Suide Building, northeast of the junction of Chaozhou Avenue and Beizhan East Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
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Chaozhou Yuyu Hotel Guest Reviews
4.7/5
Outstanding
418 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(418)
Positive reviews(403)
Reviews with photos/video(113)
Classy environment(49)
Friendly front desk staff(41)
Delicious breakfast(34)
Well designed(26)
Convenient parking(26)
Well decorated(19)
Perfect for kids(15)
Has rooms for families(8)
Negative reviews(15)
Cckeyu
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 10, 2025
This is my second stay. The room is clean, comfortable, warm and clean. The facilities are great. The service attitude is very good. I really feel that it is impeccable. I highly recommend it to everyone. I will come again next time~
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise. We are glad that Yuyu Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
Qishuipaopaotang
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very new and clean, I will definitely book again next time. The most satisfactory fairy hotel
Facilities: complete, TV can cast screen
Sanitation: super clean, like new
Environment: very quiet
Service: proactive upgrade, polite
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
This hotel stay was perfect. The environment is beautiful. From the moment I stepped into the hotel lobby, I was infected by the warm smiles of the staff. The check-in procedure was efficient and convenient. The room was warm and elegant, the hygiene was impeccable, and every detail showed the care. The food was rich and varied, the taste was excellent, and the service was thoughtful. The hotel's facilities, such as the gym, were well maintained, and the staff were always available to provide professional help. Highly recommended to all types of travelers, it is undoubtedly the best choice for travel accommodation
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 31, 2024
A new hotel with a stylish and comfortable style. The overall feeling is very good. I would like to stay there next time. The family room is very cute and the whole family likes it. The breakfast is surprisingly rich in variety. The service is a plus for the hotel. If the guests have any problems, they will solve them immediately. The efficiency is high and the attitude is good. This is especially rare in Chaozhou.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and affirmation, which is a great encouragement to our entire team! We are glad to know that you are impressed by our stylish and comfortable environment, rich breakfast and excellent customer service. We are honored that your family likes the family room, which is a successful embodiment of our original design intention. We are very happy to hear that you mentioned that the variety of breakfast is richer than expected, which is also our pursuit in material selection and innovation. As for the high evaluation of the service team, we will continue to improve to ensure that every guest can enjoy efficient, enthusiastic and professional service. We cherish every valuable opinion of our customers, and your satisfaction is our goal and motivation to pursue forever. We look forward to your visit again. We insist on welcoming you with better service and experience, making every stay an unforgettable and beautiful memory.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The first choice for business trips, the hotel is newly renovated and very close to Chaoshan Station, 40 minutes by taxi, the service is also very nice, there are free drinks and candies in the lobby, very considerate and homely, the room is large, clean and sanitary, there is also a gym on the 2nd floor where you can exercise. It's really great and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Stand King Non-smoking
Stayed in Oct 2024
Other
28 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Yu Yu Hotel was opened in 2004 and is managed by the White Swan Hotel Management Company. The overall lobby and rooms are based on modern trends, with robot services, automatic curtains, and smart touch-control room lights, allowing you to experience warmth and elegance. Service needs can be met in a timely manner, and there are ample underground garages for free parking for guests. There is a buffet restaurant serving until 10:30 in the morning, with perfect cost-effective services. Therefore, it is recommended for friends in need to stay!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Oct 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 13, 2024
As everyone commented, this is a really good hotel with high cost performance, clean rooms, and front desk staff who are proactive, enthusiastic, meticulous, and thoughtful. The details are soothing, the breakfast is also rich, and there is a free laundry room and gym on the second floor. The hotel has a large parking lot for free parking.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
zhang_z_k
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 15, 2024
I like the decoration style of the hotel lobby and room. The mattress and pillow are very comfortable. The hotel has charging piles, the breakfast is also good, and the hotel has convenient transportation! It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you chose to stay at Yuyu Hotel. Seeing your evaluation, Xiaoyu was stunned! Thank you for your five-star praise. The hotel provides guests with a variety of breakfast dishes and fresh fruits and melons, as well as local porridge and beef balls rice noodles, which are delicious! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Stand King Non-smoking
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very good. Satisfactory stay. Communication at the front desk was smooth. The environment was really good. The price was very affordable. The bathroom was clean and tidy with no odor. Very good. I will definitely stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The price is moderate, very close to Chaozhou Ancient City, about 20 minutes by car, the hotel has a parking lot, very convenient, the front desk girl is very enthusiastic, the service is very thoughtful, the room is spacious, large, clean and hygienic, and also includes a buffet breakfast, rich in variety, very delicious, there is also a laundry room and gym on the 2nd floor, very convenient, cost-effective, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
alex7004
Capricious Double Bed Room With Comfy Sleep And Smart Toilet
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
A very good stay experience! It took 3 hours to drive from Quanzhou to Chaozhou. After checking in, the fatigue was swept away. The next day, I continued to drive to Guangzhou and was full of energy!
