Serenity Inn Reviews
Serenity Inn
Building D, Chaozong Royal Garden, No.6 Yingpan Road, Kaifu District, Changsha, Hunan, ChinaView Hotel Details
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Serenity Inn Guest Reviews
4.8/5
Excellent
4342 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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Friendly front desk staff(490)
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Easy to get around(331)
Well decorated(138)
Well designed(126)
Close to metro(97)
Fantastic river view(88)
Delicious breakfast(88)
Negative reviews(84)
YongFeng
Pin Qian River-View Twin Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 24, 2024
When staying, the staff was very friendly, especially Manager Gu who helped me and my daughter receive deliveries and follow up with the company. The scenery was beautiful and the location was very convenient; the stay was definitely worth while.
Response from Property: Dear family: Hello! "Happy Changsha, Charming Star City Welcomes You", feel the charm of the city of mountains, rivers and islands, and the charm of fireworks Changsha up close. Thank you for staying at the Shuxiangmendizhipin Hotel, thank you for your affirmation of our hotel, and thank you for your recognition of Manager Gu's service. Family satisfaction is our greatest motivation, and all the staff of "Pin" are looking forward to your return home.The hotel is one subway stop away from the Orange Island Scenic Area. In the quietness of the hustle and bustle, you can look at the thousand-year-old ancient academy - Yuelu Academy on the other side of the river and calm your thoughts; for Hunan snacks, you can go to Super Wenheyou, Pozi Street, and Huoguangdian, which are closest to the hotel, and the Internet-famous milk tea - Cha Yan Yue Se is just around the corner. You can walk to Taiping Street and Shouxing Street, which are about 15 minutes away, to stroll through the alleys of the thousand-year-old anc
Louise
Pin Jing Double Bed Room
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 26, 2024
Nice view and good location.
Robots for room service.
Response from Property: 親愛的家人：您好！“快樂長沙、韻味星城歡迎您”，近距離感受山水洲城的魅力，煙火長沙的韻味，感謝您入住長沙品酒店，非常感謝您如此的讚美也期待您的下次入住，“品”全體員工期待您的再次回家。酒店距離橘子洲頭景區一站地鐵路程，在鬧中取靜中讓您能遙望江對岸的千年古書院--嶽麓書院，靜靜思緒；品湖湘小吃可以去離酒店最近的超級文和友、坡子街、火宮殿，而網紅奶茶--茶顏悦色近在咫尺，逛千年古城小巷可以步行15分鐘左右的太平街、壽星街；娛樂之都的長沙當然要去離酒店較近的解放路酒吧一條街，讓您體驗娛樂至上；購物天堂可以去步行3分鐘的萬達廣場、海信廣場；為了讓家人有更舒適的居住體驗，酒店配備了高端床墊品牌“慕思”床墊，床品使用的是全棉產品（2023年5月1日全部換新）、白鵝絨枕芯和被芯，絕對可以給一個舒適的睡眠環境，而在一樓書房左側的自助洗衣房可解放您旅途中的雙手，讓您旅途更加放鬆。二樓的健身房讓您時刻保持運動，充滿活力，而在房間內配備的洗衣液和一次性馬桶坐墊等更方便家人入住，希望我們能在您的旅途中帶給您更多的方便；“品”無論多晚，都會給您留一盞燈，等候您的回家。
Anonymous User
Guestroom (singe Bed)
Stayed in Mar 2024
Solo travelers
33 review
Outstanding
Posted on Mar 27, 2024
Great value for money in central location / would stay here again
Response from Property: Dear Family: Hello! "Happy Changsha, charming star city welcomes you", feel the charm of Shanshuizhou City and the charm of fireworks Changsha up close. Thank you for staying at Shuxiangmendi Pin Hotel, thank you for your affirmation and encouragement of the hotel, all the staff of "pin" look forward to you of going home again. The hotel is one subway stop away from Juzizhoutou Scenic Area. Being quiet in the bustle allows you to look at Yuelu Academy, a thousand-year-old academy on the other side of the river, and quiet your thoughts. For Huxiang snacks, you can go to Super Wenheyou, which is closest to the hotel. , Pozi Street, Fire Palace, and Internet celebrity milk tea - Tea Beauty are close at hand. You can walk to Taiping Street and Shouxing Street in about 15 minutes to stroll through the alleys of the thousand-year-old city; of course, Changsha, the entertainment capital, is farther away from the hotel. The nearby Jiefang Road bar street allows you to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are a 3-minute walk; in order to give your family a more comfortable living experience, the hotel is equipped with a high-end mattress brand "Mousse" bed The mattresses and bedding are made of pure cotton products (all will be replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and there is a self-service laundry room to the left of the study on the first floor. It can free your hands during the journey and make you more relaxed during the journey. The gym on the second floor allows you to stay active and energetic at all times, and the laundry detergent and disposable toilet seats in the room are more convenient for your family to stay. We hope that we can bring you more convenience during your trip; "Pin "No matter how late it is, I will leave a light for you, waiting for you to come home.
