Lavande Hotel Chaozhou Hot Spring Riverview Store

Lavande Hotel Chaozhou Hot Spring Riverview Store Reviews

Lavande Hotel Chaozhou Hot Spring Riverview Store

No. 14 Hudi Road, Tiantouhe Village, Fengxi Town, Chao'an County, Chaozhou, Guangdong, ChinaView Hotel Details
Lavande Hotel Chaozhou Hot Spring Riverview Store
Lavande Hotel Chaozhou Hot Spring Riverview StoreLavande Hotel Chaozhou Hot Spring Riverview StoreLavande Hotel Chaozhou Hot Spring Riverview Store
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Lavande Hotel Chaozhou Hot Spring Riverview Store Guest Reviews

4.7/5
Outstanding
92 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(92)
Positive reviews(91)
Reviews with photos/video(39)
Awesome rooms(16)
Classy environment(13)
Awesome amenities(10)
Delicious breakfast(8)
Many amenities(4)
Friendly front desk staff(3)
Would stay again(2)
Large rooms(1)
Negative reviews(1)
Guantono Suwandi
Deluxe 2-bed Room
Stayed in Jun 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jun 25, 2024
Good service with high tech, delicious food with limited items, very clean and comfort. Limited staff with English speaking. Worth it . Recommended.
6/7
Philip
Hot Spring Suite
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Great customer service from hotel staff. I will recommend it to friends and will definitely stay here again. Thank you.
Anonymous User
Elegant Queen Room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on May 12, 2024
The service is very good! They also upgraded our room type!!! I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Lavande Hotel Chaozhou Hot Spring River View Branch. Your five-star review is the greatest affirmation of our service. We will continue to work hard! ! ! The hotel provides free parking services, self-service laundry rooms, charging piles and other value-added services. We look forward to your visit again~~
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Thank you boss for upgrading me. I soaked in the hot spring for a night. It was so refreshing. I was very satisfied with the service. There were special shoes and bath towels for children.
Original TextTranslated by Google
Response from Property: Wow wow wow ~ It's five points ~ Thank you dear for giving us such a high evaluation, we really feel very happy ~ I hope you go out and everything goes well, happy ~ ~
Guest User
Elegant Queen Room
Stayed in May 2024
Couples
5 review
3.3/5
Posted on May 4, 2024
Facilities: New hotel, no major problems with hardware facilities. Smart toilet, fresh air. But! First, the sound insulation is quite poor. It is said that the river view room is upgraded for free. I don’t say whether the river view is good or not. I heard the noise of vehicles driving fast outside all night! Because it is a cement cutting speed bump, it is very disturbing. I didn’t sleep well all night. Second, the toilet flushing sound is loud and long, very noisy Hygiene: Overall it looks good, but I slept all over my body and had rashes. I don’t know what detergent is used to wash the bedding, and the towels and bath towels fall off white fluff, bad review/ Environment: During the May Day holiday, I stayed in the suburbs of Chaozhou for 500 yuan. It is far away from the Southland and the ancient city. There are no shared bicycles nearby, and I have to drive everywhere. The distance is acceptable for self-driving, but the parking is open-air. At night, there are many people and you have to park in front of the next stall Service: It’s average, not too much intersection
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry for the bad stay experience. If you have any questions during your stay, you can call the front desk at any time "0". Welcome your supervision, hope to have more opportunities to serve you, and look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in May 2024
Couples
2 review
2.3/5
Posted on May 3, 2024
The room was clean and hygienic, there were ants on the pillow. There were few types of breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry for the bad stay experience. If you have any questions during your stay, you can call the front desk at any time "0". At the same time, we will strengthen the room skills training to prevent the incident from happening again. The breakfast is 33+, and the menu will be updated later. Welcome your supervision, hope to have more opportunities to serve you, and look forward to your visit again!
Annamana
