NINETEEN HOTEL

NINETEEN HOTEL Reviews

NINETEEN HOTEL

Jianxiang Road of 647, Kaifu District, Changsha, Hunan, ChinaView Hotel Details
NINETEEN HOTEL
NINETEEN HOTELNINETEEN HOTELNINETEEN HOTEL
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NINETEEN HOTEL Guest Reviews

4.8/5
Excellent
2097 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2097)
Positive reviews(2083)
Reviews with photos/video(392)
Classy environment(316)
Friendly front desk staff(171)
Easy to get around(110)
Delicious breakfast(60)
Close to metro(46)
Luggage delivery service(30)
Negative reviews(14)
Anonymous User
Featured Room (Double Bed)
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Very nice hotel, 3rd times visited here. Really love this place. ❤️🤝
Response from Property: Thank you for choosing Mansion 19. It's a great honor for the little curator to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. I hope that the sincere service of the curator can bring you a more pleasant experience. All the staff of the hotel sincerely look forward to your coming again!
Borvornwut
Xiyuan Elegant Triple Room With Smart Tv
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Great for free delivery luggages from hotel to Airport
Response from Property: [ Changsha antique decoration private garden, free laundry, luggage delivery, Hibiscus Plaza Subway Walk 10 minutes and other housekeeping services ] dear friends: Hello! Thank you for your praise! We are also surprised to see your sincere recognition of the hotel. Thank you very much for your affirmation of our service. As hotel people, we should not only do our own essential work, but also pay attention to the guests' individual needs, provide personalized service for each guest, and surprise the guests with excellent service, the final satisfaction of the guests. From your comments, we can see that you are very satisfied with this stay, thank you again for your recommendation, we will continue to work hard for your next visit to Changsha Ready, the 19th mansion appointment will not be missed.
Guest User
Featured Room (Double Bed)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
As soon as you enter the hotel, you can smell the very comfortable tea fragrance. The luggage is delivered to the high-speed rail station/Huanghua Airport/May Day Square and the surrounding agreement hotel. This service is very good, and you don't have to drag your luggage around. The hotel front desk lady is very beautiful and the service is also very good. The projector is very clear and large, and the viewing effect is good. I will choose this hotel to stay in Changsha in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the Terrace Garden Hotel at No. 19 Mansion and sharing your experience and feelings during your stay. The hotel is decorated in a retro style, which is very suitable for taking pictures. There is also a check-in wall in the hotel yard. No. 19 Mansion is committed to providing guests with a high-quality accommodation environment and providing attentive, caring, meticulous and warm service. If you have any needs or encounter any problems during your stay, you can contact our butler. We will serve you wholeheartedly and look forward to meeting you again at No. 19 Mansion. I wish you a pleasant journey!
Guest User
Smart Cozy Small Room (2 beds)
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The location is good, there are many late-night snack shops nearby, the service is good, the hygiene is good, the water pressure is strong, it is convenient to take a taxi, there is also luggage delivery service, the service front desk and the cleaners are all good👍
Original TextTranslated by Google
Response from Property: Wow!!! I am very happy to have such a high evaluation from you, and it warms my whole summer. I am very glad that you chose us to accompany you on this trip, and I am also very glad that our facilities and environment can satisfy you. Thank you for your encouragement and support for our work. We will continue to innovate in service, and hope to provide better service to every guest through warm and meticulous service. The hotel provides free parking, free laundry, good night porridge, free luggage delivery to the airport and high-speed rail station and other thoughtful services. If you like me, please recommend me to your friends. I look forward to your stay again!
