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Location4.5
Amenities4.4
Service4.5
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All reviews(1566)
Positive reviews(1478)
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Classy environment(156)
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Negative reviews(88)
Muhammad Haseeb Raja
Deluxe Double Room
Stayed in Aug 2023
Solo travelers
9 review
2.0/5
Posted on Aug 28, 2023
One of the worst hotels I ever stayed at.
Will never stay again,
During shower, music is played and the is no way to turn off the music, the button to turn off the music is broken, more over the music also doesn't play well, stops after each second and plays again.
In the room, buttons for turn on and turn off lights are so weird and no clear writing on them. Picture attached.
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and sharing your stay experience. We are very sorry that the problems you encountered during your stay have caused you inconvenience and trouble. We have carefully checked and rectified the problems you mentioned to ensure that these problems will not happen again. We will pay more attention to details to ensure that every guest can enjoy a comfortable stay. At the same time, we will also upgrade and improve the facilities in the room to better meet the needs of guests. Thank you again for your feedback, we look forward to your visit again and give us the opportunity to provide you with better service.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Couples
2 review
3.2/5
Posted on Jan 8, 2024
Quite out of locality for visiting and some disturbance from renovation going on. Ehailing is a challenge for those without the necessary apps with epayment. Conversing in a limited Teochew dialect is sometimes helpful to get help.
Response from Property: Dear guest, thank you very much for your feedback to our hotel. First of all, we are very sorry that you encountered some inconveniences and disturbances during your stay. We deeply understand that these problems have affected your travel experience, and we apologize for this. Finally, we would like to express our sincere apologies again and assure you that we will continue to work hard to improve and provide you with better service. If you have any other questions or needs, please feel free to contact us and we will serve you wholeheartedly.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Comfort stay, easy access to prime location
Response from Property: 小楓感謝您的好評!您的滿意是小楓最大的動力!小楓一定會更加努力,將服務做得越來越好!小楓期待與您再次相約美麗潮州,相會浪漫麗楓!GoodMorrow衹為更好的出發
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Mar 19, 2024
The reception is polite and attentive.
Response from Property: 小楓感謝您的好評!您的滿意是小楓最大的動力!小楓一定會更加努力,將服務做得越來越好!小楓期待與您再次相約美麗潮州,相會浪漫麗楓!GoodMorrow衹為更好的出發
Shaomu
Deluxe Double Room
Stayed in May 2023
Solo travelers
1 review
2.5/5
Posted on May 27, 2023
EY dirty. Can see a bunch of hair collected by the cleaning staff but she forgot to take it away but left it in the middle of the doorway. Stints and marks everywhere inside the bathroom
Response from Property: 店總回覆:尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,您在酒店入住期間有體驗不好的方面,我們深表遺憾,我們會將意見告知相關部門進行檢查以及整改完善問題以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The surrounding environment of the hotel is acceptable. Breakfast is not included in the reservation. The front desk staff is attentive and thoughtful. Mangosteen tea is available in the lobby. The rooms are clean and tidy. The laundry room is in Building 8. It is cost-effective. I will recommend it to relatives and friends.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Apr 16, 2024
This Lefeng is an older hotel. Compared with the newly built ones, the interior may not be so new, but it is still clean and generous. It is very suitable for business people. The location is very convenient, and it is also suitable for tourism. It is also convenient for eating, drinking and playing. The only drawback of the hotel is the TV and a little sound insulation. The TV is too low, too old, and too old. It is 2024, and it still can't cast the screen. It is still a digital signal TV... As for sound insulation, you can still hear the sound of the corridor when you close the door. The door of the room is heavy, and everyone opens and closes the door like banging, which is inevitable. You can still hear what they have eaten in the corridor after eating supper in the middle of the night, but everyone still doesn't know what everyone does in the hotel with the door closed. As long as everyone closes the door, there is no need to consider internal sound insulation.
ps: There is the Internet celebrity rice noodle rolls and beef rice noodles downstairs. The barbecue is also good, but the locals will not eat the beef rice noodles (*new), and the boss is not good and self-righteous. They are all cheating outsiders. Outsiders can avoid thunder. Any one around the People's Square near the hotel or in the small streets and alleys is better and cheaper than his.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoli is very happy to see your sincere comment, which gives Xiaoli great encouragement. Xiaoli is very grateful that you chose us. At the same time, Xiaoli has also received your feedback, and the company will also We will upgrade the hardware and other conditions in the short term. We also wish you a happy life and look forward to your next stay. See you next time.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Other
53 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is located near People's Square, which is very convenient for travel. The room is clean and tidy, with complete supplies and rich breakfast varieties. There is a large underground dedicated parking lot, which is very convenient to enter and exit.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The environment is very good, the hygiene is also very good, and the cost performance is very high. If you stay in a hotel, you must choose a large hotel, which is worry-free and labor-saving. Staying in a hotel is comfortable. Don't go to those apartments or B&Bs.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
50 review
5.0/5
Outstanding
Posted on Feb 7, 2024
This brand was recommended by a friend. The overall environment and service are very good, and the price-performance ratio is high. This time I experienced the feature of automatic background music for showering, which was also very good. However, the TV in the room does not allow screen projection or HDMI connection, which is hard to understand.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Guest User
Deluxe Double Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 11, 2024
It's my first time to travel to Chaozhou. The hotel is located in the city center, which is convenient for going everywhere. The scenic spots are actually quite concentrated, so it doesn't have much impact. It's also very convenient to take a taxi. The room is very quiet near the community, and the service is good.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Guangmangwuxian
Deluxe Room (2 Beds)
Stayed in Oct 2023
Business travelers
25 review
3.0/5
Posted on Dec 10, 2023
The room smelled bad. The renovations next door started at 7am. The service staff had no way to solve these problems. They told me that the smell was in every room and they couldn't coordinate the start time of the renovations.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and sharing your stay experience. We are deeply sorry for the problems you encountered during your stay. We have thoroughly cleaned and disinfected the room, and will strengthen the inspection of the room to ensure that the next guest will not encounter similar problems when checking in. Regarding the renovation problem next door, we have communicated with the relevant departments and tried our best to coordinate and reduce the impact on guests. We will continue to work hard to improve the quality of service and provide guests with a better accommodation experience. Thank you again for your feedback and look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Facilities: Very complete and well-equipped, the rooms are fully equipped. Hygiene: Good, clean and tidy, no odor. Environment: Very good, right next to the square. Service: Warm and thoughtful, the front desk ladies are very professional
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is located in the city center, next to the People's Square, not far from Paifang Street, Guangji Bridge, and Guangji Tower, about 10 minutes away, very convenient for travel. The room is clean and comfortable, the facilities and equipment are complete, all controlled by intelligent systems, the front desk staff is warm and service-oriented, worth recommending.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2023
It feels good to live here. The room and bathroom are both big and spacious. It just feels a bit musty when you first enter. Just open the door and let some air in. Lavande Hotel is pretty good.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for your review! Your satisfaction is Xiaofeng’s biggest motivation! Xiaofeng will definitely work harder to provide better and better services! Xiaofeng looks forward to meeting you again in the beautiful Chaozhou and the romantic Laifeng! GoodMorrow is only for a better start!