Holiday Inn Express Changsha University Tech City, an IHG Hotel Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowingour guests' to indulge in the best they deserve.Sincerely,IHG Social Listening

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng (Changsha Yanghu Wetland Park). Xiaozhi sincerely apologizes for not being able to provide you with a pleasant stay experience this time. We attach great importance to your opinions and feelings. Regarding your feedback, we will feedback it to the hotel management department. We will also strengthen staff service training and management to continuously improve service levels. We also attach great importance to the sound insulation project. We use double-layer soundproof glass windows with sealing strips, and special thickened wooden doors to isolate most of the noise, hoping to bring you a quiet and comfortable stay experience. It is recommended that you inform our front desk staff when you check in next time. If the occupancy rate is not high, we can try our best to arrange a relatively quiet floor or a corner room for you to minimize disturbance to you. We sincerely look forward to your opportunity. If you can stay in our hotel again, let us provide you with more thoughtful service. I wish you a happy holiday and all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng. Xiaozhi sincerely apologizes for not being able to provide you with a pleasant stay experience this time. Our hotel is located in Yuelu District, Changsha City, at the junction of the West Second Ring Road and the South Second Ring Road, facing Yanghu Wetland Park and backed by Yuelu Mountain Scenic Area. It is quiet in the bustle, allowing us to stay away from the hustle and bustle of the city and unload our work. It’s been a long journey. We also provide free parking spaces for self-driving guests, making your travel worry-free. At the same time, as a mid-range selected service hotel under the InterContinental Hotels Group, we have also been committed to providing guests with a cost-effective environment and services, a safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and warm and full services , exquisite and complete but not superfluous supporting facilities are the characteristics of Xiaozhi brand, so that you can have a comfortable and pleasant stay in our hotel. Xiaozhi has also always attached great importance to the maintenance of hardware facilities. Every year, we plan to renovate and renovate some facilities. Recently, the 10th floor of the hotel is under renovation and maintenance, which has caused inconvenience to you. We would like to express our sincere apologies to you. We have already given feedback. The hotel management department will make appropriate adjustments to minimize disruption to hotel guests. We sincerely hope that you will have the opportunity to stay at our hotel again. We will definitely create a pleasant stay experience for you. wish you a happy life! Working smoothly! Holiday Inn Express Guest Service Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng, and thank you for your continued support to our hotel. Safe and reliable environment, warm and comfortable guest rooms, clean and refreshing sanitation, enthusiastic service and high cost performance are the characteristics of Xiaozhi brand, so that you can still feel the warmth of home during the long journey. During your stay, you can also enjoy smooth bathing, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry corner, free parking lot and other services. Whether you are traveling for business or sightseeing, I believe it is your wise choice. We will continue to work hard and be ready to welcome you again. I wish you a pleasant journey and keep smiling! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng. We apologize for not being able to provide you with a pleasant stay experience this time. During the Chinese New Year, due to the large number of hotel guests, the parking space is relatively tight. We apologize for the inconvenience caused to you. The security guards in our parking lot will do their best to coordinate parking spaces for hotel guests. You can also contact the hotel front desk to help coordinate. Our buffet breakfast, in addition to regular Chinese and Western meals, also has local specialties, freshly cooked noodles with special dishes of various flavors, freshly ground coffee, etc., in order to start a day full of energy for you. At the same time, we have also fed back your questions to the hotel management department, and the hotel will work harder to improve gradually. Thank you very much for your sharing, so that we can help Xiaozhi do better and better. I hope this stay has not affected your consistent confidence in Xiaozhi. We sincerely look forward to your opportunity to stay in our hotel again. I wish you a happy new year, happiness and health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng. Xiaozhi sincerely apologizes for not bringing you a very pleasant stay experience this time. Regarding the toilet problem you mentioned, we have reported it to the hotel management department, and the hotel will investigate and deal with all guest rooms. For parking issues, due to the high demand for parking during the Spring Festival, the hotel will try its best to help guests coordinate parking spaces, and can also reimburse parking fees for guests who park on the side of the road or in the opposite parking lot. We would like to express our sincere apologies for the inconvenience caused to you during your stay. We hope that the hotel's service, quality sleep, free breakfast and other experiences can make up for your regrets. We also look forward to having the opportunity to continue to serve you. I wish you a happy new year, happiness and health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng. During this stay, due to the problem of hot water, Xiao Zhi apologized for not being able to provide you with a very pleasant stay experience. After checking with the hotel, although the hotel has dealt with the sudden emergency that night, it still caused you inconvenience, and we would like to express our sincere apologies to you again. The hotel also attaches great importance to such problems, and will pay more attention to the inspection of facilities and equipment in the future. In order to express the hotel's apology, the hotel has given you a certain room rate discount, and only hope to make up for your little regret. I also hope that this stay has not affected your confidence in Xiaozhi. The hotel will work harder, and I sincerely look forward to your opportunity to stay in our hotel again, so that we can provide you with more thoughtful services. I wish you a happy new year, happiness and health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changsha Dakecheng and recognizing the hotel's cost performance. Since our opening, we have been committed to providing you with a cost-effective environment and services. We are committed to providing you with a safe and reliable environment, warm and comfortable rooms, clean and fresh sanitation, and enthusiastic services. You can still feel the warmth of home. During your stay, you can also enjoy smooth bathing, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry corner, free parking lot and other services. We sincerely look forward to your opportunity to stay in our hotel again. I wish you a pleasant journey and keep smiling! Holiday Inn Express Guest Care Team

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位客人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位客人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位客人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: 尊敬的客人您好，感謝您入住長沙大科城智選假日酒店（長沙洋湖濕地公園店）。一直以來，我們努力為每一位人提供高性價比的環境和服務，並且通過不斷改善和優化努力達成這一目標，非常榮幸能得到您的支持與認可。在這裏，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、免費停車場等服務。我們會繼續努力，期待您有機會能再次入住我們酒店，祝您生活愉快！智選假日賓客關懷團隊