conditioner to prevent such an incident from happening again. Since you booked a price package that did not include breakfast, and you used Ctrip points to redeem a breakfast, the situation of single breakfast occurred. You reported that the dessert fruit was lost because the room lady did not see it clearly. You can contact the hotel and the hotel will compensate you. Please contact us in time. We are extremely sorry. Once again, we deeply apologize for the inconvenience caused to you. I wish you success in your work and good health!
Guest User
Deluxe Twin Room
Stayed in 2024年6月
Friends
39 review
4.8/5
Amazing
Posted on 2024年6月15日
Facilities: In line with the expectations of a four-star hotel, the facilities are complete, not old, and have intelligent control systems. The bathroom is spacious and the water volume and temperature are good. The curtains block out the light well and there is a slight light leakage around. The air conditioner couldn't cool down for no reason one night. It wasn't too hot in early June but it became very troublesome in the summer. I hope the hotel can find the reason and improve it. The room was given a smart TV box after request. It is said that not all rooms can cast screens. Finally, there is a suggestion. There is only a remote control for the TV in the room. The TV box cannot be controlled normally, especially the volume after projection. Each room can be equipped with a remote control for controlling the TV box for the convenience of guests. Hygiene: The hygiene condition is good and cleaning is done in a timely manner. Environment: The transfer station for Line 2 and Line 6 is just outside Exit A of Renmin East Road. There are two-way escalators. It takes 10 minutes to reach Changsha South Station, 35 minutes to Huanghua Airport, and 15 minutes to Wuyi Square. The nearby roads are spacious and there are no traffic jams, so it is very convenient to take the subway and take a taxi. The hotel is not located in the old city and is surrounded by residential areas, but restaurants, banks and other facilities are readily available. 5 minutes walk to Yangfan Night Market. I was given a room on the 13th floor facing the road. But it was very quiet and you could barely hear the road. The rooms at the front and back should be empty, and there should be no other residents’ activities that would affect sleep. It is very suitable for travelers who frequently go shopping and see scenic spots, and do not want to sit in a car for too long or live in a noisy accommodation. Service: Good attitude, responsive to requests for specific rooms, room cards, etc. Take the initiative to give mineral water. One time, the waiter didn't look at the door, "Do Not Disturb", and knocked on the door to clean it. After reminding us, he could wait until we went out and clean it again. I hope he can do better in the future and not disturb our rest.
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Response from Property: Dear guest, thank you very much for your review. It is our greatest honor to receive your long text evaluation. It also gives us great motivation to continue to improve and innovate in our future services. In response to your feedback on the air-conditioning issues, We have notified the engineering department to conduct an investigation. During the summer, we will turn on the air conditioners in the rooms in advance to look forward to your visit again. We will also strengthen training and guidance for our room service. Thank you again for your words. We are really touched. If you can, Please be sure to contact us and send you a copy of our Changsha local specialties to express your gratitude and look forward to your visit again!
Lak
Superior Queen Room
Stayed in 2024年6月
Family
5 review
5.0/5
Outstanding
Posted on 2024年6月8日
I took my parents to travel to Changsha. I wanted to find a hotel that was not far from the main attractions and high-speed rail stations, had elevators, was "very close" to the subway station, and was larger and well-managed. Conian Sega just met these requirements. need. When we walked out of Exit 1 of Renmin East Station, we were right next to the hotel's main entrance. It was so close that even if it rained, we didn't even bother to open our umbrellas. This location is about half an hour away from Wuyi Square, Orange Island, and Yuelu Mountain, which is very convenient. The hotel front desk staff are polite and patient. The rooms have been renovated in recent years so they are clean and new. Slippers, toothbrushes and coffee bags are all provided. The room window faces the Renmin East Road level crossing with no other buildings blocking it, so the lighting is good. Breakfast is a buffet style. There are many styles of Chinese dishes and freshly cooked noodles. The breakfast dishes are different in the two mornings. Both parents are satisfied. On the second night of our stay, we went directly to the hotel's Chinese restaurant for dinner. The store owner recommended several civilian dishes that were delicious, because they specially adjusted them to a non-spicy cooking method for us. This restaurant is definitely a hidden treasure of the hotel.
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Response from Property: Dear guests: Thank you for your affirmation of us. In order to provide you with a more detailed and thoughtful service experience, we have newly launched an in-room QR code scanning system service. Many daily necessities, consumer goods and hotel dining orders can be scanned through your mobile phone. Submit it and it will be delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
QueenaJ
Business Twin Room
Stayed in 2024年5月
Friends
4 review
5.0/5
Outstanding
Posted on 2024年5月13日
This trip took a week and I booked 4 hotels in total. I think this hotel has the best service. The front desk guy handled the problem very well and promptly. And the hotel is very conveniently located. I will stay here again next time.
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Response from Property: Dear friend: Hello! Thank you for choosing Kangnian Sega Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. If you encounter any problems during your stay, you can contact our 24-hour front desk for service and help. We will do our best to help you. Thank you again for your recognition of Kangnian's service and look forward to your and your family's stay again!
Guest User
Superior Queen Room
Stayed in 2024年5月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年5月14日
The service is good, the front desk is very enthusiastic, I will stay here next time, I like it
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Response from Property: Dear guests, thank you very much for your comments on our hotel. The hotel adheres to the customer-centric service concept and strives to provide customers with the ultimate stay experience. As long as you need it, we will try our best to solve it for you. We sincerely invite you to come and experience it next time!