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 2, 2024
I stayed here when I came to Changsha last year. The hotel has a unique design, good service, clean and sanitary. They can also send your luggage to the airport for free. The price-performance ratio is really high. I will stay here again in the future🥰
Original TextTranslated by Google
Response from Property: Wow!!! I am very happy to have such a high evaluation from you. I am very glad that you chose us to accompany you on this trip. I am also very glad that our facilities and services can satisfy you. Thank you for your encouragement and support for our work. We will continue to innovate in service and hope to provide better service to every guest through warm and meticulous service. The hotel provides free parking, free laundry, good night porridge, free luggage delivery to the airport and high-speed rail station and other thoughtful services. If you like me, please recommend me to your friends~ I look forward to your stay again!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Stayed for three nights. The price, environment, facilities and services are really cost-effective in a first-tier city. I will choose this place again when I come to Changsha in the future.
Original TextTranslated by Google
Guest User
Sunshine Room (Double bed) (Terrace, balcony)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
I came to Changsha to play during this period. I chose a hotel on Ctrip. The front desk staff had a very gentle service attitude. The hotel was in a very good location and very convenient. The service was very attentive. The room type was also very comfortable and comfortable. The sound insulation effect was good. The hotel environment was clean. The front desk staff was very good, very proactive and enthusiastic. The breakfast was good with many varieties. I personally think it is very cost-effective. It is worth recommending to everyone!
Original TextTranslated by Google
Response from Property: Over the years, we don't know how many feelings have quietly slipped away in our minds and slipped through our fingers, but we hope that the time spent at the Terrace Garden Hotel at No. 19 Mansion can stay in your mind longer, let the aftertaste last longer, let our tenderness move you more, and hope that every encounter between us is so beautiful and worth remembering. Thank you for your heartwarming evaluation. With your encouragement and support, the curator will work harder to present better and more considerate services to everyone. There are convenience stores, McDonald's, and authentic Hunan restaurants around the hotel. There are conference rooms and gyms on the fifth floor. It is within the starting price of a taxi from May Day Square and South Gate. Yuelu Mountain and Orange Island are just a few stops away by subway. Thank you very much for your support and love for No. 19 Mansion, and I wish you a happy life!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel looks very elegant from the outside, with complete facilities, including washing machines and dryers, which solves the problem of clothes not drying at night. It is not far to walk to May Day Square, and it is faster to take a taxi. The service of the young lady is very good, and she enthusiastically helped to check the luggage to the required place. My level is limited, and I didn't take that kind of artistic conception in the photo 😂😂.
Original TextTranslated by Google
Response from Property: [Butler's hundreds of services + free luggage delivery + self-service tea + food, drink, entertainment and check-in map + strict cleaning for each guest] Dear guests! Thank you for choosing our hotel. Your satisfaction is the greatest encouragement to us. During your stay in the hotel, if there are any problems with the facilities and equipment in the room, you can call the little curator at any time. We are on call 24 hours a day to solve your problems. We are based on the principle of serving every customer well, constantly correcting ourselves, constantly improving ourselves, striving to bring you a better stay experience, and making full preparations for our next meeting. We look forward to seeing you next time and wish you good health and everything goes well! We sincerely invite you to stay at No. 19 Mansion again. May your journey go smoothly and look forward to seeing you again!
Guest User
Sunshine Room (Double bed) (Terrace, balcony)
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The front desk service is very good, the location is great, there is monk fruit tea, the check-in wall and the room are very good. I highly recommend this hotel. It is very cost-effective. Thumbs up and recommend
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay at the Terrace Garden Hotel at No. 19 Mansion. The hotel not only has Luo Han Guo tea, but the curator has also prepared many small surprises for you! Good night porridge, free daily necessities, free gym, laundry room and book bar, as long as you need it, we will do our best to prepare it for you! The curator is really happy to see your evaluation! The hotel is located in a bustling area, in the Wuyi business district, with the bustle and convenience of the city. Next to it is Furong Square. It also provides you with a simple and free breakfast, noodles, and rich nutrition! Whether you are catching a plane or a high-speed rail or train, it is no problem! As the saying goes, home is a sheltered harbor, a warm nest, and a corner of warm body and mind. There is a home only when there is love. The curator has always hoped to use his caring and warm heart to become the home away from home in your heart, and look forward to your next return home! I wish you a safe journey and look forward to your next stay!
Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The front desk service is good and the hotel environment is good. It is very close to the subway entrance, not too far away. The tea at the front desk is great, and the luggage check-in service is great. If you need it, please contact the front desk in advance! There are two dedicated elevators in the single-family house, so don't worry about waiting!
Original TextTranslated by Google
Response from Property: Dear guests, hello! It is a great honor to receive your affirmation. No. 19 Mansion has a superior geographical location, warm and comfortable guest rooms, enthusiastic and efficient professional services, nutritious buffet breakfast, free high-speed Internet, free laundry service, free luggage delivery service... Sometimes, a simple good comment means a lot to the curator. It is enough to prove and affirm that the curator's hard work has been recognized! What I like more is to see the affirmation word by word, and my heart is full of gratitude, like a hundred flowers blooming, colorful and beautiful. I am grateful for you and your support all the way. The curator is willing to accompany you all the time.
Guest User
Smart Cozy Small Room (2 beds)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Very convenient hotel. Very clean. It's the first time to go out with my baby. The lady is very pretty. The service is very good. The children's toothbrush, toothpaste and toys are all provided. It's very good. I will come again to check in. There are also many foods nearby.
Original TextTranslated by Google
Response from Property: [Butler's hundreds of services + free luggage delivery + self-service tea + food, drink, entertainment and check-in map + strict cleaning for each guest] Dear guests! Thank you for choosing our hotel. Your satisfaction is the greatest encouragement to us. During your stay in the hotel, if there are any problems with the facilities and equipment in the room, you can call the little curator at any time. We are on call 24 hours a day to solve your problems. We are based on the principle of serving every customer well, constantly correcting ourselves, constantly improving ourselves, striving to bring you a better stay experience, and making full preparations for our next meeting. We look forward to seeing you next time and wish you good health and everything goes well! We sincerely invite you to stay at No. 19 Mansion again. May your journey go smoothly and look forward to seeing you again!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is in a great location, away from busy places, and it is convenient to take a taxi. Hygiene: Very clean. The bath towels are packaged and disinfected. Service: The housekeeper is very warm and friendly! I will come again next time I come to Changsha
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at No. 19 Mansion Terrace Garden Hotel. We are glad to know that you have given good comments on the hotel's location, hygiene and service quality. The hotel is in a superior location, adjacent to Wuyi Square and Guojin Shopping Center, with complete surrounding facilities and everything you need for eating, drinking and having fun. Thank you very much for your affirmation of our hotel service. Our hotel will continue to maintain it and look forward to your next experience. We will receive you with the most enthusiastic service and welcome you to visit again!
Wukongclose
Featured Room (2 Beds)
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room was very clean, and the bed and pillows were very comfortable. The location is very convenient and you can walk directly to May Day Square without being noisy.
Original TextTranslated by Google
Response from Property: I am glad to know that you have given a good review of the location, sanitary conditions and service quality of No. 19 Mansion. The hotel is strategically located, adjacent to Wuyi Square and Guojin Shopping Center, with complete surrounding facilities and everything you need for eating, drinking and having fun. I look forward to your next visit. Welcome to visit us again!
Guest User
Queen Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel is not far from the subway station, and it is very convenient to travel. The hotel environment is very good, the room is clean and tidy, the facilities are complete, and the service attitude is also very good. It is recommended to stay! !
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the hotel! We are very honored that you chose No. 19 Mansion Terrace Garden Hotel as your stopover. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Featured Room (Double Bed)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Stayed for 2 nights, got an upgraded room, the air conditioning was very powerful, there is a parking spot for electric donkeys across the road outside the hotel, you can choose to ride within 2 kilometers.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of the service quality of our No. 19 Mansion! Our team always pays attention to details and strives to ensure that every guest can receive thoughtful and warm service. If you have any other needs, please do not hesitate to tell us and we will serve you wholeheartedly. Thank you again for choosing our No. 19 Mansion!