Howard Johnson Hot Springs Hotel Chaozhou Reviews
Howard Johnson Hot Springs Hotel Chaozhou
Dongshan Lake Hot Spring Resort, Shaxi Town, Chao'an County, Chaozhou, Guangdong, 515642, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Howard Johnson Hot Springs Hotel Chaozhou Guest Reviews
4.2/5
617 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All reviews(617)
Positive reviews(561)
Reviews with photos/video(145)
Classy environment(117)
Relaxing hot springs(95)
Friendly front desk staff(87)
Quiet & comfortable(34)
Great air circulation(27)
Easy to get around(18)
Tasty food(16)
Luxurious(8)
Negative reviews(56)
Vijay
Superior Room (2 beds)
Stayed in Jul 2023
Business travelers
13 review
Posted on Jul 27, 2023
Hotel could not find my booking (booked by trip.com). It took more then 45 minutes for me to get room.
Room big but not clean. cockroaches are in bathroom and inside room.
Response from Property: Dear guest, thank you for your feedback on the hotel! I apologize for the extremely poor experience. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Dorota1991
Discount Twin Room
Stayed in Jun 2022
Couples
26 review
Amazing
Posted on Jul 7, 2022
If you are looking for a quiet hotel in the area well connected to the train station, this is it.
Everyone in the hotel were genuinely friendly and helpful. Room was clean and specious, although if you are a non smoker better inform the hotel to prepare a room without the cigarette smell.
They have Chinese style breakfast. During the weekdays, with only few guest, there weren't much choice, but everything was good. During weekends with more guests there were a lot of options. Only if they have real coffee, not instant...
Hot Springs Area was additionally paid 88 per person, open 14-21. It was a very nice experience, but expect a lot of people during weekends. Unfortunately while inside, you cannot to go to the hotel restaurant to eat something, but you can order waimai.
Overall we had a very pleasant stay and big thanks to the front desk staff for all the support 😊
6/15
Response from Property: Dear ~ Thank you for taking time out of your busy schedule to comment for us. Maybe Xiao An didn't do well enough to get your five-star praise, and Xiao An felt a little depressed. However, Xiao An will continue to work hard and make persistent efforts to upgrade the service quality of Howard Johnson Tai 'antang Hot Spring Hotel to a higher level. Chaozhou Dongshan Lake Hot Spring is located in the Dongshan Lake Tourist Scenic Area at the junction of Chaozhou, Shantou and Jieyang, and it was built by Guangdong Dongshan Lake Hot Spring Resort Co., Ltd. with more than 50 million yuan. Dongshan Lake hot spring water is a rare natural warm mineral spring, with a sunrise water volume of 2,000 tons and a perennial water temperature of 90℃-104℃. It has the characteristics of high water temperature and good water quality. It contains metasilicic acid, radon, fluorine, sulfur, lithium and other trace elements beneficial to human body. It is rare and effective for neuralgia, muscle soreness, joint pain and other diseases. It can activate bones and muscles, relieve fatigue, improve health and beautify the body. Sincerely invite you to stay again. There are more surprises waiting for you to experience here. I look forward to your next stay ~!
Dragon1988
Superior Double Room
Stayed in Jun 2023
Solo travelers
163 review
Great
Posted on Jun 13, 2023
Good hotel. nice reception. Flexible.
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has given us great encouragement and is also a driving force for our progress. We will continue to maintain our enthusiasm, friends from afar, and eagerly look forward to your visit again! Welcome back to experience again. Wishing you a happy life
Luciano
Superior Double Room
Stayed in Feb 2023
Business travelers
81 review
Very Good
Posted on Feb 23, 2023
Good hotel, the surroundings are really beautiful
Response from Property: Dear guests, thank you for your comments on the hotel! I'm sorry I didn't get your five-star praise. If you come here next time, I hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
Paul Allen
Superior Double Room
Stayed in Sep 2021
Couples
19 review
Posted on Nov 28, 2021
The hot springs spa (sold separately from the hotel) are a nice day/evening for relaxing and if you're going to the neighboring mountain for a bit of hiking then it might be worth it. But, the rooms (although clean) are a little minimal. The breakfast was a complete joke, served cold in a smokey, noisy environment. I couldn't believe it. This place was mentioned with a couple others in a vdieo review you can see here; https://www.youtube.com/watch?v=q7_GKqw0Qdk&t=395s
Response from Property: Dear Customer ,Thanks for your visited and give us valuable messages.We'll improve our services and look forward to your living next time.
