7 Days Inn (Changsha Wuyi Avenue Yingbin Road Metro Station) Guest Reviews
4.3/5
634 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(634)
Positive reviews(587)
Reviews with photos/video(45)
Easy to get around(57)
Convenient location(39)
Close to metro(35)
Great value for money(26)
Quiet & comfortable(23)
Friendly front desk staff(19)
Strange smell in room(11)
Would stay again(3)
Negative reviews(46)
Guest User
Economy room with queen bed
Stayed in May 2024
Other
2 review
3.2/5
Posted on May 9, 2024
The room is small and the facilities are simple. I didn't expect that the 7-day chain would feel so bad!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler Xiao⑦. Thank you for taking the time to review our Yingbin Road store sincerely. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's biggest pursuit! We pay great attention to your feedback and sincerely invite you to join Jinjiang Hotel for more exclusive benefits for business travelers. We look forward to working with you. See you again.
Guest User
Budget Room (Atrium window)
Stayed in Jun 2024
Travel with friends
3 review
1.0/5
Posted on Jun 17, 2024
The room smells bad. The hotel has gotten worse and worse in the past seven days.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler. Thank you for your valuable opinions. We will definitely review our shortcomings and actively correct them. It is guests like you who continue to care and supervise us that enable us to continue to provide you with the best service. Discover problems at work and make continuous progress. We will continue to innovate and work hard to provide you with better services. All hotel staff look forward to your next visit!
Guest User
Economy room with queen bed
Stayed in Oct 2023
Couples
2 review
3.0/5
Posted on Oct 24, 2023
Facilities: Old, the TV is not visible, but the staff solved it in time
Hygiene: It smells very bad as soon as you enter the door, maybe it's the smell coming back from the bathroom
Environment: General
Service: Fair
The best thing is that the location is not far from the subway entrance, which is convenient for travel, and the price is just over 100. But after staying for 2 days in a row, the room extension the next day was nearly 20 yuan more expensive. I was unhappy, but I was too lazy to change hotels.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your valuable advice. The branch will strengthen management. If you have any questions, you can contact the front desk. We will serve you 24 hours a day. We are deeply sorry that we did not bring you a good stay experience. All the staff at Changsha Wuyi Avenue Yingbin Road Subway Station Branch wish you a happy life!
Guest User
Economy room with queen bed
Stayed in May 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is clean and tidy, and transportation is convenient!
Original TextTranslated by Google
Response from Property: After receiving such sincere encouragement from you, we were so moved that we didn’t know what to say! What we pursue is to make our customers feel at ease when they come, live warmly, and leave happily. We will pass on your recognition and encouragement to all employees. This is our greatest reward. We will work harder! We look forward to your visit again!
Guest User
Economy room with queen bed
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Very satisfied, warm service, clean and comfortable stay
Original TextTranslated by Google
Response from Property: After receiving such sincere encouragement from you, we were so moved that we didn’t know what to say! What we pursue is to make our customers feel at ease when they come, live warmly, and leave happily. We will pass on your recognition and encouragement to all employees. This is our greatest reward. We will work harder! We look forward to your visit again!
ゞChoi^
Superior Room (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The room was clean and the service was pretty good. Quiet
Original TextTranslated by Google
Response from Property: You really have a pair of eyes that are good at discovering beauty. I am very happy to see your praise of the hotel's location, health status and service quality. Waiting for you to come back next time to experience the fun of in-depth play.
Guest User
Economy room with queen bed
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 27, 2024
Convenient transportation and beautiful environment.
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet affectionate reviews from our guests. We focus on simple style and warm service for seven days, and want to provide every guest with a value-for-money experience! We will continue to work hard and work hard. Good service to every family member and look forward to seeing you next time.