Sha~
Guestroom (single Bed)
Stayed in Jan 2023
Solo travelers
5 review
Outstanding
Posted on Mar 7, 2023
The hotel was good and the vibe of the hotel was nice. It’s clean and its near to mall!
Response from Property: 親愛的家人：您好！歡迎您來到大美長沙，湘江河畔的品，歡迎您入住書香門第之品酒店，謝謝外國友人的肯定與支持，期待您的再次入住。酒店距離橘子洲頭景區一站地鐵路程，在鬧中取靜中讓您能遙望江對岸的千年古書院--嶽麓書院，靜靜思緒；品湖湘小吃可以去離酒店最近的超級文和友、坡子街、火宮殿，而網紅奶茶--茶顏悦色近在咫尺，逛千年古城小巷可以步行15分鐘左右的太平街、壽星街；娛樂之都的長沙當然要去離酒店較近的解放路酒吧一條街，讓您體驗娛樂至上；購物天堂可以去步行3分鐘的萬達廣場、海信廣場；為了讓家人有更舒適的居住體驗，酒店配備了高端床墊品牌“慕思”床墊，床品使用的是全棉產品、白鵝絨枕芯和被芯，絕對可以給一個舒適的睡眠環境，而在一樓書房左側的自助洗衣房可解放您旅途中的雙手，讓您旅途更加放鬆。二樓的健身房讓您時刻保持運動，充滿活力，而在房間內配備的洗衣液和一次性馬桶坐墊等更方便家人入住，希望我們能在您的旅途中帶給您更多的方便；“品”無論多晚，都會給您留一盞燈，等候您的回家。
A.
Pin Qian River-View Twin Room
Stayed in May 2024
Couples
2 review
Posted on May 11, 2024
Not worth the price.
Response from Property: Dear Family: Hello! "Happy Changsha, Charming Star City welcomes you", feel the charm of Shanshuizhou City up close and the charm of fireworks Changsha. Thank you for staying at Shuxiangmendi Zipin Hotel. I'm sorry for not bringing you a better stay experience. "Pin" All the staff look forward to welcoming you back home again. The hotel is one subway stop away from Juzizhoutou Scenic Area. Being quiet in the bustle allows you to look at Yuelu Academy, a thousand-year-old academy on the other side of the river, and quiet your thoughts. For Huxiang snacks, you can go to Super Wenheyou, which is closest to the hotel. , Pozi Street, Fire Palace, and Internet celebrity milk tea - Tea Beauty are close at hand. Taiping Street and Shouxing Street can be walked for about 15 minutes to stroll through the alleys of the thousand-year-old city; of course, Changsha, the entertainment capital, is farther away from the hotel. The nearby Jiefang Road bar street allows you to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are a 3-minute walk; in order to give your family a more comfortable living experience, the hotel is equipped with a high-end mattress brand "Mousse" bed The mattresses and bedding are made of pure cotton products (all will be replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and there is a self-service laundry room to the left of the study on the first floor. It can free your hands during the journey and make you more relaxed during the journey. The gym on the second floor allows you to stay active and energetic at all times, and the laundry detergent and disposable toilet seats in the room are more convenient for your family to stay. We hope that we can bring you more convenience during your trip; "Pin "No matter how late it is, I will leave a light for you, waiting for you to come home.
