Longemont Taihu Lake Town Hotel Reviews

Specially booked this to watch the new year eve fireworks at taihu ancient town. Hotel is located opposite the ancient town but there is not much else in the area. Room is big and clean. Breakfast has a good variety.

We had a pleasant and a wonderful stay at Longemont. Great view of the fireworks from our room. Xiao Wei helped us right from the check in. As we don't speak Chinese, Xiao Wei faciliated communication through we chat and promptly addressed all our queries to complete satisfaction. He also provided valuable suggestions during the stay to use our time productively as we stayed at the hotel only for a night. Hotel is Highly recommended for stay.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

Hotel manager was extremely helpful, she spoke English and tried her best to help us at foreigners. It was a great experience. Linen could have been changed daily, but other than that, it was great!

Disadvantages of the hotel room The room is a bit small, the water from the bathroom faucet is very large, and a lot of water will flow to the floor of the bathroom. The tea bags in the tea bar have been opened. Advantages Facing the ancient town, you can see the fireworks and music fountain light show at night, which is beautiful and spectacular👍, and the breakfast variety is rich👍 Before checking in, the housekeeper called and added WeChat to explain the parking location of the hotel in detail, and gave a souvenir when checking in.

The room I booked for the May Day holiday was very large, with a bathtub for bathing, and a balcony where you can see the ancient town and the fireworks show. I was quite satisfied. However, the TV in the hotel room was useless and could not be used, the internet was not available, and the breakfast was not very tasty.

This is the worst so-called luxury hotel I have ever stayed in. I strongly recommend that you don't come to hotels like Dragon Dream next time. They are not on the same level as Chimelong or Disney hotels, except for the charges. The so-called pitfalls are as follows: 1. The hotel facilities are similar and a bit old, the bathroom exhaust is broken, and the room has a bit of smell. 2. The TV only has satellite TV, no Internet TV 3. The rooms in the ancient town are hundreds more expensive than the mountain view, but if you watch the fireworks show in the ancient town, there is no need to spend hundreds more 4. Children over 1.5 meters tall are charged 270 adult tickets, which is a bit of a pitfall. The front desk hotel clearly said that guests can enjoy a 200 price, but there is no ticket center. And the entire hotel service staff, especially the ticketing attitude, is very bad and disgusting, so I just wasted 2 zoo tickets and didn't go. Unless it is 5.1 every day with crowds, it is a one-time consumption, and I won't go again next time. No one will be fooled twice. 5. The breakfast is 128 yuan buffet, which is a pitfall. There are not many things. It's just average. 6. The so-called Taihu Ancient Town is an antique building that has been built for 2 years. There is nothing. Except for food, many are closed. The highlight is that the fireworks show is also very large, which is not comparable to Chimelong and Disney. But the price is very close to theirs. It was a failed trip.

The ancient town is directly opposite the hotel. We watched fireworks at night. There were penguins in the hotel lobby. My daughter loved it. I definitely recommend it after watching the big circus!!! The hotel is really big and the receptionist is also very nice. The traffic was a little bit congested during this trip. I am satisfied with the hotel and the people👍

When we walked into the lobby, we were attracted by a group of little penguins. The front desk guy (Wu Minjie) who checked us in was very friendly and explained clearly what was included in the hotel package. He knew that we were taking our children to watch the fireworks, so he arranged a good room for us. We could see the night view of the ancient town and enjoy the fireworks show. The service of a brother in the lobby administrative service center was also very good. In short, I will still choose this hotel next time I go to Huzhou. The first day's trip was very pleasant. The animal world felt a bit pitfall

Although there was a waiting time for check-in, the room was quite large and fairly new, especially the rooms with the ancient town view, where you can directly see the fireworks show at night, which is a good point. You can take a shuttle bus to the zoo and the circus in the underground parking lot, but it costs 10 yuan per person, which feels a bit expensive. There is nothing special about Taihu Ancient Town, and many shops are not open. There are just some snacks, ring tossing games, etc. The night view is okay.

The five stars for service are only for meave, the housekeeper. My five-star praise and overall score are based on the housekeeper's service. The service was very good. I also applied for breakfast for my children, arranged a better room, saw more beautiful fireworks, and responded to my questions in a timely manner. Forget about the other staff. There was no smile the whole time, except for a female customer service who brought me water. If I were to rate the hotel, I would say that I would only give it 1 point. Whether it is the facilities, hygiene, or the service in the lobby, they are all very poor. Not having a refrigerator is something that a five-diamond hotel should not have, and not needing other floors is also something that a hotel like this should not have. I clearly told the escalator that it was broken, but the staff still directed me there, which made me speechless. The children's toiletries I asked for were thrown directly on the ground at the door. Don't they understand hygiene? So what if there is a packaging box? It gives people a very bad feeling, and the sound insulation effect is not good. It is really a very bad experience.

The room is quite big, the bathroom is separated into wet and dry areas, and you can see the fireworks of the ancient town from the balcony. The location is very good. You can see cute baby penguins when you enter the lobby on the first floor. The children like it very much, especially the butler Xiaobao. The service is very good, and he promptly informs us of a series of issues such as weather, performance time, parking, etc. There is also breakfast for children. Because the room only includes breakfast for two adults, the front desk said that children have to pay half price to eat. The butler Xiaobao solved the problem for free. The buffet breakfast is very rich and tastes very good. The children are very happy eating. The room at this price is worth the price-performance ratio.

1. The sanitation is not good. There are cigarette butts from the previous guest in the toilet, not to mention dust and water pollution. 2. The sound insulation in the room is very poor. The sound of benches upstairs, noise from the elevator entrance, and the music from the ancient town lasted until 01:00. 3. The front desk was not very patient and was very impatient when facing the consultation of Dragon Dream Travel. The room service was satisfactory and timely and the attitude was good. In short, this hotel is not worth the price except for its good location.

Convenient transportation, good environment. The ancient town opposite the hotel is really average, all man-made classics, low The relatively good thing is the fireworks show at night, which is really worth watching The breakfast in the hotel is not bad, but there are many people There is a penguin house in the hotel lobby, and the children like it very much