Orange Hotel (Chaozhou ancient city people's Square store) Reviews
Orange Hotel (Chaozhou ancient city people's Square store)
No.350 Fengchun South Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Orange Hotel (Chaozhou ancient city people's Square store) Guest Reviews
4.6/5
Very Good
1804 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1804)
Positive reviews(1753)
Reviews with photos/video(397)
Delicious breakfast(205)
Friendly front desk staff(99)
Well designed(33)
Poor air conditioning(24)
Perfect for families(23)
Located downtown(23)
Easy to call taxis(21)
Delicious buffet(16)
Negative reviews(51)
Travel Z
Queen Room
Stayed in May 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on May 27, 2024
Great design with the orange concept. The robot is nice. Service is good as well when I request to change non smoke room and they immediately send to us. Breakfast multi variety ☺️
AI Xiaodu is helpful as well
Response from Property: The review is so perfect that even Xiaoju seems a little embarrassed, but this score doesn't seem to match the review. Xiaoju secretly tells you that good reviews are best matched with 5 points. Thank you for your review. If you are satisfied with your stay next time, please remember to give us 5 points like, thank you!
GohC
Superior 2-bed Room
Stayed in Jun 2024
Couples
7 review
4.5/5
Great
Posted on Jun 4, 2024
Room size is reasonable n clean. breakfast buffet is ok with varieties.
Response from Property: The review is so perfect that even Xiaoju seems a little embarrassed, but this score doesn't seem to match the review. Xiaoju secretly tells you that good reviews are best matched with 5 points. Thank you for your review. If you are satisfied with your stay next time, please remember to give us 5 points like, thank you!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Friends
12 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Our 2nd time to this hotel.. love the room and location.. xiao du was so fun to play with.. love the amenities with the orange theme as we..
Response from Property: Dear guests, hello! Thank you for choosing and staying at Orange Chaozhou Ancient City People's Square Hotel. We are very happy to receive your praise and recognition! The hotel is located in the center of Chaozhou, with a superior geographical location and convenient transportation. It is adjacent to Chaozhou People's Square and backed by Chaozhou Commercial Street. It is not far from famous attractions such as Paifang Street, Kaiyuan Temple, and Guangji Bridge. There is a 24-hour self-service laundry room on the 15th floor of the hotel, and the gym is free to use, so you can travel without worries. Orange-flavored toiletries are always welcome to welcome you, and the zero-pressure big bed will accompany you to sleep peacefully. It is a great honor to provide you with satisfactory and considerate service. We are dedicated to creating it, just to present you with perfection. Looking forward to your stay again, we will continue to work hard to bring you a more perfect stay experience and accommodation services, and wish you a happy life!
LawrencePoh
Parent-child Room
Stayed in Jun 2024
Friends
27 review
3.5/5
Posted on Jun 16, 2024
Nice to stay. 2km to 古城。
Josephine
Superior Queen Room
Stayed in Jan 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 30, 2024
We had a wonderful experience at 桔子酒店(潮州古城人民廣場店). The rooms were clean, very comfortable, and the staff was amazing. Full of orange flavour in hotel such as hand wash, body wash, shampoo, hair conditioner, candies and snacks.
Response from Property: Hello dear guests! It is a great honor to serve you and thank you very much for your support and recognition of our work! The hotel is located in the center of Chaozhou, with a strategic location and convenient transportation. It is adjacent to Chaozhou People's Square, backed by Chaozhou Commercial Street, and not far from famous scenic spots such as Archway Street, Kaiyuan Temple, and Guangji Bridge. The hotel rooms are decorated with sunshine, vitality and warmth, and the smart guest control can wake you up with one button. The 65-inch TV is bright and colorful, and the excitement will bloom for you. All rooms are equipped with refrigerators. The restaurant on the second floor provides guests with a buffet-style energy breakfast, with freshly made local beef offal noodles to satisfy your picky taste buds. Juice and freshly ground coffee are available for free at the tea bar in the lobby. Laundry room and gym are all available, located on the 15th floor of the hotel. We have always been adhering to the purpose of treating guests like relatives and friends, treating every customer with kindness and joy. We will continue to improve the service quality of the hotel to ensure that every time you stay is unforgettable and every encounter is an intriguing experience. story, sincerely looking forward to your visit again! wish you a happy life!
Anonymous User
Queen Room
Stayed in Dec 2023
Couples
7 review
4.2/5
Very Good
Posted on Dec 21, 2023
Not exactly near tourist attraction but not terribly far either. Being a very new hotel so super clean. Room filled with hi tech gadgets. Staff very helpful and very good service
Guest User
Superior Queen Room
Stayed in Aug 2024
Friends
1 review
4.7/5
Amazing
Posted on Aug 25, 2024
Great experience there with welcome drinks and snacks like biscuit available.
Guest User
Queen Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 16, 2024
The hotel is minutes away by taxi to the ancient city centre which means bigger rooms at lower prices. It's been opened for a couple of years, and there are minor signs of wear-and-tear, e.g. shower cubicle door leakage, and broken exercise bike in the little gym room. General hygiene is excellent. Sticking to the citrous theme, odours of oranges and mandarins can be found everywhere - from body wash and shampoo, to the complementary tea bags and welcome biscuit. The staff was extremely helpful and well prepared for touristy questions, though the command of languages other than Mandarin Chinese was very limited.
Judy
Deluxe Family Room
Stayed in Oct 2023
Family
24 review
4.2/5
Very Good
Posted on Nov 3, 2023
Hotel breakfast is nice, offers a variety of food to choose from. Staff are courteous and accommodating. I recommend staying here if you’re visiting the area. Orange robot works hard and they are very cute!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Family
2 review
3.7/5
Posted on Apr 17, 2024
The hotel is in a good location, overall hotel facilities are good but the breakfast have a few choices of food.
The check in process is very slow which need to be improved and the front desk rarely speak English.
Response from Property: Hello dear guests! Thank you for choosing to stay at Orange Chaozhou Ancient Town People's Square Hotel, and thank you for your comments and suggestions. We apologize for the bad experience this time brought to you, and we will redouble our efforts to create a more comfortable and high-quality hotel for you and more customers. We wish you a happy service environment!
Anonymous User
Deluxe Family Room
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 30, 2024
Hotel is very clean and lobby provides snacks and drinks which were greatly appreciated. You can command xiao du to complete simple task and perform searches of info as needed in the hotel room.
Bed is comfortable. Toiletries, shower foam, shampoo and conditioner are all orange scented and quality was quite good.
Location wise, a short cab ride is needed to main shopping areas but didi is affordable and easily accessible through the app.
Chin Hee
Deluxe Family Room
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 18, 2024
A very modern high tech hotel and room with very excellent amenities. Will recommend highly to anyone. Breakfast was good and good spread of food. Will stay in another Orange hotel when I next visit a Chinese city
Response from Property: The review was so perfect that even Xiaoju seemed a little embarrassed to read it, but this score seemed a bit inconsistent with the review. Xiaoju secretly tells you that good reviews are best matched with 5 points. Thank you for your review. If you are satisfied with your stay next time, please remember to give us a 5-point thumbs up. Thank you!
ChanKitty
Deluxe Family Room
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 8, 2023
Very good breadth with lots of choices.
Guest User
Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Modern hotel with electric curtains auto flushing, Front desk very friendly.
stella xyun
Queen Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Nice hotel, noticed that many branches in CHINA. will definitely come back to stay again. Thanks and well done