Fenxiangle
Duplex Family Room
Stayed in 2024年5月
Family
21 review
5.0/5
Outstanding
Posted on 2024年5月5日
This time I booked a loft family room, which has two floors, with TVs on both floors, a good mezzanine partition, and enough space. And the breakfast is for three people, which is very good. The breakfast is very rich, with spicy and non-spicy options, and some dishes are different every day. The hotel is right outside the subway line 2, which is very convenient to go anywhere.
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Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Superior Queen Room
Stayed in 2024年5月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年5月10日
The front desk service is very good, the breakfast is delicious, and there is a subway in front
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Response from Property: Dear friends: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Shengtianbanziyihao
Superior Queen Room
Stayed in 2024年4月
Family
12 review
3.6/5
Posted on 2024年5月6日
1: Convenient location, 50 meters from the exit of Renmin East Road subway station, near Yangfan Night Market, a street for eating and shopping, 2: There is a problem with the room, that is, the faucet of the sink is too close to the edge, and the water splashes out when washing your face, the countertop and the floor are wet, and it is easy to slip in the bathroom. This problem is very serious, 3: The breakfast is rich, especially the rice noodles, which are super delicious, 4: The waiters are enthusiastic,
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Response from Property: Thank you for staying at Conifer Sega Hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to come again!
jingjingyatou
Superior Queen Room
Stayed in 2024年4月
Business travelers
2 review
2.5/5
Posted on 2024年4月22日
First of all, the location is very good, just outside the subway station. Transportation and dining are very convenient. Secondly, the facilities are old and the hygiene is very poor. There is a smell of cigarettes as soon as you enter the room. The room is not ventilated. There are two cigarette boxes and cigarette ashes at the bedside. The breakfast is okay. Overall, the experience is average.
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Response from Property: Dear guest: Hello! Thank you for your valuable suggestions. The hotel has gradually changed the management team and stipulated that we will check the rooms, clean the rooms and change the sheets before guests check in. Each step has a standardized service process. Please feel free to check in in the future. Thank you for your tolerance and understanding. We will continue to provide good service and rooms. I believe that you will get a better stay experience next time you stay. The hotel looks forward to your visit again and wish you a happy life!
Xiaoxiao0307151
Deluxe Family Room
Stayed in 2024年4月
Family
3 review
5.0/5
Outstanding
Posted on 2024年4月13日
A hearty breakfast. A spacious and bright room. The bedroom has a 4-meter high ceiling. There is no sense of oppression. Electric curtains. The marked 45-square-meter single room is really a solid indoor area. The front desk and floor service staff are very enthusiastic!
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Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched the Ctrip QR code scanning system service. Many daily necessities, consumer goods and hotel meal orders can be delivered to your room in the fastest time by scanning the QR code of the room with your mobile phone. You can feel comfortable and convenient at home even when traveling. Satisfaction has only a starting point, but no end. We look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Superior Queen Room
Stayed in 2024年4月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年4月6日
During the Qingming Festival, I traveled to Changsha and chose a hotel for a few days. Finally, I chose Kangnian Sega. The room was clean and comfortable, the staff had a good service attitude, and there was a subway station downstairs, which was very convenient👍👍
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Response from Property: Dear guests, thank you very much for your comments on our hotel. As a "hotel built on the subway", it is very convenient to go anywhere on Line 2 and Line 6. We respect every customer and strive to bring every customer a perfect stay experience. We sincerely invite you to come and experience it next time!
Gudong
Superior Queen Room
Stayed in 2024年3月
Business travelers
12 review
4.0/5
Very Good
Posted on 2024年3月29日
The hotel is very close to the subway, just out of Exit 1. Not far away is Wanjiali Shopping Mall, and there are many eating streets around, all of which are local specialties and typical Hunan cuisine.
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Response from Property: Dear guest, thank you very much for your review of our hotel. The hotel is located at Exit 1 of Renmin East Road Subway Station. Line 2 and Line 6 can directly reach tourist attractions or high-speed rail stations and airports. Behind the hotel is Changsha's largest online night market, Yangfan Night Market, and the world's largest single-building shopping mall, Wanjiali Plaza, where you can eat, drink and have fun! We sincerely invite you to come and experience it next time!
Guest User
Deluxe Single Room
Stayed in 2024年3月
Business travelers
15 review
5.0/5
Outstanding
Posted on 2024年3月17日
The transportation is very convenient. You can take the subway directly after getting off the high-speed rail station. You will arrive at the hotel gate after a few stops. The front desk service is very enthusiastic. The room is clean. There is a laundry room with drying. It is more suitable for business travel
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Response from Property: Dear guests, thank you very much for your comments on our hotel. The hotel is located at the transfer station of Metro Line 2 and Line 6, which is very convenient to every tourist attraction. It provides a self-service gym and laundry room to meet the needs of business trips and family travel. We sincerely invite you to come and experience it next time!
Guest User
Superior Queen Room
Stayed in 2024年4月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2024年4月16日
Very good! Clean and tidy, convenient transportation, and excellent service
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Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It was a beautiful time, Xiaojia met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!