H Hotel (Changshu Wanda Plaza) Reviews
H Hotel (Changshu Wanda Plaza)
No.9 Zhuhai Road, Changshu, ChinaView Hotel Details
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H Hotel (Changshu Wanda Plaza) Guest Reviews
4.7/5
Outstanding
3727 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(3727)
Positive reviews(3649)
Reviews with photos/video(414)
Near shopping area(568)
Friendly front desk staff(505)
Convenient for shopping(418)
Large rooms(388)
Delicious breakfast(295)
Convenient parking(198)
Perfect for business trips(107)
Good lighting(86)
Negative reviews(78)
Jan MY
Smart Cozy Room (Double bed)
Stayed in Apr 2024
Business travelers
17 review
Outstanding
Posted on Jun 27, 2024
Excellent in all aspect. Hotel is fairly new, clean and nice. Location is good and can find shops and restaurant nearby. Have stayed there for many days during the trip, and would like to go back again in the future.
Guest User
Smart Cozy Room (2 beds)
Stayed in Apr 2024
Business travelers
5 review
Very Good
Posted on Apr 4, 2024
Small hotel rooms are smelly but big rooms. Nice location
Muralidharan
Smart Deluxe Room (Double bed)
Stayed in May 2024
Business travelers
27 review
Amazing
Posted on Jun 8, 2024
good place and near have lot of food restaurants
Guest User
Smart Cozy Room (Double bed)
Stayed in Jun 2024
Other
1 review
Outstanding
Posted on Jun 30, 2024
The service was very good. I saw that this hotel had a high rating on Ctrip, so I decided to book it. As expected, I was not disappointed. It was very good, the service was very good. When I checked in, I was served welcome tea and delicious juice. I was very satisfied with the arranged room. It was big and spacious. I slept very well. The facilities were also new and good. The location was good, close to Wanda Plaza. I will come again next time. The environment is also good
Original TextTranslated by Google
Response from Property: 【Universal treasure box】【Intimate service butler】【24-hour free gym】【Free laundry service】Dada, hello, dear guest~ Seeing your full score praise, Xiao H is so excited that he almost jumps up~ Our H family adheres to the service concept of "customer first", thinking about what the guests think, worrying about what the guests worry about, anticipating the guests' needs, and doing our best to provide guests with perfect service~ Being able to get your affirmation shows that we have made some achievements, but we can't be proud, let alone sleep on our current small achievements~~ Now with your encouragement, Xiao H will tell this good news to all family members, keep up the good work, and live up to your expectations~ I wish you a happy life and smooth work~ -------Cheering Xiao H
Guest User
Smart Cozy Room (Double bed)
Stayed in Jun 2024
Other
2 review
Outstanding
Posted on Jun 30, 2024
I was very satisfied with the room. I made a profit by choosing this hotel when I came to Changshu this time. The price-performance ratio is very high. The location is very convenient, the facilities are very new, well maintained, clean and tidy, the room is spacious and spotless, I slept very well, the sound insulation is also good, there is almost no sound when the door and window are closed, very good. The environment is also very good and exquisite. The service is also very thoughtful and considerate. They helped to hold an umbrella on rainy days, which is very considerate. They also sent a good night drink, which is great. I hope it will continue!
