C Chao Hotel (Hunan Changsha Financial Center Chazishan Subway Station) Reviews
C Chao Hotel (Hunan Changsha Financial Center Chazishan Subway Station)
4F-8F, Building A5, TusXiexin Center, Xiaoxiang North Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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C Chao Hotel (Hunan Changsha Financial Center Chazishan Subway Station) Guest Reviews
4.8/5
Excellent
2485 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2485)
Positive reviews(2457)
Reviews with photos/video(601)
Classy environment(190)
Easy to get around(137)
Friendly front desk staff(101)
Close to metro(70)
Delicious breakfast(69)
Well designed(52)
Well decorated(46)
Nice bathtub(27)
Negative reviews(28)
Chris
Xuanyuanshisi City-View Tub Double Bed Room
Stayed in Apr 2022
Travel with friends
57 review
5.0/5
Outstanding
Posted on Apr 29, 2022
Tons of good ideas going on. Love the tub by the window, the Toto toilet, the soft mattress, beautiful bar, futuristic space theme throughout the facility, 120 mbps wifi, robot delivered amenities and so son. Breakfast was disappointing, fire exits are confusing, and using the lights in the room had a learning curve.
Overall I’d give this place 5 stars even though it mucks up some pretty basic things
Response from Property: 【️💕Free 24-hour butler service️💕】Dear guests: Hello! Thank you for your stay. I am very happy to bring you a wonderful experience. The hotel provides 100 kinds of butler-style services. We always believe that we can do well with our hearts and pursue the ultimate service. We are willing to share the joy of growth with you on the road. You bring more surprises and touches, you are welcome to come home often to see!
Guest User
Zero Pressure Night View Tub Double Bed Room
Stayed in Jun 2023
Business travelers
16 review
4.7/5
Amazing
Posted on Jun 21, 2023
I upgraded the suite for free. The room is definitely worth the money. It is big enough and fully equipped. The cold drinks in the refrigerator are also free, and the bathtub is equipped with bath salts. The fly in the ointment is that the opposite is a large construction site, and construction started very early.
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Response from Property: Dear guest, thank you for your comments on our hotel. We are very pleased with your praise. I sincerely wish your family health and harmony and all the best. I hope to have the opportunity to meet you next time. The time is long. Happiness is in the world, I wish you all the best, and I hope you remember the Chaochao Hotel and the laughter you had when you stayed here.
Babysun
Xinsu Double Bed Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2023
Hahaha I like it very much 💕The room facilities are very new, clean and hygienic, I love it
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories , I hope that the characteristics of Chao Hotel will be the warmest and most unique one in your memory! Come back to Chao Hotel often to see, I wish: Well!
Xiaoxi11
Xinxiang Double Bed Room
Stayed in Jan 2023
Business travelers
124 review
3.7/5
Posted on Feb 2, 2023
There is still some distance from the city center, you have to cross the river, and it is not too far from the radio and television. There is a subway station nearby, and there is also a shopping mall and supermarket downstairs. The hotel shares a building with All Seasons. Elevator sometimes not easy to wait. The reception is on the fourth floor. It should be a newly opened hotel, and the decoration still took a bit of thought, a space-themed hotel. The hotel has a w style, and the room feels more w than w. But all the rooms except suites are about the same size. The decoration and layout are also similar, because the floors are low, and the river view can't see much of the river. So it doesn't make much sense to upgrade or not! In addition, the sound of the air conditioner in the room is a bit loud, and it is not easy to sleep lightly. Bedding is average.
Original TextTranslated by Google
6/11
Response from Property: 【💖3 minutes away from Fisherman's Wharf Riverview Night Market💖】Hello, dear guest officer! Thank you very much for choosing C Chao Hotel. It is a great honor for Xiaochao to receive your approval. Xiaochao is very happy to serve you. Your caring housekeeper, Xiao C, also prepared black tea, green tea, candy, mouthwash, and facial cleanser for you. Milk, Popcorn Coke and more are free to use! Hope to bring you a different experience, I wish you a pleasant journey, and look forward to seeing you next time! ! !
