Booked a single room, and when we arrived the room was on the first floor. The room was very small, but fairly clean. The small window was in the aisle, and there was no privacy or security when the window was opened. I had planned to stay for one night, but after turning off the light before going to bed, I found that the light was still dim. As I have poor sleep quality, I couldn't fall asleep in such an environment, so I ran to the cashier to communicate with the boss about this matter. As a result, the boss said that this room was like this, and the light bulb was still on after turning off the light, and we couldn't solve it. I said that such problems should be told to us tenants in advance, and we have the right to understand and decide whether to stay or not. After hearing this, the boss started to speak very aggressively and unpleasantly, saying that for a room of dozens of yuan, what do you want? You can stay or not. If you want to live in a better room, you can pay extra to change to a better room. I was speechless. Later, I had no choice but to pay extra to change rooms. I complained about my real experience #service
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