Ronaldo Netherlands
Guestroom (single Bed)
Stayed in Jul 2022
Family
4 review
Outstanding
Posted on Jul 24, 2022
The hotel is located in the center and all is in walking distance. IFS the famous shopping mall and all kind from restaurants close by, the food is spicy but very delicious, I am every weekend in Changsha since we live in Loudi, we love Changsha
6/7
Response from Property: Thank you for your support to our hotel, thank you very much for coming to Changsha and like the city, looking forward to your return. Changsha Pin Hotel
Guest User
Pin Jing Double Bed Room
Stayed in Mar 2024
Business travelers
6 review
Outstanding
Posted on Mar 26, 2024
very wonderful
Response from Property: 親愛的家人：您好！“快樂長沙、韻味星城歡迎您”，近距離感受山水洲城的魅力，煙火長沙的韻味，感謝您入住書香門第之品酒店，非常感謝您對酒店的誇讚，“品”全體員工期待您的再次回家。酒店距離橘子洲頭景區一站地鐵路程，在鬧中取靜中讓您能遙望江對岸的千年古書院--嶽麓書院，靜靜思緒；品湖湘小吃可以去離酒店最近的超級文和友、坡子街、火宮殿，而網紅奶茶--茶顏悦色近在咫尺，逛千年古城小巷可以步行15分鐘左右的太平街、壽星街；娛樂之都的長沙當然要去離酒店較近的解放路酒吧一條街，讓您體驗娛樂至上；購物天堂可以去步行3分鐘的萬達廣場、海信廣場；為了讓家人有更舒適的居住體驗，酒店配備了高端床墊品牌“慕思”床墊，床品使用的是全棉產品（2023年5月1日全部換新）、白鵝絨枕芯和被芯，絕對可以給一個舒適的睡眠環境，而在一樓書房左側的自助洗衣房可解放您旅途中的雙手，讓您旅途更加放鬆。二樓的健身房讓您時刻保持運動，充滿活力，而在房間內配備的洗衣液和一次性馬桶坐墊等更方便家人入住，希望我們能在您的旅途中帶給您更多的方便；“品”無論多晚，都會給您留一盞燈，等候您的回家。
The Backpacker
Fine Quality Twin Room
Stayed in Dec 2021
Travel with friends
29 review
Great
Posted on Jan 11, 2022
Hotel location is around 30min walk to the Orange island and Huangxing Road. Room is spacious and bed is very comfortable. It is also clean and hotel staff are friendly. I want to book to this hotel again when I will go back to Changsha.
6/7
Response from Property: To my dear family: happy New year! Thank you for staying in our hotel. I'm glad to get your recognition. We can see your love for our hotel from your comments, but it's a pity that you didn't get five points of praise for each project. I sincerely look forward to your next stay to give us five points of praise for each project, thank you for your support, and look forward to your next visit.
Guest User
Guestroom
Stayed in Aug 2022
Solo travelers
5 review
Outstanding
Posted on Aug 21, 2022
One of the best hotels I've stayed at.
Wonderful staff, clean and cozy!
Response from Property: To my dear family: Thank you for staying in our hotel, thank you for your affirmation, we will also work hard to provide a better experience for our family, and sincerely look forward to your coming home again. Changsha serenity Hotel
Guest User
Fine Quality Twin Room
Stayed in May 2022
Solo travelers
2 review
Great
Posted on May 11, 2022
Serenity Inn hotel is well located, close to metro station. The room are clean with good equipment, staff is friendly, smiley and supportive.
Response from Property: Dear family：Thank you for your affirmation. It's a pity that we didn't get your full praise. We will continue to work hard.
米尔
Scenic River-View Room
Stayed in Dec 2021
Couples
15 review
Outstanding
Posted on Jan 2, 2022
very great room. great location and upler scale hotel. can recommend it.
Response from Property: To my dear family: Hello! Thank you very much for choosing Pin Hotel and sharing your stay experience. All the colleagues at Pin Hotel look forward to your coming home to visit us often~~we are waiting for you! ! The hotel is one subway stop away from Juzizhoutou Scenic Area. Being quiet in the bustle allows you to look at Yuelu Academy, a thousand-year-old academy on the other side of the river, and quiet your thoughts. For Huxiang snacks, you can go to Super Wenheyou, which is closest to the hotel. , Pozi Street, Fire Palace, and Internet celebrity milk tea - Tea Beauty are just around the corner. Taiping Street, Shouxing Street, which can be walked for about 15 minutes to stroll through the alleys of the thousand-year-old city; of course, Changsha, the entertainment capital, is far away from the hotel. The nearby Jiefang Road bar street allows you to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are a 3-minute walk; in order to give your family a more comfortable living experience, the hotel is equipped with a high-end mattress brand "Mousse" bed Mats, and new bedding and towels will be used from October 1, 2020. At the same time, a new self-service laundry room with drying is built on the first floor, a small gym is built on the second floor, and the room is equipped with a laundry liquid, disposable toilet seat, etc. We hope to bring more convenience to the family. No matter how late it is, we will leave a light for you and wait for you to go home.
