W·XiAn Hotel (Changsha IFS Guojin Center Branch) Guest Reviews
4.4/5
4343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(4343)
Positive reviews(4083)
Reviews with photos/video(2509)
Easy to get around(568)
Friendly front desk staff(464)
Close to metro(273)
Convenient for shopping(196)
Well designed(112)
Loved the night views(62)
Good Internet(48)
Luggage delivery service(43)
Negative reviews(260)
Guest User
Guestroom (Double Bed)
Stayed in Apr 2023
Friends
1 review
5.0/5
Outstanding
Posted on Apr 26, 2023
very good
Nuoyinhagenhetuo
Business Queen Room
Stayed in Feb 2022
Couples
19 review
5.0/5
Outstanding
Posted on Feb 19, 2022
nice!
Guest User
Queen Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 26, 2024
It must be a must-have experience for everyone. It’s a great experience. I’ll come back if I have the chance.
The hotel is really nice and the service is very good. There were a lot of reminders during check-in, as well as tips for visiting Changsha. The 24-hour butler at the front desk is very comfortable and highly recommended. Room hygiene
The cleaning is also very clean. The decoration style is fashionable, simple, exquisite and warm. Many details are in place. The projection experience is very good and it is very comfortable to watch movies. The front desk staff has a good attitude and is very polite. The check-in is very smooth and patient. The hotel also has a free parking lot. It is recommended for self-driving options. It is very good and convenient. Highly recommended.
oh!
Original TextTranslated by Google
Response from Property: Kiss W. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. Thank you very much for your review. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. . It is about 300 meters away from Exit 6C of the Wuyi Square subway entrance. The hotel has free parking; free laundry and drying services. Warmly welcome friends from all over the world to Changsha to stay at Xi'an Hotel. Hope to give you a warm home feeling.
隨緣美美
Premium Queen Room
Stayed in Mar 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 3, 2024
The hotel is located in a prosperous yet quiet location, a 2-minute walk from Exit 6 of Metro Line 2. The hotel facilities are good. The interior is spacious and clean. There is enough hot water and the air conditioning can be adjusted automatically. Unfortunately, there is no small refrigerator. Everything else is good. The front desk staff are very polite and responsive.
Original TextTranslated by Google
Response from Property: Dear distinguished guest; thank you for your thumbs up for us, we meet again and again in life. It's all a great fate. Providing considerate service is our aim. Xiaoxi is lucky to have a distinguished guest like you, and her progress will never stop. For your trust and support. We will strive to be more perfect.
Guest User
Cozy Queen Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The rooms in this family store need to be arranged in opposite directions. Xinxian Paitian.
Shejue Xiu returned home. The bed was large and uncomfortable.
It’s so much better to stay in the travel and get the powdery smell here.
I am very satisfied every time. The hotel is first-rate and the service is good. I was recommended to a hotel in Hong Kong, and we had a very pleasant sex. The style of Jiu Shengjun's plan is unique to Wei
Specially, the room is full of warm rice noodles, and the employees are also very warm.
I was asked to go back to Bin's place and make an appointment with the room. The room was very quiet and there were no outsiders. The bed base is centered, which makes me sleep comfortably. Throughout the whole process of getting married, I fell so much in love with Yuanwei that I couldn't help feeling sad about her beauty.
The scenery is beautiful, the room is wide and makes a statement, and the products are beautiful. 𨳊𪆴𤏲𢵧𦒍Pai Zi Shi Hui and Lotus Ginseng go out for a boat climbing trip to save money in Zedu
* Details. The rest products are very popular and made me sleep well. I felt Binxi milk as soon as I walked in.
Original TextTranslated by Google
Response from Property: Kiss W. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. Thank you very much for your review. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. . It is about 300 meters away from Exit 6C of the Wuyi Square subway entrance. The hotel has free parking; free laundry and drying services. Warmly welcome friends from all over the world to Changsha to stay at Xi'an Hotel. Hope to give you a warm home feeling.
Guest User
Business Queen Room
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Stayed for two nights in a row, it was very quiet, the front desk service attitude was very good, the room was large, and the bed was very comfortable (unfortunately there were no children's pillows). The child had a fever the next day, and a male staff member (looked like a supervisor) even knocked on the door I went to the room and told me some ways to reduce the fever, which was touching. Of course, the front desk also lent me a thermometer, but it was not allowed. Later, I bought one myself, with disposable face towels, toilet seat covers, bathtub covers... It felt good.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! W. Xi'an Hotel is located at No. 838 Wuyi Avenue, Tongjunman Hotel, on the 29th floor, the top floor of the same building. Thank you very much for your five-star review of Xiao Xi, and thank you very much for choosing W·Xi'an Hotel among many hotels. The facilities and equipment are all purchased by the boss himself, and we provide 24-hour butler service. Your feedback is definitely our best motivation. Thank you again! I wish you a pleasant journey!
周遊列國看世界
Bathtub Queen Room
Stayed in Dec 2023
Friends
1 review
1.0/5
Posted on Dec 26, 2023
Hygiene is very poor! ! ! This is the worst hotel I have ever stayed in in mainland China. I originally booked it for two nights, but the cleanliness was so bad that I immediately moved out on the night I checked in. When I moved out, I was told that the cleanliness was so bad that I had to move out. The front desk only said that there was no refund, and no. As for other remedial measures, I later said on WeChat that I could get a refund for one night, but it was not the average price for two nights, only a small amount of money. In the end, I didn’t ask for a refund. I was so angry!
I felt it was a very bad experience. I wanted to have a good time while traveling, but it forced travelers to move out that night and find other hotels. It took a lot of hard work and money. This hotel is not worth staying at!
I don’t understand why so many people in the comment area say that the hygiene level is good. The actual product does not match the photo. It is suspected of deceiving consumers.
The room equipment is very dilapidated, the lights are dim, the windows are broken, there are unknown objects on the walls of the room, and the bathroom does not look clean. The quality is similar to that of a hotel, and it is not worth the price.
In addition, the location of the hotel is shared with other hotels. It is the same building. You can't even find the hotel sign at the gate. There are different hotels and shops in the building, and it is a mixed bag. If you are a girl, it is not safe to come home late.
Original TextTranslated by Google
Response from Property: .Dear guest: First of all, thank you for informing us of the problems you encountered during your stay at our hotel. You checked in at 2:30 pm that day. At 8:30 pm, you told the front desk that our room was not clean. You had used the room for 6 hours. If you feel dissatisfied with our room when you checked in, It can be canceled for free. Our room will be cleaned by a professional aunt every day. There is also an aunt who is responsible for checking the sanitation before sending the notice to the front desk to open the room. W. Xi'an Hotel has always paid great attention to the feedback of guests. Your feedback Your comments reveal that you are not satisfied with our hotel. We regret that it did not meet your expectations. Please allow us to express our sincerest apologies to you.