RENAISSANCE CHANGZHOU WUJIN HOTEL

RENAISSANCE CHANGZHOU WUJIN HOTEL Reviews

RENAISSANCE CHANGZHOU WUJIN HOTEL

No.689 LANYUE Road, Changzhou, ChinaView Hotel Details
RENAISSANCE CHANGZHOU WUJIN HOTEL
RENAISSANCE CHANGZHOU WUJIN HOTELRENAISSANCE CHANGZHOU WUJIN HOTELRENAISSANCE CHANGZHOU WUJIN HOTEL
Check available rooms for your travel dates
We Price Match
1 night

RENAISSANCE CHANGZHOU WUJIN HOTEL Guest Reviews

4.8/5
Excellent
1182 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1182)
Positive reviews(1166)
Reviews with photos/video(293)
Classy environment(176)
Friendly front desk staff(146)
Delicious breakfast(80)
Secluded lake view(62)
Great swimming pool(31)
Perfect for kids(29)
Luxurious(11)
Has play area for children(9)
Negative reviews(16)
Joyce Muthithi
Executive 2-bed Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Amazing and lovely staff, their free flow of soft drinks and juice was great! Happy hour is one not to miss! My family loved it.
Response from Property: Dear guest, thank you for sharing your feedback regarding your recent stay with us at Renaissance Changzhou and we’re really honored for your appraise. It’s always our aim to provide you the feeling like home. Sincerely look forward to welcoming you back soon!
ChevyTravel
Superior 2-bed Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Nice stay! Rooms are large and clean! No western options for food. Customer service at night is a bit confused but nevertheless we had a great time.
Response from Property: Dear guest, thank you for sharing your feedback regarding your recent stay with us at Renaissance Changzhou and we’re really honored for your appraise. It’s always our aim to provide you the feeling like home. Sincerely look forward to welcoming you back soon!
Guest User
Superior 2-bed Room
Stayed in Nov 2022
Other
2 review
5.0/5
Outstanding
Posted on Feb 3, 2023
Really enjoyed my stay in the Renaissance Hotel. The room was spotless and had a great view of the lake. The food was very enjoyable too. Will definitely use again.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to provide you comfortable, clean and friendly experience and strive in delivering quality services. Once again, we look forward to your next stay with us in the near future. Thank you!
Dr. Joern Kiepe
Superior Queen Room
Stayed in Aug 2022
Business travelers
41 review
5.0/5
Outstanding
Posted on Aug 18, 2022
It was a perfect experience in an awesome location. Very luxurious rooms with spectacular view to the lake, great breakfast. Would love to come again to enjoy all facilities.
Response from Property: Dear Guest, Thank you very much for choosing Renaissance Changzhou and taking your time to share your feedback. We’re really honored for your appraise. It’s always our aim to provide you the feeling like home. All we do is to let your trip feel more comfortable. Sincerely look forward to welcoming you back to our hotel again.
Guest User
Superior Queen Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 12, 2024
The rooms are spacious and bright. The hotel is close to West Taihu Lake and has a beautiful environment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. A good stay experience and the physical and mental safety of guests are what we have been striving for and paying attention to. We will work hard to improve our service level, and all Renaissance employees are looking forward to seeing you and your family and friends again! Sincerely! Changzhou Galaxy Renaissance Hotel Management Team
Anonymous User
Deluxe 2-bed Room
Stayed in May 2024
Friends
8 review
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: Very good, very large and spacious, the gym and swimming pool are very good and clean, and the West Taihu Lake is outside the window, with an unobstructed view. It can be said to be worth it. It is also very nice to take pictures inside, and I like this big mirror. The room is also very clean, and the body lotion is very useful! There is also a conditioner. There is a flower god temple next to it. Friends who have time can also go and see it. It is very good. The hotel provides free coffee☕️ and Changzhou's special dinosaurs🦖 I will choose this hotel again if I have the opportunity to come to Changzhou in the future
Original TextTranslated by Google
Response from Property: Dear distinguished guest, I am very happy to see your affirmation and praise for us. The comfortable bedding in the hotel rooms is well received by many guests and is the guarantee of your perfect sleep. We will continue to be committed to perfecting every detail to provide you with a perfect stay. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Sincerely! Changzhou Galaxy Renaissance Hotel Management Team
Wuxianxiangxiang~
Deluxe 2-bed Room
Stayed in May 2024
Family
57 review
4.0/5
Very Good
Posted on May 4, 2024
The room is nice, the high floor is very comfortable. The scenery around the hotel is very nice, a good place to walk and play. The service is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. A good stay experience and the physical and mental safety of guests are what we have been striving for and paying attention to. We will work hard to improve our service level, and all Renaissance employees are looking forward to seeing you and your family and friends again! Sincerely! Changzhou Galaxy Renaissance Hotel Management Team
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
23 review
5.0/5
Outstanding
Posted on May 3, 2024
The price-performance ratio is really high. It is really conscientious to stay in such a beautiful hotel within 1,000 yuan during the May Day Golden Week. The surrounding environment is super beautiful. Some small details are still a bit flawed: the shower room is equipped with 2 bottles of shampoo, but no shower gel. The hotel guests did not take the initiative to inform the self-service late, which is not very kind, but the price difference was refunded after it was raised.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your praise and love for Changzhou Renaissance Hotel! We are always committed to using sincere smiles, caring services and ever-improving facilities and equipment to make your journey perfect. We look forward to your choosing to stay at Changzhou Renaissance Hotel again! Sincerely! Changzhou Renaissance Hotel Management Team
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