Anonymous User
Guestroom (singe Bed)
Stayed in Nov 2024
Family
7 review
Outstanding
Posted on Nov 13, 2024
The hotel is in a prime location with convenient transportation. It is about ten minutes away from May Day Square. The hotel facilities are complete, the rooms are clean and tidy, and the front desk staff Lixia has a good attitude. Overall, I am very satisfied!
Original TextTranslated by Google
6/16
Response from Property: Dear family: Hello! "Happy in the Heart, Four Seasons with You", welcome to beautiful Changsha, feel the charm of the city of mountains, rivers and islands, and the charm of fireworks Changsha up close. Thank you for staying at the Shuxiangmendizhipin Hotel, thank you for your detailed comments on our hotel and your recognition of Lixia's service. All the staff of "Pin" are looking forward to your return home. The hotel is one subway stop away from the Orange Island Scenic Area. In the quietness of the hustle and bustle, you can look out over the thousand-year-old academy, Yuelu Academy, on the other side of the river and relax your mind; for Hunan snacks, you can go to Super Wenheyou, Pozi Street, and Huoguangdian, which are the nearest to the hotel, and the internet-famous milk tea, Cha Yan Yue Se, is just around the corner. For strolling around the alleys of the thousand-year-old ancient city, you can walk to Taiping Street and Shouxing Street, which are about 15 minutes away; in Changsha, the entertainment capital, of course you have to go to Jiefang Road Bar Street, which is close to the hotel, to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are only a 3-minute walk away; in order to make your family have a more comfortable living experience, the hotel is equipped with mattresses from the high-end mattress brand "Mousse". The bedding uses pure cotton products (all replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and the self-service laundry room on the left side of the study on the first floor can free your hands during the journey, making your journey more relaxing. The gym on the second floor allows you to keep exercising and full of energy at all times, and the laundry detergent and disposable toilet seat provided in the room make it more convenient for your family to stay. We hope that we can bring you more convenience during your journey; "Pin" will leave a light on for you no matter how late it is, waiting for your return home.
Guest User
Guestroom (single Bed)
Stayed in Nov 2024
Travel with friends
3 review
Outstanding
Posted on Nov 29, 2024
Came to Changsha with friends, stayed in this hotel, overall the feeling was very good, the front desk lady Xiaoxue provided good service, Chaozong Street is behind, I will stay here again next time I come to visit!
Original TextTranslated by Google
6/8
Response from Property: Dear family: Hello! "Happy heart, four seasons with you", welcome to beautiful Changsha, feel the charm of the city of mountains, rivers and islands, and the charm of fireworks Changsha up close. Thank you for staying at the Bookish Family Hotel, thank you for your affirmation of our hotel and your recognition of Xiaoxue's service, all the staff of "Pin" are looking forward to your return home. The hotel is one subway stop away from the Orange Island Scenic Area. In the quietness of the hustle and bustle, you can look out over the thousand-year-old academy, Yuelu Academy, on the other side of the river and relax your mind; for Hunan snacks, you can go to Super Wenheyou, Pozi Street, and Huoguangdian, which are the nearest to the hotel, and the internet-famous milk tea, Cha Yan Yue Se, is just around the corner. For strolling around the alleys of the thousand-year-old ancient city, you can walk to Taiping Street and Shouxing Street, which are about 15 minutes away; in Changsha, the entertainment capital, of course you have to go to Jiefang Road Bar Street, which is close to the hotel, to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are only a 3-minute walk away; in order to make your family have a more comfortable living experience, the hotel is equipped with mattresses from the high-end mattress brand "Mousse". The bedding uses pure cotton products (all replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and the self-service laundry room on the left side of the study on the first floor can free your hands during the journey, making your journey more relaxing. The gym on the second floor allows you to keep exercising and full of energy at all times, and the laundry detergent and disposable toilet seat provided in the room make it more convenient for your family to stay. We hope that we can bring you more convenience during your journey; "Pin" will leave a light on for you no matter how late it is, waiting for your return home.