Hygiene: First-class level, the newly opened hotel is very clean
Facilities: There is a gym and breakfast, and it is very rich
Service: The staff has a good sense of service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yuyu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.
Anonymous User
Stand King Non-smoking
Stayed in Jul 2024
Family
11 review
2.3/5
Posted on Aug 29, 2024
Lying down and writing a bad review series
I booked a few days in advance and booked the room type that was ranked first, which is what the front desk said was the last room type. If there was a note on the page that this was the last room type, I would never choose it. The price difference of dozens of yuan was really unnecessary. I arrived at the store at more than ten o'clock. The front desk told me that the room was full and there was no change. I didn't want to change hotels.
I just didn't expect that the sound insulation was really the worst I had ever lived in. After listening to the sound of traffic on the road, I could also hear the "playful sounds" of the next room. At almost one o'clock in the morning, I could even hear the sound of robots delivering food! ! !
Originally, I thought about not staying in tourist attractions, choosing new instead of old, and seeing the comments about the team management of the White Swan Group, I thought it should be good! It's really speechless😓 I hope people with light sleep will read the bad reviews
I don't recommend this hotel at all! ! ! ! ! !
Hygiene: em… The bathroom has hairs from the previous guest
Facilities: The decoration is not bad, but the designer is to blame for the details. The basic switch button is always bright, and the air conditioner will stop and start again periodically… The toilet in the bathroom can adjust the brightness, but it always glows blue, and the door is directly opposite the transparent door of the bed. That’s it
It is not recommended for non-self-driving tourists, because it is not easy to call a taxi nearby, and it is far from the attractions. It is only suitable for people who don’t have much requirements for sleep and for transit.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!首先感謝您選擇愉羽酒店,愉羽酒店房間均是由中國美院設計統一設計,裝修。由於您選購的悦享大床房均在建築尾部我們也是在房價上做了很大的優惠了相較於其餘房型是享有7.5折的折扣。由於你們出行時間是暑期,入住客人均是家庭出行較多所以小朋友很多,以後我們工作人員會加強樓道巡查,避免小朋友在樓道打鬧嬉戲,影響到其餘住客,同時也會降低智能管家機器人的語音播報音量。打掃阿姨後續會增加較為年輕的工作人員減少衞生死角的遺漏。按鍵開關以及智能馬桶的燈光均會在您按下睡眠按鍵後都會關閉的,空調在到達您設定的温度便會待機,這點我們服務人員未能及時告知提醒,再次向您致歉。期待您的再次光臨,希望能有更多為您服務的機會!
Guest User
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Newly opened hotel, polite staff, room facilities as described in the hotel pictures. The hotel is not too close to the scenic spots, but as a self-driving tour, this is not a problem, because the hotel has free underground parking and the traffic roads near the hotel will not be congested. The free breakfast provided is very rich, and the room is clean and hygienic. The only problem is that the hotel cannot deliver the room on time, which really needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Family-friendly 2-bed Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 18, 2024
We stopped in Chaozhou for one night on the way back from Fujian. We didn't choose a homestay because we thought the sanitary accommodation might be uneven. We also had to consider parking since we were driving. After looking around for a long time, we finally chose Yuyu Hotel. We were so surprised when we arrived. The room was exactly the same as what we saw online, clean and tidy. We also found that it was managed by the White Swan Group, which made us feel more at ease. Although it is a bit far from the Guangji Bridge on Paifang Street, it is convenient to take a taxi there. My child Shuoq will stay here again next time he comes to Chaozhou.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Yuyu Hotel strives to create a warm and comfortable living environment for guests and strives to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Executive Family Twin&King Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
A very good hotel experience.
When I placed the order, I saw that it was a new hotel + White Swan Hotel Management, so I immediately placed the order. It was my first time to Chaozhou and I didn’t know the location. In fact, the hotel was not located near the scenic spot. It cost more than 20 yuan to take a taxi to Pai Fang Street, but this was not included. What shortcomings?
Hygiene: I believe White Swan's management is in place. I didn't even lay out sheets or toilet mats. I also used a big towel to wipe myself when taking a shower, and the kettle was plugged in to boil water.
Bathroom: The toilet is the same as other White Swan hotels.
Toiletries: A set of children's toiletries are given as a gift, which is very considerate. Two pairs of slippers are children's models and the quality is also very good.
The room has no smell and no mosquitoes, which is great.
Lobby service: There is a tea table with self-service tea, cookies, etc.
Breakfast: Very good, with many varieties and good quality. Must eat!
Disadvantages: The lighting in the room is not enough, there is no view outside the window, and the TV channels are charged.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yuyu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chaozhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chaozhou.