28 review
3.7/5
Posted on May 3, 2024
Facilities: Generally new, bedding is very comfortable. Hygiene: It is relatively clean, no odor; hair dryer is dirty, not cleaned. Service: The most complained thing is the service. The connecting room was arranged without prior notice, the sound insulation is very poor, and the conversation next door can be heard clearly; bottled water was needed on the first day, and it took a long time to be given; there are many people in the restaurant, everyone is queuing, but the chef reserves food for individual guests, and the stalls below ignore the random queue. The attitude of the waiters is good, but the ability is insufficient or the training is not in place, and the management needs to be reflected. The most amazing thing is the bar on the first floor at night. The resident singers are very capable and dedicated. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for staying at the Changzhou Renaissance Hotel and for letting us know about the shortcomings of our service through your comments. We are sorry that the above issues you mentioned have affected your stay experience. We will strengthen the improvement and enhancement of related work in the future. Your opinions help us to make continuous progress. Thank you sincerely for your support of our work. If you want to communicate with us again, please contact us and our customer service staff will answer your questions carefully. Thank you again for your patronage and suggestions. We sincerely look forward to your next visit! Sincerely! The Management Team of the Changzhou Renaissance Hotel
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is clean and tidy. The view outside the lake view room is very beautiful, and you can see the view of West Taihu Lake at a glance. The focus service at the front desk is very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Changzhou Renaissance Hotel would like to express our sincere greetings to you! Thank you very much for staying at Changzhou Renaissance Hotel. We are glad that our staff Focus service brought you a pleasant stay! Your affirmation of our professional and meticulous service is the greatest reward for us. We will continue to use the guests' feedback to motivate our employees' work enthusiasm. Thank you again for your support and feedback. All the staff of Renaissance Hotel are looking forward to your coming again with your family and friends! Sincerely! Changzhou Renaissance Hotel Management Team
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The stay experience was great! The scenery of West Taihu Lake is beautiful. I plan to renew my reservation for the second time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Changzhou Renaissance Hotel and taking the time to share your stay experience. We are very glad that you have given a good review of Changzhou Renaissance Hotel. Your affirmation is the greatest compliment to the hotel. You can contact us at any time to book the hotel and easily plan your next trip! Welcome to stay again. Sincerely! Changzhou Renaissance Hotel Management Team
Kangjiamama
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The lake view parent-child room has a beautiful view. The free ticket to the West Taihu Film and Television Base is mainly about the Republic of China style. There are not many people. The bath water is very big and comfortable. The children said they would like to stay here again during the summer vacation.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying with us. We will continue to maintain high-quality services and excellent customer service standards, and strive to create a comfortable and warm accommodation environment for every guest. Thank you again for your praise and look forward to your visit again! Sincerely! Changzhou Galaxy Renaissance Hotel Management Team
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room facilities are new, the soundproofing is excellent, all rooms face the lake to the south, the breakfast is also good, it is a quiet place in a busy city, there are many recreational activities around, suitable for relaxing with children.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing the Changzhou Renaissance Hotel and taking the time to share your experience. We will keep every guest's opinion in mind, and your expectations are the direction of the hotel. Thank you for your support, and we look forward to seeing you again at the Changzhou Renaissance Hotel! Sincerely! The Management Team of the Changzhou Renaissance Hotel
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
4 review
2.5/5
Posted on Apr 5, 2024
The room was too hot and dry. I woke up many times during the night. The coffee I was given on the first floor was sent to the second floor, but the second floor told me to go to the first floor. I still didn't get it. They said they were not from the same department. There was a lack of communication. The breakfast queue was so long that I had to wait in the elevator. I could only eat bread.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for staying at the Changzhou Renaissance Hotel! We are sorry that we were unable to provide you with a satisfactory travel experience due to service issues. We would like to express our sincere apologies to you! We have fed back your feedback to our catering department. We will reflect and summarize the service carefully in the future to avoid such situations from happening again. Your opinions help us to make continuous progress. We sincerely look forward to your patronage again, and we will do our best to provide you with perfect service! Sincerely! Guest Service Team of Changzhou Renaissance Hotel
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is great! The guy at the concierge is also very nice! The location is great! The hotel is right in front of the traffic light, and it is easy to block the exit when you drive straight and encounter a red light.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Changzhou Renaissance Hotel and taking the time to share your stay experience. We are very glad that you have given a good review of Changzhou Renaissance Hotel. Your affirmation is the greatest compliment to the hotel. You can contact us at any time to book the hotel and easily plan your next trip! Welcome to stay again. Sincerely! Changzhou Renaissance Hotel Management Team