Original TextTranslated by Google
Response from Property: 【Universal treasure box】【Intimate service butler】【24-hour free gym】【Free laundry service】Dada, hello, dear guest~ Seeing your full score praise, Xiao H is so excited that he almost jumps up~ Our H family adheres to the service concept of "customer first", thinking about what the guests think, worrying about what the guests worry about, anticipating the guests' needs, and doing our best to provide guests with perfect service~ Being able to get your affirmation shows that we have made some achievements, but we can't be proud, let alone sleep on our current small achievements~~ Now with your encouragement, Xiao H will tell this good news to all family members, keep up the good work, and live up to your expectations~ I wish you a happy life and smooth work~ -------Cheering Xiao H
Anonymous User
Smart Cozy Room (2 beds)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 29, 2024
Good service, close to Wanda for dining, close to Yushan scenic spot, smart home for the whole house, easy to control, good water pressure for shower, hot water comes up quickly, friendly service from the front desk lady
Original TextTranslated by Google
Response from Property: [Smart full coverage] [Good night porridge] [Rich breakfast] [Popular hot search] [Smart robot] [Free gym] [Free treasure box] [Worry-free travel] Da da da, hello dear guest~ Seeing your full score praise, Xiao H is almost excited to jump up~ I like the feeling of you, how should I put it, it is warmer than the stove in winter and sweeter than the cold cake in summer. I like the feeling of you, how should I put it, it is warmer than the stove in winter and sweeter than the cold cake in summer. When you feel lonely and helpless, warmth will always rise quietly in the depths of your heart to accompany you through the cold moments. Even if life is not that easy, I still want to put you in the future, happy all my life, not to be affected by the world. The world is better because of love, let us play a warm symphony with love. May your life be like a blooming flower, full of warmth and beauty. Keep up the good work and live up to your expectations~ -------Cheering Xiao H
Yachasu
Smart Deluxe Room (Double bed)
Stayed in Jun 2024
Business travelers
11 review
Outstanding
Posted on Jun 30, 2024
The room was very spacious, clean and tidy. The service was the highlight. I was very satisfied and liked this hotel. Parking was also very convenient when I came on a business trip. The location was very good, close to Wanda. The price-performance ratio was really high. I would stay here again next time. It was the only choice. The room facilities and equipment were also well maintained. It was obvious that they were very attentive. The breakfast was also very rich and nutritious. It was good.
Original TextTranslated by Google
Response from Property: 【Good night porridge】【Rich breakfast】【Popular search】【Intelligent robot】【Free gym】【Free treasure box】Da da da, hello dear guest~ Seeing your full score praise, Xiao H is almost excited to jump up~ Our H family adheres to the "customer first" service, thank you for the overall praise of our hotel. Being with you is the best gift in my life, and I love you in my heart every moment. With you in my heart, the sky becomes bluer, and the soft sunshine fills every corner. Your smile is like a blooming flower, filling my world with fragrance and beauty. I am willing to build you the warmest hut in the world and accompany you through every season. No matter how time changes, I just hope you will always be by my side, sharing each other's happiness and sorrow. The time I spend with you seems to be frozen in time, and every moment is engraved in my heart. My world has become so warm because of you, and every subtle care makes me feel infinite love. You are the sunshine in my heart, and your warmth can illuminate my way forward no matter when and where. I wish you a happy life and smooth work~ -------Cheering Xiao H
Guest User
Smart Cozy Room (Double bed)
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 27, 2024
Must give a 5-star rating! The hotel room is large, the layout is neat and reasonable, the mattress is very comfortable, and I slept until I woke up naturally. The most praiseworthy thing is the front desk lady and brother, the service is very enthusiastic
Original TextTranslated by Google
Response from Property: 【Good night porridge】【Rich breakfast】【Popular search】【Intelligent robot】【Free gym】【Free treasure box】Da da da, hello dear guest~ Seeing your full score praise, Xiao H is almost excited to jump up~ Our H family adheres to the "customer first" service, thank you for the overall praise of our hotel. Being with you is the best gift in my life, and I love you in my heart every moment. With you in my heart, the sky becomes bluer, and the soft sunshine fills every corner. Your smile is like a blooming flower, filling my world with fragrance and beauty. I am willing to build you the warmest hut in the world and accompany you through every season. No matter how time changes, I just hope you will always be by my side, sharing each other's happiness and sorrow. The time I spend with you seems to be frozen in time, and every moment is engraved in my heart. My world has become so warm because of you, and every subtle care makes me feel infinite love. You are the sunshine in my heart, and your warmth can illuminate my way forward no matter when and where. I wish you a happy life and smooth work~ -------Cheering Xiao H
Guest User
