Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Reviews

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

No.2 Chaofeng Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
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Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Guest Reviews

4.7/5
Outstanding
3018 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3018)
Positive reviews(2948)
Reviews with photos/video(1751)
Friendly front desk staff(461)
Convenient location(414)
Awesome amenities(392)
Convenient parking(276)
Well designed(261)
Well decorated(125)
Close to scenic area(125)
Delicious breakfast(119)
Negative reviews(70)
Hosh
Xi'An Double Bed Room
Stayed in Mar 2024
Family
5 review
3.7/5
Posted on Apr 14, 2024
The hotel was clean and the bed was comfortable. The included breakfast was really bad (you are better off having breast outside). The location isn't so great either because it wasn't within walking distance to anywhere worthwhile and there wasn't much around the hotel (except for various local eateries). The check-in was straight forward even with my limited Chinese vocabulary. There was a window in the bedroom so that was nice. The TV worked and allowed for watching local channels. New releases and movie rental was also available at additional cost.
Response from Property: Dear male god/goddess,hello! I am your favorite angel coco. We are very sad that we have not been able to give you a satisfactory check-in experience. This is ourgreatest regret. Your sincere evaluation is a spur to the continuous progress of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory check-inexperience, make you feel our sincerity, and let you see that we are constantly making progress in the hotel. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincereevaluation. I sincerely hope that you can stay again to feel our progress.
Anonymous User
Xi'An Deluxe Double Bed Room
Stayed in Feb 2024
Couples
5 review
4.0/5
Very Good
Posted on Mar 28, 2024
Walkable distance (15 to 20 mins) to 牌坊街 so if you want to explore the local neighbourhood it is recommended. Price is ok.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. The hotel is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed railway line, 1 km away from Kaiyuan Temple, and 1.2 km away from Guangji Bridge (Xiangzi Bridge) across the Han River. km, 1 km from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 km from Hanwengong Temple, 1.5 km from Chaozhou Archway Street and Xu Prince Consort's Mansion. There is everything you need to eat, drink and have fun in the surrounding area. We are honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Xiaoxi's service. We look forward to you and your family staying at Xi'an Chaozhou Ancient City Store again. , all the staff sincerely wish you good health and smooth work!
phtan68
Xi'An Elegant Room
Stayed in Dec 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Good location with bus station right at the door step@ abeit on the other side of hotel. Hotel is clean and modern with catch phrases around the room to light up your days. The service staff is polite and answer to all questions asked. Just like the other hotel near by there are eateries around the hotel and at each corners and they open till late night. It is also near Teochew West lake, and about 30 mins walk away from Teochew Old Town where all the attraction located. We booked with breakfast and it is delicious with some nice local Teochew cuisine, and to me you can coupled with your hotel booking or purchase for one of the day you stay.
6/17
Response from Property: It is an endless honor for Xi Xi to receive your affirmation and praise. Your satisfaction is the greatest affirmation to us! During your stay, we will make every effort and authority to provide you with the best stay experience! For you, we will constantly improve and surpass. Looking forward to the next beautiful encounter with you. Xi Xi hopes you can come back again
Tan
Xi'An Double Bed Room
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Our stay was great! The staff were friendly, and the room was comfortable.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The shop is 20 metres away from Chaozhou Bus Terminal, 10 metres away from the high-speed rail line, 1 kilometre away from Kaiyuan Temple, 1.2 kilometres away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometre away from Chaozhou West Lake Park and Chaozhou Ancient City, and 2.5 km from Hanwen Temple. Li, Chaozhou Paifang Street, Xu's son-in-law's house is 1.5 kilometres away, and there are all kinds of food, drinks and entertainment around. It's a great honour to serve you. Over the years, we have been ad
KIAN
Xi'An Double Bed Room
Stayed in Jul 2023
Solo travelers
10 review
3.5/5
Posted on Aug 20, 2023
The check in by staff too slow n not professional. When check as foreigner they had to do manually input info . Halfway she said asked me to wait n to serve local clients instead . I got angry n told me it should be in proper qué way. They claimed foreigner passport too complicated to fill up if they are new staff but the experience staff should come n help . The check in was totally too long even later it was finished in 15 mins. Local clients with children forcing them to do their first but staff should uphold priority come first for who come first.