Guest User
Guestroom (single Bed)
Stayed in Nov 2024
Business travelers
20 review
Outstanding
Posted on Nov 24, 2024
A very satisfying stay. The location is very convenient. Next to Chaozong Street, it has Changsha characteristics. The hotel facilities are elegant and comfortable, giving people a fresh and natural feeling. The front desk receptionist Lixia, the service is very considerate, Changsha is raining, warm and loose an umbrella, the service is warm, super praise. I recommend everyone to choose this hotel when you come to Changsha, the cost performance is very high!
Original TextTranslated by Google
6/7
Response from Property: Dear family: Hello! "Happy in the Heart, Four Seasons with You", welcome to beautiful Changsha, feel the charm of the city of mountains, rivers and islands, and the charm of fireworks Changsha up close. Thank you for staying at the Shuxiangmendizhipin Hotel, thank you for such a comprehensive and detailed review, and for your affirmation of Lixia's service. All the staff of "Pin" are looking forward to your return home. The hotel is one subway stop away from the Orange Island Scenic Area. In the quietness of the hustle and bustle, you can look at the thousand-year-old ancient academy - Yuelu Academy on the other side of the river and calm your thoughts; for Hunan snacks, you can go to Super Wenheyou, Pozi Street, and Huoguangdian, which are closest to the hotel, and the Internet-famous milk tea - Cha Yan Yue Se is just around the corner. You can walk to Taiping Street and Shouxing Street, which are about 15 minutes away, to stroll through the alleys of the thousand-year-old ancient city; in Changsha, the entertainment capital, of course you have to go to Jiefang Road Bar Street, which is close to the hotel, so that you can experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are only a 3-minute walk away; in order to make your family have a more comfortable living experience, the hotel is equipped with high-end mattress brand "De Rucci" mattresses. The bedding uses pure cotton products (all replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and the self-service laundry room on the left side of the study on the first floor can free your hands during the journey, making your journey more relaxing. The gym on the second floor allows you to keep exercising and full of energy at all times, and the laundry detergent and disposable toilet seat provided in the room make it more convenient for your family to stay. We hope that we can bring you more convenience during your journey; "Pin" will leave a light on for you no matter how late it is, waiting for your return home.
Guest User
Guestroom (singe Bed)
Stayed in Nov 2024
Business travelers
2 review
Outstanding
Posted on Nov 22, 2024
The hotel is in a new Chinese style, next to the Xiangjiang River and opposite the Orange Island. There is a beautiful light show at night. The front desk service is warm and enthusiastic. The hotel is close to May Day Square Hisense Square and is very convenient for travel. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Dear family: Hello! "Happy in the Heart, Four Seasons with You", welcome to beautiful Changsha, feel the charm of the city of mountains, rivers and islands, and the charm of fireworks Changsha up close. Thank you for staying at the Shuxiangmendizhipin Hotel, thank you for your detailed comments and affirmation on our hotel, and thank you for your recognition of Lixia's service. All the staff of "Pin" are looking forward to your return home. The hotel is one subway stop away from the Orange Island Scenic Area. In the quietness of the hustle and bustle, you can look out over the thousand-year-old academy, Yuelu Academy, on the other side of the river and relax your mind; for Hunan snacks, you can go to Super Wenheyou, Pozi Street, and Huoguangdian, which are the nearest to the hotel, and the internet-famous milk tea, Cha Yan Yue Se, is just around the corner. For strolling around the alleys of the thousand-year-old ancient city, you can walk to Taiping Street and Shouxing Street, which are about 15 minutes away; in Changsha, the entertainment capital, of course you have to go to Jiefang Road Bar Street, which is close to the hotel, to experience entertainment first; for shopping paradise, you can go to Wanda Plaza and Hisense Plaza, which are only a 3-minute walk away; in order to make your family have a more comfortable living experience, the hotel is equipped with mattresses from the high-end mattress brand "Mousse". The bedding uses pure cotton products (all replaced on May 1, 2023), white goose down pillow cores and quilt cores, which can definitely provide a comfortable sleeping environment, and the self-service laundry room on the left side of the study on the first floor can free your hands during the journey, making your journey more relaxing. The gym on the second floor allows you to keep exercising and full of energy at all times, and the laundry detergent and disposable toilet seat provided in the room make it more convenient for your family to stay. We hope that we can bring you more convenience during your journey; "Pin" will leave a light on for you no matter how late it is, waiting for your return home.