W Changsha

在W酒店的住宿體驗簡直超出預期！酒店設計時尚前衞，每個細節都散發出獨特的現代感和活力。服務人員非常友好和專業，從入住開始就為我們提供無微不至的關懷。房間設施齊全，床品舒適，景觀也讓人心曠神怡。特別喜歡酒店的酒吧和餐廳，氛圍輕鬆且充滿潮流感，餐飲水準相當高。整體來説，這裏不僅是一個住宿的地方，更是一個可以盡情享受生活和品味時尚的空間。強烈推薦給喜歡現代風格和個性體驗的旅客！

太好了! 下次還會來。 服務員小姐姐超級熱情友好。早餐很豐盛美味。 整個酒店裝飾很有未來科技感，非常炫酷。

酒店很不錯 小楊和Jenny服務特別好

房間新潮很不錯

設施齊全環境高雅Jackson服務嘎嘎周到

This is my first time staying at W Hotel. To be honest, I didn't have too many expectations at first, thinking it would be similar to other five-star hotels. As a result, after staying for two days, both the hotel's design culture and the service attitude of the staff completely exceeded my expectations. The hotel is also in a good location. Although it is close to the airport, it is not far to take the subway to famous attractions. In addition, there is a shopping mall and subway entrance downstairs of the hotel. The shopping mall sells Cha Yan Yue Se and other delicacies, so you don't have to go to other places to buy them. It's very convenient. By the way, I would like to thank the three front desk managers on duty, Cecilia, Cathy, and Sunshine. , these three duty managers refreshed my feelings about the service attitude of five-star hotels, because I have met some staff and duty managers with good attitudes before, and I think they are very good, but this time when I stayed in W Hotel, these three duty managers made me feel that their service attitude and way of handling things are better than other hotels I have stayed in. The mirror of the room I checked in at the beginning was a little scratchy and I couldn’t accept it. At that time, I just called the front desk to ask the aunt to help me wipe it again, and then I went out. Unexpectedly, when I was still outside, Cecilia took the initiative to contact me and said that the aunt had helped me wipe it, but there were some marks on the mirror that might not be able to be dealt with. I asked me to go back to the hotel to see if it didn’t work. If not, help me change a room. After I went back to the hotel, I felt a little dissatisfied, so I told Cecilia, and she immediately took me to see several rooms. Her attitude was super good and very gentle. Finally, she helped me upgrade to a better room type. Because I wanted to experience different room types, I also told Cecilia my idea, but because she had a day off the next day, she made a note in advance and asked Sunshin, the direct manager the next morning, to e helped me reserve a room that met my needs and took me to see it. The next day, Sunshine was also very patient in taking me to see the room. In the end, I changed to a room with a different feel, but we might have been so busy chatting that we didn't notice the marks on the mirror in that room. When I came back at night after going out, I saw some marks reflected on the mirror. Because I didn't have Sunshine's contact information, I contacted Cecilia who was on break, and she quickly helped me contact Cathy, the direct manager at the time. Cathy was very thoughtful. She felt sorry that I felt there were problems with the mirrors in both rooms, so she helped me apply for a suite and took her aunt to clean it before taking me to see it. Cathy was very considerate and took into account that it was getting late and she was afraid that I would be tired from moving things, so she arranged a suite on the same floor. Later, Cathy also told me about some of the culture and design of their hotel, which made me like the W brand even more, because W's cocktail culture is quite famous. Later, Cathy also took me to the bar to experience it, which was really good. I was very satisfied with the whole stay experience. Finally, I would like to thank Cecilia for giving me the little octopus souvenir and Cathy for giving me the breakfast voucher, which gave me the opportunity to experience the breakfast at W Hotel Changsha.