Luxotel International Hotel

Luxotel International Hotel Reviews

Luxotel International Hotel

Xinqiao Building, No.65 Honghe Road, Changzhou, ChinaView Hotel Details
Luxotel International Hotel
Luxotel International HotelLuxotel International HotelLuxotel International Hotel
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Luxotel International Hotel Guest Reviews

4.8/5
Excellent
2329 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2329)
Positive reviews(2296)
Reviews with photos/video(200)
Classy environment(236)
Delicious breakfast(140)
Friendly front desk staff(140)
Large rooms(121)
Perfect for business trips(52)
Convenient parking(46)
Close to train station(37)
Negative reviews(33)
Peterboy
Elegant Double Room
Stayed in Apr 2024
Business travelers
4 review
2.5/5
Posted on Apr 17, 2024
The A/C couldn’t be turned off. It’s warm season but the A/C kept heating up the room. Kept waking up because of that. The staff at the front desk just said to remove my key card but then electricity would be out and my phone won’t charge. Very frustrating! 空调无法关闭。 现在是温暖的季节,但空调一直在加热房间。 一直因此而醒来。 前台的工作人员只是说要取下我的钥匙卡,但随后就停电了,我的手机无法充电。 非常令人沮丧!
Response from Property: Hello dear guest! First of all, thank you for choosing to stay. Xiao Lei is deeply sorry for the air conditioning problem you raised. The hotel's air conditioning system automatically changes according to the temperature every year. Xiao Lei has no way to control it. Xiao Lei was also with you at that time. After communicating with you, Xiaolei once again apologizes for the inconvenience caused to you. We look forward to your next stay and give Xiaolei a chance to serve. I wish you a happy life!
Zaishuiyifang3654
Elegant Double Room
Stayed in Nov 2022
Business travelers
67 review
5.0/5
Outstanding
Posted on Dec 12, 2022
Very nice.good location...........................
Response from Property: Thank you very much for your recognition of Xiaolei. I am very happy to be a stop on your perfect journey. Attentive service and treating every guest with compassion are Xiaolei’s most basic requirements. We strive to help every guest solve their problems during the journey. Any questions, let you feel as comfortable and comfortable at home in Leikete. We care about you every step of the way, every meal, and every night you stay. Let Xiaolei be happy to see you. If you are not careful, you will become the best part of Xiaolei's life. We look forward to meeting you again and wish you a happy life and smooth work.
Wei(James Kwok)
Superior Double Room
Stayed in May 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on May 15, 2024
I stayed on the same day. The breakfast was perfect, the accommodation was perfect, the gifts were perfect, the front desk service was perfect, and the room cleaning was perfect. I won't say anything else. I will come again next time. If I don't go to Wujin and Hutang, this place in Xinbei District is very comfortable.
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Guest User
Elegant Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The room is on a high floor with a great view. Parking is convenient, and there is a free underground parking lot. The surrounding environment is also very good. There is a park within a 20-minute walk. The service is good, and the front desk has WeChat for convenient communication. Bring your children here, and they will also give you a small dinosaur toy. The breakfast is very rich and the children like it very much.
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Anonymous User
Elegant Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The front desk staff is very enthusiastic, the overall environment is comfortable, the facilities are complete, and the hygiene is very good. It's great.
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Response from Property: The best way to travel is to find a long-lost feeling in a strange place. Xiaolei believes that detailed service is the most intimate service for you, and we still need to work hard on this road. You are our Bole, who discovered so many advantages of us. I am very fortunate to be able to travel with you, and I hope that there will be more surprises and touches when we meet next time.
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
2 review
2.0/5
Posted on May 3, 2024
The room is average. There is a smell as soon as you enter the room. It takes a lot of force to turn the faucet when taking a shower. What's more annoying is that there is no place to put the shower faucet. The experience is average!
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Response from Property: Dear guest, we sincerely apologize for the trouble and discomfort caused by the facilities in our hotel! If you have any questions during your stay, you can contact the front desk and we will handle it for you in time. We are also very grateful for your valuable suggestions and we will start to make corrections immediately. It is because of the valuable opinions and suggestions provided by customers like you that we can grow! Our service can become more and more exquisite! On behalf of all the partners of the hotel, I hope to get your forgiveness and understanding, and apologize to you again!
Guest User
Elegant Double Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The front desk service is very considerate and thoughtful. There is a warm reminder that the air conditioner is cooled. The manager also sent it to the elevator and reminded that the elevators No. 4 and No. 6 are hotel elevators. The hotel floors are 18-23, which are the best floors for viewing the scenery. The bathroom in the room is separated into dry and wet areas, which solves the embarrassment of one person taking a shower and going to the bathroom alone. The lights in the room can be adjusted according to the mode you want. The large floor-to-ceiling windows in the room increase the sense of air flow. The curtains are controlled by one button on the control panel. Overall, this is a very good stay experience. By the way, the breakfast is also great, and the auntie in the restaurant is very enthusiastic. Hygiene: The room hygiene is very good, and there are many warm reminders in the room. Environment: The night view at night is really beautiful. Service: The service is very thoughtful