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Facilities: Super modern! There is music in the shower, first time! Haha Hygiene: Very clean, just opened Environment: Great Service: Great! Breakfast is delivered to the room Cheap and good! Rare!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of the hotel in all aspects. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you and look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The plane made an emergency landing in Chaoshan due to heavy rain. We checked in at midnight and left in the morning. The overall feeling was good, clean, tidy, and most importantly, quiet, extremely quiet. I was in a hurry when I left, and I realized I didn't bring my ID card when I arrived at the high-speed rail station. I contacted the hotel (unified public WeChat account), and the front desk girl Qiqi (WeChat name) communicated clearly, checked in time, and then drove it to me immediately. The whole process demonstrated high quality, clear expression ability, and efficient response to customers, which made me look at Huazhu with a new eye.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of the hotel in all aspects. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you and look forward to your visit again! And we are Jinjiang~
Guest User
Elegant Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Very satisfied, the hotel is relatively new, the facilities are relatively complete ~ the price is moderate, and it feels much better to wake up in the morning facing the river view
Original TextTranslated by Google
Response from Property: Wow wow wow ~ It's five points ~ Thank you dear for giving us such a high evaluation, we really feel very happy ~ I hope you go out and everything goes well, happy ~ ~
Lushangbenpaoderen666
Elegant Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Newly opened hotel, nice rooms, large area, very new facilities and equipment, simple and stylish decoration, equipped with smart toilet, but the noise is a bit loud. There is a parking lot (free) and a charging station, which is great. It is a certain distance from the ancient city and Guangji Bridge, but it is convenient to take a taxi. There are few commercial facilities around, which is a little inconvenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Lavande Hotel Chaozhou Hot Spring River View Branch. Your five-star review is the greatest affirmation of our service. We will continue to work hard! ! ! The hotel provides free parking services, self-service laundry rooms, charging piles and other value-added services. We look forward to your visit again~~
Beiyangdejimoshi
Elegant Queen Room
Stayed in May 2024
Family
114 review
4.0/5
Very Good
Posted on May 13, 2024
It's really good, the service staff is very, very enthusiastic, parking is convenient, breakfast is good, you can visit the old houses in Chaoshan behind the hotel, it's a bit far from the city center
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of the hotel in all aspects. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you and look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 30, 2024
New house, new facilities, new decoration, complete supporting facilities, convenient parking, rich breakfast, clean and hygienic, convenient location, thoughtful service, and a very cost-effective hotel!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Lavande Hotel Chaozhou Hot Spring River View Branch. Your five-star review is the greatest affirmation of our service. We will continue to work hard! ! ! The hotel provides free parking services, self-service laundry rooms, charging piles and other value-added services. We look forward to your visit again~~
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room facilities are very new and the hotel environment is also good. The breakfast is very nice. The cake is very delicious. The preserved egg and lean meat porridge is also delicious.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Lavande Hotel Chaozhou Hot Spring River View Branch. Your five-star review is the greatest affirmation of our service. We will continue to work hard! ! ! The hotel provides free parking services, self-service laundry rooms, charging piles and other value-added services. We look forward to your visit again~~
SharonMiu
Elegant Queen Room
Stayed in Jul 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Jul 2, 2024
硬件很新,衞生很好,洗護用品很不錯,升級了房間,雖然不是對着江,但晚上比較安靜。離店後才發現麗呈會給我贈了兩張早餐券,沒用,浪費了!樓下充電樁左邊第一台不要用,充不進去,連續兩次都是十幾分鍾後自動斷電,一晚上充了個寂寞!要充電的客人避開左邊第一台充電樁
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Guest User
Hot Spring Executive Room (Double Bed)
Stayed in Jul 2024
Family
9 review
4.5/5
Great
Posted on Jul 6, 2024
非常整潔,前台及保安的服务态度,非常非常好,景觀美麗,自駕遊值得推荐,有車位及充电位,唯一是房间没有冰箱,是一個小缺点,但前台也很樂意帮忙住客,冷凍所需食物。
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