Comfy Room (Double bed) (No window)
Stayed in Jun 2024
Other
2 review
Outstanding
Posted on Jun 26, 2024
The room was very satisfactory, clean and tidy, the room was spotlessly clean and very comfortable. The service was also very thoughtful and careful. I lost something and they immediately helped me deal with it. It was very timely. I like it. The service is really reflected in these details. The room facilities are also very good, and the smart device frees your hands. The location is convenient, cost-effective, the room is also very quiet, and I slept very well. Next time I come to Changshu, I will stay here. It is the best choice
Original TextTranslated by Google
Response from Property: 【Good night porridge】【Rich breakfast】【Popular search】【Intelligent robot】【Free gym】【Free treasure box】Da da da, hello dear guest~ Seeing your full score praise, Xiao H is almost excited to jump up~ Our H family adheres to the "customer first" service, thank you for the overall praise of our hotel. Being with you is the best gift in my life, and I love you in my heart every moment. With you in my heart, the sky becomes bluer, and the soft sunshine fills every corner. Your smile is like a blooming flower, filling my world with fragrance and beauty. I am willing to build you the warmest hut in the world and accompany you through every season. No matter how time changes, I just hope you will always be by my side, sharing each other's happiness and sorrow. The time I spend with you seems to be frozen in time, and every moment is engraved in my heart. My world has become so warm because of you, and every subtle care makes me feel infinite love. You are the sunshine in my heart, and your warmth can illuminate my way forward no matter when and where. I wish you a happy life and smooth work~ -------Cheering Xiao H
Bingmeishihaosuan
Featured Smart Room (2 beds)
Stayed in Jun 2024
Business travelers
5 review
Outstanding
Posted on Jun 21, 2024
It was my first time to come to Changshu on a business trip. I found this hotel on Ctrip and booked it. It was really great. First of all, when I checked in, I was served a cup of gardenia tea. Considering the feelings of the guests, they divided it into cold and hot tea and sugar-free tea. A lady wearing a mask carried my luggage to the room and introduced the room facilities and equipment. For me, who was staying for the first time, it was a good opportunity to quickly understand the hotel. She also told me that the gym was on the 5th floor, so I could sweat after resting. It was very nice. There was also someone in the laundry room who collected the clothes, washed and dried them, and sent them to the room. It was all free, which doubled the favorability of business travelers like us. There was also a good night drink at a fixed time every night. I drank Tremella soup, which was great! I slept very well at night. The sound insulation was very good. Even if there was thunder and heavy rain outside, I didn't hear it. The breakfast on the second day was also delicious. It was not like what others said that there was nothing. On the contrary, I felt it was very rich. After all, when I was on a business trip, it was very good to be able to eat well and have a balanced nutrition. There was no need for some empty things that were flashy. When I checked out, I was also asked about my stay. I was very satisfied and stayed here every time.
Original TextTranslated by Google
Response from Property: 【Intimate housekeeper】【Free laundry】【Excellent location】【High-speed rail 2 kilometers】【Shanghu Lake nearby】【Free choice of parent-child rooms】Dear guests, thank you for your overall praise for our hotel. It is the favor of God, sending the messenger of love, which makes me show a long-lost happy smile; against the background of gorgeous fireworks, there is your gentle shoulder, watching the ever-changing fireworks in the sky, the taste of happiness slowly climbs. At this moment, I am immersed in the world of happiness and don't want to wake up. Love means that I have you! You look at me, just like admiring the flowers in the morning and the sunset. And I have finally found the meaning of my existence, and will always stay in a place where you can see it at a glance. Missing always becomes more transparent on rainy days, as the raindrops hit my heart; every time a drop of raindrops falls from the sky, my missing you increases by one point. With you in my heart, the sky becomes bluer, and the soft sunshine fills every corner. Whether it is windy or sunny, I will always be by your side and give you endless warmth and love. -Happy little H
Guest User
Smart Cozy Room (Double bed)
Stayed in Jun 2024
Business travelers
3 review
Outstanding
Posted on Jun 30, 2024
I have been to Changshu many times, and I did not make a mistake in choosing this hotel. It was great. First of all, it was raining, and someone held an umbrella for me when I arrived at the hotel. It was so considerate. After I arrived at the front desk, I was quickly checked in. It was thoughtful and considerate, and I was served tea. After checking in, someone took me to the room to introduce the room facilities and equipment. The room was spacious, clean, and the bed was very comfortable. The sound insulation was also good, and I slept very comfortably. I also had a delicious breakfast the next day, which was nutritious and well matched. When I left the hotel, they also asked about my stay experience. It was good overall and cost-effective. Parking is also convenient, the location is good, and it is also close to Wanda.