Guest User
Superior Room (2 beds)
Stayed in Mar 2023
Couples
11 review
Outstanding
Posted on Mar 19, 2023
Nice～
Anonymous User
Superior Double Room
Stayed in Aug 2024
Business travelers
39 review
Outstanding
Posted on Aug 8, 2024
The room was clean, but the weather was too hot. I wanted to take a hot spring bath this time, but I didn't get to. I'll take my kids here next time. I heard the hot springs here are good.
Original TextTranslated by Google
Anonymous User
Superior Double Room
Stayed in Apr 2024
Solo travelers
2 review
Posted on Apr 11, 2024
The hotel facilities are relatively old, which is fine, but the service is hard to say. There is only a pair of flip flops in the room. I have never seen a hotel without disposable flip flops. What's more annoying is that I found out that there was no shower gel halfway through the shower. If there were no flip flops, I could ask the front desk for it, but if there was no shower gel, did I have to stop and call the front desk? I was speechless!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gongkewei
Superior Room (2 beds)
Stayed in Mar 2024
Family
94 review
Posted on May 13, 2024
Environment: The environment is good and the stay is comfortable. I will come again next time. The location is very convenient. It is close to the exit of the subway station. There are also different restaurants and shopping malls suitable for business trips and tourism. There is a fish spa.
Original TextTranslated by Google
Response from Property: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Japanese-style Suite
Stayed in Feb 2024
Family
4 review
Posted on Feb 22, 2024
1. The room facilities are old and outdated (the facilities are completely inconsistent with the opening date marked on Ctrip.com)
2. Extremely poor hygiene
3. The environment is extremely bad, the lights are dim, and the experience is extremely poor.
4. The service is average and the hot spring facilities are average and old.
5. Breakfast is extremely unpalatable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Deluxe Room (2 beds) (Soaking tub)
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 22, 2024
The service attitude is very good, the environment is OK, and the stay is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Chaozhou Taiantang Howard Johnson Hot Spring Hotel. You will enjoy a wonderful stay here. We sincerely feel your recognition of the hotel. We will continue to maintain and require each of our employees to meet higher standards to provide guests with unforgettable and high-quality services. We sincerely look forward to your next visit
Guest User
Deluxe Room (2 beds) (Soaking tub)
Stayed in Jul 2024
Business travelers
1 review
Posted on Jul 29, 2024
Such a big resort hotel, but the breakfast only has porridge and two side dishes, the food is still smelly, and the transportation is very inconvenient, you can't get a Didi car, I don't recommend you to stay there, and the hotel is old
Original TextTranslated by Google
Anonymous User
Deluxe Double Room (Hot spring)
Stayed in Jan 2024
Couples
55 review
Very Good
Posted on Jan 23, 2024
The room was generally clean and the bed was comfortable. It was quiet at night and I could hear birds chirping in the morning.
Unfortunately, the hot spring area only opens at 7:00 pm. Fortunately, we booked a room with a bathing pool. It was good to take a dip in the room first.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Solo travelers
3 review
Great
Posted on Jan 22, 2024
It’s great to have hot springs in winter! The service is good, the room is comfortable, and the hot springs are enjoyable. Although the facilities are a bit old and far away from the ancient city, it is very worth it. Good for relaxing and when the weather is cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Family
67 review
Posted on Jan 20, 2024
The hotel has a nice small environment, but the surrounding transportation is not convenient. The room facilities are average and the price/performance ratio is low.
The Chinese coconut chicken hot pot is good and the waiters are friendly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!