Intersection of Fengxin East Road and Beizhan 4th Road, Xiangqiao District, Chaozhou, Guangdong, 521000, ChinaView Hotel Details
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Venice Hotel Chaozhou Guest Reviews
4.2/5
783 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(783)
Positive reviews(721)
Reviews with photos/video(160)
Awesome rooms(166)
Classy environment(73)
Convenient parking(41)
Friendly front desk staff(33)
Large rooms(32)
Average sound insulation(26)
Perfect for business trips(11)
Luxurious(4)
Negative reviews(62)
HHK hk
Elegant Suite
Stayed in Aug 2023
Business travelers
84 review
4.0/5
Very Good
Posted on Aug 3, 2023
The room is so big and nice . But the location is not so good .
Happy friends
Elegant Queen Room
Stayed in Oct 2023
Business travelers
5 review
3.0/5
Posted on Jan 8, 2024
Old Hotel, need to renovate.
Carmen.Y
Boutique 2-bed Room
Stayed in Jan 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jan 31, 2023
good,good ververy good
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home when you stay at Venice Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Boutique Queen Room
Stayed in Sep 2022
Business travelers
2 review
3.7/5
Posted on Sep 20, 2022
All good
Guest User
Boutique 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The setting is advanced, clean and comfortable. The girl at the front desk is very nice and helped me upgrade.
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Guest User
Boutique Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Hygiene: Clean
Environment: Nice environment
Service: The girl at the front desk is very nice
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We have always insisted on warm service and clean hygiene in order to provide the most comfortable feeling for every guest. Every employee of our store has been working hard to provide every guest with a satisfactory stay experience. Welcome to visit us next time and provide you with a high-quality service!
Guest User
Boutique Queen Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room was clean and the bed was comfortable! The front desk staff was super nice!
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Guest User
Boutique 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Hotel
Service: Good, they upgraded our room for free. Environment: The room is large and spacious; the bathroom is also large, each area is separated and clean.
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. I am very happy. Welcome to visit us next time and we will continue to provide you with better services!
CCcf
Boutique 2-bed Room
Stayed in Aug 2024
Family
35 review
2.5/5
Posted on Aug 14, 2024
It’s too incompatible with the price of 300
Facilities: too old,
Hygiene: The toilet and plugs are broken
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Response from Property: Dear, I'm really sorry for your bad check-in experience. If you have any questions during your stay, you can communicate with the front desk. I just hope that you will be in a happy mood when you check in. Thank you for your criticism. The hotel will work hard to correct its shortcomings and hopes that you can choose to stay again. We look forward to your visit again.
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Friends
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room is spacious, clean and sanitary. The bathroom is luxurious and equipped with a smart toilet, bathtub, and dry and wet separation, making it suitable for a family.
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Shelang
Boutique Queen Room
Stayed in Aug 2024
Couples
18 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room was clean, quiet, fully equipped, and the bed was very comfortable. Great value for money!
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Response from Property: Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments and look forward to your next visit!
Guest User
Boutique Queen Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 24, 2024
The front desk staff is warm and thoughtful. The hotel environment is good overall. The breakfast variety is average. Some of the facilities in the room are a bit old.
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Guest User
Elegant 2-bed Room
Stayed in Jul 2024
Family
2 review
1.5/5
Posted on Jul 23, 2024
The most speechless stay!
The room we just checked in to had a strong musty smell. I thought that it would be better if I opened the window for a few hours to let in the air when I went out at night, but the result was still the same. The musty smell was too strong and it was uncomfortable to breathe. I could only ask the hotel to change rooms.
The first time I changed to a side suite, I thought the air conditioner had just been turned on and needed time to cool down, but after two hours, I was still sweating 😓, so I had to ask the hotel to change rooms again.
The second time I changed to a room, the air conditioner could not adjust the wind to a small level, and it was all strong wind blowing directly. It was already two o'clock in the morning, and I really didn't have the energy to toss and turn, so I could only turn my head to sleep and try to reduce the strong wind from the air conditioner. My husband had to drive the next day, so he had to choose to sleep in the car.
It was too painful to stay in a hotel that cost more than 400 yuan a night without breakfast. When I checked out, I wanted to complain to the hotel manager and give some suggestions, but the front desk evaded and said that the manager was not there and would call me then. It has been a day and a half, and I haven't seen a call back. In the end, I can only use comments to remind the next batch of guests, please consider carefully if you want to stay in this hotel!
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Pulainuolikui
Boutique 2-bed Room
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 22, 2024
It is quite far from the ancient city Guangji Bridge, and the taxi cost more than 10 yuan. The main rooms are mixed with commercial facilities. There is a KTV on the first floor of the hotel, and the rooms are not very big.
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for your bad experience. If you have any questions during your stay, you can communicate with the front desk. Thank you for your criticism. We will try our best to correct our shortcomings. We also hope that you can choose to stay in our branch again. We look forward to seeing you again.
Anonymous User
Boutique Queen Room
Stayed in Jan 2024
Other
10 review
4.0/5
Very Good
Posted on Jan 20, 2024
The room is average, the service is average, it is a bit far from the ancient city, the transportation is not very convenient, there is a KTV downstairs that is quite noisy, the breakfast is also average, and the surrounding area is not very lively