Guest User
Yaoguang Twin Room
Stayed in Jan 2023
Travel with friends
14 review
1.0/5
Posted on Jan 30, 2023
The professionalism of the hotel staff is too poor. I arrived at the store at around 10:00 last night and did not check in until around 10:30. After checking in, there were body hair, stools and blood on the toilet. After complaining, there was still no one to clean. When checking out Explain to me that there is not enough manpower during the Chinese New Year. It is already a normal working day on the seventh and eighth day of the new year, okay? Such a bad excuse. I paid a deposit when I checked in, and it took a long time to check out. This kind of professionalism is really speechless. The problem of the complaint is still not resolved, may I ask the manager you agreed to answer?
Original TextTranslated by Google
Response from Property: It is a pity that we did not let you have a perfect check-in experience, and we hereby sincerely apologize to you. 1. At that time, there were guests checking in at the front desk. I am really sorry for making you wait for a few minutes, and I wasted your precious time. I'm very sorry 2. When the front desk received your call, I apologized to you and asked the room attendant to deal with it with you. You said that you have already dealt with it and you don't need to come here, so our staff didn't come. We deeply regret this. 3. Relevant departments have also dealt with your relevant opinions, and will also meet your demands as soon as possible. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. We will also strengthen the training of employees' service awareness, and I am deeply sorry for your experience Xiaochao! ! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Xinxiang Double Bed Room
Stayed in Jul 2023
Business travelers
5 review
2.0/5
Posted on Jul 16, 2023
Disposable slippers are not provided. Plastic slippers are just washed with cleaning water to be disinfected, and cotton slippers are even more smelly. All room types do not provide desks and desks, which are not suitable for business trips. Some of the towels had yellow spots. The water pressure of the toilet is low, and it usually needs to be flushed twice. There is a Do Not Disturb sign on the door, and the cleaning lady still just swipe the door to enter.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel. We apologize for your experience during your stay, and we are very sorry that you did not bring you a good stay experience. 1. Sorry for the inconvenience caused by the power outage! Due to municipal construction, the entire hotel area was shut down for about 10 minutes. The hotel contacted relevant departments in time to restore the power supply urgently. It is disinfected in a timely manner every time a guest is changed. At the same time, there will be house inspections by the room manager and spot checks by the store manager. You can rest assured about this. We will also respond to the relevant departments for your questions to ensure that they will not appear again in the future. This kind of problem. 3. For the slippers you mentioned, our hotel provides disposable slippers. You can contact the front desk to send them to you at any time. At the same time, the slippers in the room are thoroughly disinfected. Our room lady also has professional training. Those who are on the job can use it with confidence. 4. The auntie in the guest room puts things anywhere and hangs up the Do Not Disturb sign to enter the room to clean. Our room lady will knock and report three times when she enters the room to clean. If you ask about the room, maybe you didn’t hear it when you were resting. The big sisters thought you After going out for fun, I will go in and clean up for you. I am very sorry to disturb your rest! At the same time, thank you very much for your valuable opinions. We will inform the relevant departments of your opinions to improve service quality and strengthen service awareness. I hope you can choose C Chao Hotel next time you come here and give us a chance to apologize that year. Looking forward to meeting you again, all the staff of C Chao wish you a happy life, smooth work and happy every day~
Guest User
Beiluoshimen Night View Tub Double Bed Room
Stayed in Dec 2022
Other
5 review
2.7/5
Posted on Jan 2, 2023
This is the river view room? It is suggested to delete the word Jiangjing. If you want a razor, it will not be delivered for half a day, and you have to go to the front desk to get it yourself.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I sincerely apologize for bringing you an unsatisfactory check-in experience. Thank you for pointing out the problem in our work during your busy schedule. We will definitely go all out to do our best to ensure the timeliness of service and bring you Sorry for the bad experience, looking forward to seeing you again!
jebel
Xinsu Double Bed Room
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 2, 2023
The room was very good
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for choosing our C Chao Hotel. We are very honored to serve you. The hotel is located in Xiangjiang Financial Center, which is close to Wuyi Square, Pozi Street and Fire Palace! According to the needs of each customer, we also have room types with or without bathtubs for you to choose from. The hotel also provides free butler service and free laundry room in the gym! I believe you have experienced it! I hope that our sincere service can bring you a more pleasant experience. All the staff of the hotel sincerely look forward to your visit again. I wish you a happy life and everything goes smoothly!