Response from Property: We are the best match in the whole world! Xi'an Hotel is a hotel brand under the Plateno Group that is positioned as a fashionable and light luxury cross-border boutique. With the core value proposition of "a small sense of happiness, starting with pampering you", it creates an elegant, classic and exquisite temperament exclusive space for guests. Advocating a new attitude towards life during travel, Xana life - no matter when and where you travel, choose a relaxing space that is considerate and understands yourself. If you have any questions during your stay, please feel free to contact us.
Ardi in China
Xi'An Elegant Room
Stayed in May 2022
Travel with friends
49 review
4.0/5
Very Good
Posted on Jul 7, 2022
Clean rooms and located in a convenient location. Nearby the commerical street.
Response from Property: 尊敬的男神/女神您好!我是您的寵愛天使coco ,非常感謝您選擇入住希岸酒店並分享您的入住感受!一個人最大的辛福莫過於他的付出得到了別人的認可,現在的小希好比就是那個幸運的人! 小希會再接再厲,真誠期待您的再次入住,祝您生活愉快
Old Horse Fat Man
Xi'An Deluxe Twin Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Good and nice hotel, comfortable!
Response from Property: In the journey of life, many people come and go in a hurry, and meeting and parting seem to be an irreversible cycle. But what's wrong with that? Xiaoxi and you met, although the time was short, the process was beautiful. You left your figure and kindness, Xiaoxi showed you Xiaoxi's beauty, you smiled, that's enough~~~I hope on the day of parting, you are sunny and happy, and I hope you will still be cool when we meet again!
Bodenghupankeleisiboluochangsunwuji
Xi'An Double Bed Room
Stayed in Nov 2024
Solo travelers
3 review
1.0/5
Posted on Dec 25, 2024
When I came back, I saw that the service I purchased included late check-out, but the hotel front desk said that late check-out was not available. The hotel also asked me for a good review and sent me pictures and text. According to their reviews, the pictures they gave me were not the room I stayed in! Picture 2 was the actual room I stayed in, and picture 3 was the room I was given.
Original TextTranslated by Google
Response from Property: Dear male/female god, hello! I am your beloved angel Coco. I am sorry to bring you a bad stay experience. You booked on the Ctrip platform. The delayed check-out is based on the change of hotel room status. If the room status allows, the hotel will delay your check-out for free. The hotel you reviewed and asked for a good review are based on the consent and knowledge of both parties. Every customer has the right to comment independently. In this case, we have trained the hotel staff. The picture provided to you is a photo of our hotel lobby, not a photo of the room. The hotel is very sorry for the bad experience you had during your stay. You can contact the front desk for consultation if you want to delay check-out next time. I wish you a happy life!
helendan2012
Xi'An Double Bed Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Not only the comfortable room experience, but also the thoughtful service details, this hotel made me feel the warmth of home. Entering the lobby, the overall layout is very beautiful, retro style. Suitable for taking photos and checking in, the room is elegantly decorated and pleasing to the eye
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Anonymous User
Xi'An Elegant Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The service is very good. The transportation is convenient. The breakfast is good. The room is clean, tidy, sanitary and comfortable. The aromatherapy in the lobby is good. It is also convenient to go to the scenic spot. There is also a private parking lot. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Double Bed Room
Stayed in Nov 2024
Couples
15 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is clean and sanitary, the service is good, it is located in the city center, the transportation is convenient and fast, it is convenient to go everywhere, you can walk to the ancient city, it is really great. The only thing that needs to be improved is the quality of breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Goddess Romantic Twin Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
It is very close to the ancient city, the front desk guy has good service, there is a large parking lot, and the decoration style is very fresh. The only downside is that the restaurant opens a little late, opening at 7:30, and the dishes are not ready until around 7:50, but there is nothing to eat after 8:30.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Came to Chaozhou with my family for a trip. Didn't read the guide in advance. Find a hotel on the spur of the moment. Although the hotel looks ordinary, I was very surprised when I entered the lobby. The whole theme is 💙Tiffany blue💙. The room is also bigger than expected~ The front desk lady was also very considerate and enthusiastic to serve us and recommended a local specialty hot pot to us! Like 👍🏻 and will recommend it to friends and come again~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Deluxe Double Bed Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Good service, good environment, complete facilities, beautiful environment, it's really great, I will come again next time, Zheng Ji Kuey Teow Rice Noodle Roll Shop downstairs is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Xi'An Elegant Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The experience is good. The room is clean and sanitary, the facilities are complete, the bedding is comfortable, and the service is thoughtful and meticulous. The breakfast is Chinese style, with fresh stir-fried dishes, refreshing and delicious. The overall living experience is comfortable and clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!