Original TextTranslated by Google
Response from Property: 【Good night porridge】【Rich breakfast】【Popular search】【Intelligent robot】【Free gym】【Free treasure box】Da da da, hello dear guest~ Seeing your full score praise, Xiao H is almost excited to jump up~ Our H family adheres to the "customer first" service, thank you for the overall praise of our hotel. Being with you is the best gift in my life, and I love you in my heart every moment. With you in my heart, the sky becomes bluer, and the soft sunshine fills every corner. Your smile is like a blooming flower, filling my world with fragrance and beauty. I am willing to build you the warmest hut in the world and accompany you through every season. No matter how time changes, I just hope you will always be by my side, sharing each other's happiness and sorrow. The time I spend with you seems to be frozen in time, and every moment is engraved in my heart. My world has become so warm because of you, and every subtle care makes me feel infinite love. You are the sunshine in my heart, and your warmth can illuminate my way forward no matter when and where. I wish you a happy life and smooth work~ -------Cheering Xiao H
Guest User
Smart Cozy Room (2 beds)
Stayed in Jun 2024
Family
1 review
Posted on Jun 17, 2024
The sanitation is a bit poor, but the waiter is very polite. In the morning, I asked the waiter for a children's breakfast coupon, but he told me that I had to pay extra. Later, I gave up. My family went to eat there. Fortunately, the breakfast fee was only a few eggs, and the steamed buns were only flower rolls, and there was no milk...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your absolute recognition and praise of our hotel's service attitude, which will be our confidence and confidence for unremitting efforts. However, regarding the sanitary environment problem you reported, we immediately reported the situation to the room and engineering colleagues, and found that it was caused by the corrosion of marble and the stains. However, since marble has breathing holes, the stains cannot be removed after being immersed. Therefore, after discussion, this room was inspected and rectified, and a layer of marble was added to the countertop for improvement. In addition, the breakfast problem you mentioned was investigated and found to be caused by the failure to make up for the meal in time after the peak meal period. We have held a meeting with the restaurant to discuss this issue and deal with it seriously. We assure you that such things will not happen again in the future. The guest experience has always been our direction and goal, and we insist on doing everything for the guests' good stay experience. We are deeply sorry for your imperfect experience. At the same time, thank you for your feedback, which gives us an opportunity to find and correct the problem. We also hope that you can choose to continue to trust us. The next time we meet you, we will definitely present ourselves in front of you with a more perfect image. I wish you a happy life and happiness every day. ---------Little H, full of guilt
Guest User
Smart Cozy Room (2 beds)
Stayed in May 2024
Other
9 review
Outstanding
Posted on May 28, 2024
The hotel is conveniently located, opposite Wanda Plaza and not far from the city. The room is spacious, with plenty of room to spread out, the pillows are soft and hard, very good, parking is also convenient, the overall accommodation is good, I will book again in the future
Original TextTranslated by Google
Yichuanfengyuyue
Smart Cozy Room (2 beds)
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 20, 2024
The front desk clerk is very enthusiastic. The room has smart voice-controlled curtains and lights, and there is a smart robot that can deliver takeout directly to the room. It is very convenient and comfortable. The parking lot is right at the door of the hotel. It is also very convenient to eat, drink and have fun across the Wanda Plaza. It is also very close to the scenic spot, and it is only two or three kilometers to Xinfu Temple Yushan. After leaving the hotel, I left something at the hotel, and I contacted us in time to help send the express delivery. It was very considerate! Give a thumbs up to the front desk lady Qing Jiujiu.
Original TextTranslated by Google
TGB09
Smart Cozy Room (Double bed)
Stayed in May 2024
Couples
9 review
Outstanding
Posted on May 5, 2024
The living experience is still very comfortable. The table is big and the sofa is very comfortable. What is more surprising is that the hotel provides four pillows, one is buckwheat husk and the other is cotton, so guests can take what they need. This is worth praising. The hotel is very good in sound insulation. There are construction sites and main roads next to it, but basically no sound can be heard. Next to it is Wanda Plaza and the night market. It is also nice to go out for a walk during the day and watch a movie here at night. As we chose a place to travel during off-peak hours, this hotel is still very suitable for our quiet life in a bustling city
Original TextTranslated by Google
Response from Property: {Free Treasure Box-----Free hairspray, hair mud, facial cleanser} I hope that my life with you in the future will be gentle, interesting, not too intense, three meals a day, four seasons, not too hurried, after all, I have a lifetime to waste with you. You are the flowers blooming on the trees, and the swallows whispering on the beams. You are love, warmth, and hope, you are the April day in the world. I am willing to be your army, put down my proud appearance, hold your hand and be your hero, from now on you don't have to be alone, because I am your all around. If I can have 999 good lucks in this life, I am willing to give 997 of them to you, leaving only two for myself, one is to meet you, and the other is to accompany you forever. I miss you through the glass when I wake up in the morning, I miss you through the bowl and chopsticks at lunch, and I miss you in the dark before going to bed. I miss you the best at thinking about you throughout the day.