Meiqianaixiapao
Xinxiang Double Bed Room
Stayed in Jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Very good hotel, very satisfied with the environment and service, and the decoration style is also great
Original TextTranslated by Google
Response from Property: After a farewell, the two are happy; the three are lucky, and the praise is so good! ! ! ! "Thank you very much for the praise of the host. Xiaochao was so moved. Xiaochao believes that every encounter in life is not easy. I am very happy to bring you good memories after parting in the hotel. Our hotel is warm. I hope that every friend can feel the warmth and comfort of a friend. Xiaochao likes you to come, and I like you to come again! ! ! !
Guest User
Xinxiang Double Bed Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Sound insulation effect is average, others are very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at C Chao Hotel and sharing your stay experience. Our hotel is located at Exit 3, Line 4, Chazishan Metro Exit, 8 kilometers away from Wuyi Square, take Metro Line 4 and turn 2 The line is about 20-25 minutes, and the taxi is also very fast. There are many dining and entertainment options around the hotel. Behind the hotel is a barbecue city and a fruit shop. Looking forward to your next stay
Guest User
Xinxiang Double Bed Room
Stayed in Oct 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 13, 2022
The room is very satisfactory, come again next time
Original TextTranslated by Google
Response from Property: 【💖Free Self-service Laundry Room💖】Hello, dear owner, thank you very much for choosing C Chao Hotel, and thank you for your affirmation of us. It is a great honor for Xiaochao to receive your affirmation. The hotel is located in the financial center of Hunan, close to CapitaLand One Shopping Center, near the Fisherman's Wharf, a supper paradise, and 150 meters downstairs is the subway entrance. It is not far from Yuelu Mountain and Wuyi Square, and the transportation is convenient. Little C is looking forward to your coming again, I wish you all the best, happy every day! !
Anonymous User
Xinsu Double Bed Room
Stayed in Jul 2022
Business travelers
26 review
5.0/5
Outstanding
Posted on Aug 29, 2022
Transportation: Near the subway entrance Line 4, it is very convenient to go anywhere
Hygiene: clean room is big
Environment: good and tall
Service: The service is very good, very warm and considerate, like it 👍
Movie popcorn package for two: free popcorn and drinks are also recommended
Original TextTranslated by Google
Response from Property: [❤Free 24-hour butler service❤] Dear customer, hello! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Wan_huashengjiang
Xinxiang Double Bed Room
Stayed in Jun 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The room is very good, the service is also very good
Original TextTranslated by Google
Response from Property: [Free parking] Dear guests of C Chao Hotel, thank you very much for your recognition and affirmation of our hotel. The hotel mainly promotes 108 free services, such as snacks, popcorn, cola, facial cleanser for women, disposable razors for men and so on. Looking forward to your stay at C Chao Hotel again, I wish you a happy life! !
Guest User
Xinsu Double Bed Room
Stayed in Jul 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 5, 2022
The hotel is so clean. I didn't expect that the facilities are very good, the items are complete and clean, which makes me want to stay in Changsha and settle down. I really like the atmosphere of Changsha. The lady also upgraded the bathtub room for me, and the room is equipped with a disposable bathtub cover; there is also free popcorn to eat~ and breakfast, although I didn't get up to eat hahahaha. Anyway, it's really human. All facilities are electric and state-of-the-art. And robotic food delivery. I will stay here next time I come~
Original TextTranslated by Google
Response from Property: 【💕Free popcorn and Coke💕】Dear guests: Hello! Thank you for your support and trust in us. We will continue to uphold the service concept of attentive work and attentive service, so that you can feel the warmth of home in your stay at Changsha C Chao Hotel. Looking forward to seeing you again, wish you a happy day. Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Xinsu Double Bed Room
Stayed in Jun 2022
Business travelers
13 review
1.0/5
Posted on Jun 24, 2022
Xiti super invincible construction site view room, noisy from morning to night, the windows are not soundproof, and the couples downstairs "playing in the water" one after another... It is good to have a bathtub, but the water temperature is very low, very embarrassing! There are very few varieties of breakfast, and there is no waiter to clean up. There is only one topping for the noodles, and it is full of fat, which is disgusting! This Internet celebrity hotel does not live up to its name!
Original TextTranslated by Google
Response from Property: Hello dear guest! I apologize for your unsatisfactory stay experience. Thank you for pointing out the problems with our work during your busy schedule. We will do our best to make our breakfast, and we will also adjust our water temperature. welcome next time!