Lavande Hotel (Chaozhou Ancient City Paifang Street Harmonious Yazhu Branch) Reviews

It is generally good for the food and service and location is convenient to zhaoshan.

设施：OK 环境：OK 服务：OK

Key point: Wi-Fi is too slow. Is the Wi-Fi in expensive rooms even slower? Facilities: It looks good, but the tea cup has tea stains, is dirty, dusty and has no lid. There is a refrigerator in the room. The shower head can only adjust the temperature, not the water pressure. Soundproofing: It is common for ordinary hotels to have doors that are not soundproofed. The TV is really too small, has no HD channels, and is very slow to respond. Service: I asked the front desk for an extra room card to plug in, but they didn't give it to me. They said they needed a deposit. After agreeing to pay the deposit, they said there were too many guests and they didn't have the card? Is it peak season?

Cleanliness: Absolutely poor. Business double room costs 900+ per night. I originally thought it would be better if it was a bigger brand, but what happened? ? ? Ask the aunt to mop the floor again and remove the cigarette butts from the previous resident. Melon seeds were all over the floor. Auntie said that the floor tiles were of this color. I said, Auntie, that’s not true. Those ones were not swept clean at first glance. Why theorize about this? Just mop the floor quickly. Service: I asked for slippers and waited for 30 minutes. Environment: Business twin room, the room looks at the community. . . It's so great that I can't even open the windows. . Facilities: The rice noodles in the restaurant have no salt and the buns are cold. Why did I go to eat at 8 o'clock and they were cold? ? ? ? I really didn't want to comment at first, but I really couldn't bear it. I'm sorry for the 900+, I really want to curse! ! ! Recommendation: Resist firmly!

Facilities: Everything you need is there Hygiene: clean and tidy Service: attentive and thoughtful, responsive to requests It’s just that the prices during National Day are really too expensive.

The hotel lobby is tall and elegant, the waiters are friendly, and the rooms are clean and bright. We stayed in a double bed room. The 2-meter double bed was so comfortable, but the bathroom felt a bit small. Everything else was perfect! It is very convenient to find food near the hotel, the transportation is convenient, and it is not far from Paifang Street. It is a good choice to stay here when visiting Chaozhou!

Lavande Hotel Deluxe King Room The room is clean, bright and comfortable The room also has all the necessary facilities. It’s a good place to stay.

The geographical location and transportation are convenient to Chaozhou Ancient City Archway Street or West Lake Park. It’s only a five-minute drive and the hotel has a separate parking area. Room design with large glass windows, bright, clean and comfortable A hotel that is very suitable for travel and vacation If only I could clean it more carefully Every corner of the room will be better This aspect needs to be improved

Overall, I am very satisfied. The staff are very serious and enthusiastic. The room facilities are newer and the hygiene is average. The sheets are changed every day and you can tell that they have been washed. My favorite is this window sill, the automatic curtains are full of ritual feeling

Don't stay in room 219 on the second floor. The room has a strong smell and is very humid. The door frame of the room is moldy and the air outlet of the central air conditioner is moldy. The hallway on the second floor smells musty. The experience was extremely bad. We felt that the rooms on the second floor were disgusting, even the rooms on the entire second floor were not good. I went to the 3rd floor to take a look, and saw a room with the same layout as the 2nd floor, and even a room that was not as big as the 2nd floor. I wanted to ask the customer service if I could change to this room (after all, the windows are bigger, so that's fine too) The customer service asked us to add money. We really didn’t get any service and just wanted to make money. When I came back at night and got ready to go to bed, I pulled back the quilt cover and found a big yellow stain. I was so shocked! What the hell is cleaning? Please read more negative reviews when making a reservation. Don’t think it doesn’t matter. In the end, it’s not us who are the ones who feel uncomfortable.

The front desk service attitude is very good and enthusiastic, and the response issues are taken seriously and explained, but the overall experience is average. There is definitely something wrong with the hotel management. Chaozhou tourism is booming, and this kind of room has been sold for more than 400 yuan. This quality is definitely not worth it. The hotel There is mold in almost every corner of the house. The spider silk on the windows has not been cleaned for at least a month. The trash cans are severely moldy and very dirty. The air purifier is also moldy. There is mold everywhere. There is endless mold. Look at the pictures. I gave feedback to the front desk clerk the next day. They took things seriously and enthusiastically, and even gave small gifts to the random children, toys and a few facial masks. Otherwise, I would have given them all one star, but I still have to send a reminder to the hotel and Customer, this is really outrageous Hygiene: very poor Facilities: General Environment: The lobby air freshener should be free, it is very concentrated Service: The front office service is very good

The room is clean and sanitary, the facilities are complete and advanced, and the service attitude is warm and meticulous. High praise!

The lady at the front desk gave me a breakfast coupon. The room was unexpectedly big, and even more surprising was that it even had red wine as standard! ! Like, like, like

The hotel overall is relatively high-end and atmospheric, and the room space is relatively large, clean and tidy, especially sitting in front of the bay window in the room, it feels good. The service attitude of the sister at the front desk is also very good. I will choose to stay here again next time I come to Chaozhou.