Changsha Qintian·Yue Hotel Reviews

Response from Property: Dear guest, thank you for your review.We will pay special attention to your feedback and the relevant departments will immediately rectify the situation. We hope to receive your forgiveness and welcome you to come again next time!

Response from Property: What a pity! Since you stayed in Yayue Room from 2023 to April, I apologize for the hand sanitizer issue! Our service-oriented hotel can also be seen from the accumulated good reviews. The front desk is also a key training target, and there is also hand sanitizer in stock. I am sorry that it was not delivered to your room! After the new renovation, soap was replaced with laundry detergent. Thank you very much for your feedback. We will reorganize the process and find ways to meet the individual needs of soap. The building next to it is much better now. Be grateful and remember this kind of loud feedback, the alarm is ringing in our ears! Thank you Qintian and you are always welcome!

Response from Property: The weather in Changsha is very sunny today, but we feel that the sky is thundering suddenly! A new hotel with a score of 4.9 on the 18th, a newly decorated hotel with more than ten years old members, a hotel with a good reputation among suppliers, and a hotel that values ​​customers so much! It actually left us speechless! Surprised and speechless indeed! For our omissions, I sincerely apologize, sorry! We will organize a meeting immediately, take responsibility for those who should be held accountable, and improve what should be improved! To get back the heavy trust of the guests! Qintian is grateful to you, and looks forward to giving us a chance, welcome to experience!