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Response from Property: Thank you very much for your affirmation of Xiao Lei. At Rektai, from the moment you walked into the lobby, a smile, a cup of hot tea, and a greeting expressed the enthusiasm and thoughtfulness of Rektai people. Your satisfaction is only our starting point. Surprises and touches are the direction we have been looking for. On the road to chasing dreams, because of you, Rektai's tomorrow will be better. Too much gratitude seems to be unable to be expressed in words at this moment. Thousands of words are summed up in one sentence! Rektai's appointment, see you there!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
It was a very satisfying accommodation experience. I searched for many hotels on Ctrip and finally chose this one. The room is spacious, bright, and clean. The furniture is new, the office is comfortable, the service response is very fast, and travel is convenient. I will come again next time!
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Response from Property: Hello! Thank you very much for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Elegant Double Room
Stayed in Apr 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is very clean and comfortable, very quiet at night, the service of the lady is also very thoughtful, and the price-performance ratio is very high~
Original TextTranslated by Google
Response from Property: :Thank you very much for your affirmation of Xiao Lei. At Rektai, from the moment you walked into the lobby, a smile, a cup of hot tea, and a greeting expressed the enthusiasm and thoughtfulness of Rektai people. Your satisfaction is just our starting point. Surprises and touches are the direction we have been looking for. On the road to chasing dreams, because of you, Rektai's tomorrow will be better. Too much gratitude seems to be unable to be expressed in words at this moment. Thousands of words are summed up in one sentence! Rektai's appointment, see you there!
ivysherry
Comfy Family Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel service is very good, very patient and meticulous. I called to ask for a pack of tissues at night, and they sent two more bottles of water. The noodles and wontons cooked for breakfast were delicious. The lounge area in the lobby is very unique, and it is not far from the high-speed rail station. I will stay here again next time I come to Changzhou!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Superior Double Room
Stayed in Apr 2024
Family
4 review
4.5/5
Great
Posted on May 9, 2024
The hotel is pretty good. When they saw the children, they took the initiative to give them dinosaur toys and children's toiletries. The children were very happy. Next time I come to Changzhou, I will stay here again. Because I have to drive, it is quite convenient.
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Response from Property: If you don't get 5 points of affirmation from the host, please let Xiaolei cry for a while. Xiaolei is not omnipotent, but he will do his best. If you have any questions during your stay, you can contact Xiaolei at any time. Xiaolei is happy to serve you. Looking forward to your next visit
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel I booked when I brought my children out for fun, the room was very clean, the decoration was simple, and it was quite comfortable. The customer service attitude was also very good, and they also gave baby snacks, which was very loving.
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Response from Property: The best trip is to find a long-lost feeling in Rektai. Among thousands of people, we are not one step earlier or later. We are glad to meet you. Only when we miss you can we meet you again. Fate is just right. Because of professionalism, we are excellent. We are also growing and hope to provide more perfect service to our customers. Let you not only have a sweet sleep, the leisure of tea and books in the afternoon, but also a little surprise and a little touch brought by us, a slight look back at time, and a warm feeling for the soul!
Anonymous User
Comfy Family Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is large and clean. The curtains are fully automatic with one button. The shampoo and shower gel smell good. The hand soap is also good. There is a large sofa in the room to rest. I will come again next time.
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Response from Property: Dear guest: Hello! I am glad that you chose to stay at Rekotai Hotel. I was shocked to see your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel breakfast is rich and delicious. Home is a sheltered harbor, a cozy nest, and a warm corner for the body and mind. Home is where love is. The hotel has always hoped to use its caring and warm heart to become the home away from home in your heart. We look forward to your next return home!
Canghaidalaoshu
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
22 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room was very good and the service was even better. The breakfast was good. I was very satisfied with my choice. The Silver Noodle Shop next door is a must-have! A very happy stay! It's not far from the scenic spot. Except for Green Apple Lane, which is a bit far, everything else is fine.
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Response from Property: Dear distinguished guest; Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you at any time. return.
Guest User
Elegant Double Room
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Mar 23, 2024
I stayed here for the exam. It's close to the exam venue. Overall it's great. There are some small details: there is a disposable toilet seat, which many hotels don't have; the shower head in the bathroom is biased to one side, so cold water will not flow directly. Come on; there are many varieties of breakfast, and you can also eat lunch and dinner directly at the hotel. Personally I think the only flaw is that the disposable toothbrush is too hard The transportation around the hotel is also very convenient Of course, Ctrip’s customer service is also very good. I didn’t have a room originally, but they arranged one for me. Thank you very much.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Regarding the toothbrush issue you raised, Xiaolei will feedback it to the guest room department. Thank you for your suggestions and guidance. Through your meticulous description, You can feel the happiness this journey brings to you. This is what our service providers have always pursued. This will also become the motivation for us to continue to work hard and make progress. We look forward to serving you next time!