Guest User
Economy room with queen bed
Stayed in Jun 2024
Other
1 review
3.5/5
Posted on Jun 7, 2024
Except for the price, everything else is average
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for choosing to stay in our hotel and giving us your sincere review. It is precisely because of your constant concern and supervision that we can continue to discover problems in our work, improve and develop continuously. From your review, we regret to see that your stay did not meet your expectations, and we are very sorry. If you have any questions during your stay, you can dial "6000" from the room to the front desk. The hotel will provide you with help 24 hours a day. We will try our best to solve your problems as soon as possible. At the same time, we will also actively contact you and hope to get more valuable opinions from you. If you come here next time, we also kindly ask you to give our store a chance to make corrections. I wish you a happy life and smooth work.
Qiannianshuixiu
Economy room with queen bed
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
If you are satisfied, you can recommend it.
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet affectionate reviews from our guests. We focus on simple style and warm service for seven days, and want to provide every guest with a value-for-money experience! We will continue to work hard and work hard. Good service to every family member and look forward to seeing you next time.
Anonymous User
Economy room with queen bed
Stayed in Oct 2023
Travel with friends
1 review
1.5/5
Posted on Oct 22, 2023
I'm speechless. The facilities are old. I stayed there for two days and the environment didn't matter at first. But it turned out that there was no shower gel in the shower. Even the hair dryer was broken. I called to fix it and they said it was good. But it didn't work for two minutes. Then he asked me to go to other rooms to blow it, which worked fine. I can say that it was because of the old age. But when I went out the next day and came back, I found that the key card could not be swiped. Then I went down to the front desk, and it turned out that it was swiped once a day. , I was speechless. I don’t know if this is the case only in Changsha. I had never encountered it before, and then I finally got in. It turned out that someone had come into our room. Then I called the front desk and said it was being cleaned. I said you clean it. The garbage was not collected, and slippers were not given. Finally, the front desk said that they would clean tomorrow. This is called cleaning. They also said that the customer would not clean because they said they would not clean. I said that you did not say that you would clean. Anyway, the experience was very bad. angry,
Original TextTranslated by Google
Response from Property: Hello! Thank you for your valuable advice. The branch will strengthen management. If you have any questions, you can contact the front desk. We will serve you 24 hours a day. We are deeply sorry that we did not bring you a good stay experience. All the staff at Changsha Wuyi Avenue Yingbin Road Subway Station Branch wish you a happy life!
Guest User
Economy room with queen bed
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Environmental hygiene is satisfactory.
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet affectionate reviews from our guests. We focus on simple style and warm service for seven days, and want to provide every guest with a value-for-money experience! We will continue to work hard and work hard. Good service to every family member and look forward to seeing you next time.
Guest User
Economy room with queen bed
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 9, 2024
Satisfied, recommended, good location!
Original TextTranslated by Google
Response from Property: You really have a pair of eyes that are good at discovering beauty. I am very happy to see your praise of the hotel's location, health status and service quality. Waiting for you to come back next time to experience the fun of in-depth play.
Guest User
Economy room with queen bed
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very satisfied! Excellent service attitude! The room is clean and hygienic!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. All the staff at Changsha Wuyi Avenue Yingbin Intersection Metro Station Store look forward to visiting us again and wish you a pleasant journey!
Wendaowd
Economy room with queen bed
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Clean room, friendly service
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet affectionate reviews from our guests. We focus on simple style and warm service for seven days, and want to provide every guest with a value-for-money experience! We will continue to work hard and work hard. Good service to every family member and look forward to seeing you next time.
Guest User
Economy room with two beds
Stayed in Jun 2024
Travel with friends
1 review
2.7/5
Posted on Jun 24, 2024
Enhance hotel brand image
Original TextTranslated by Google
Response from Property: Hello! Thank you for your valuable advice. The branch will strengthen management. If you have any questions, you can contact the front desk. We will serve you 24 hours a day. We are deeply sorry that we did not bring you a good stay experience. All the staff at Changsha Wuyi Avenue Yingbin Road Subway Station Branch wish you a happy life!