The Royal Oak Hotel

Booking was cancelled day before so had to arrange alternative accommodation. I am still awaiting a refund

Nice hotel stay Very nice room , beds were comfy , lots of space , shower was great , free parking , staff were friendly , would def stay again

Dirtiest hotel ever. The worst room ever. It seemed like the room was never cleaned from months. Dust, Hair and stains were all over the place. The bedsheets were dirty. The towels were not clean. This place shouldn't have any guests at all.

The good and the bad. Lovely looking hotel from outside. My room was small and compact but looked ok. Had TV mounted on wall, kettle, coffee,teabags,milk pots all supplied. Towels, bed lined supplied. Bed linen nice and fresh. Evening meal was superb and reasonably priced. Good service at check on and for meal. Faults which really spoilt my overnight stay.!! NO HOT WATER FROM SHOWER no matter which direction you turned the dial. Left it running for 10minutes at both ends of the temperature dial 😡😡😡 Went to hand basin as needed a wash following training on my bike! NO HOT WATER FROM EITHER TAP despite leaving them on one at a time for nearly 10 minutes. Water pressure from taps very poor with one tap the water barely come out of tap. When toilet was flushed the water continued to come into the toilet - you could hear this all through the night = very annoying! Because i had spent over an hour in the ensuite room the extractor fan continued working for 2.5 to 3 hours after i turned out the light = very annoying when you want to get to sleep as i had to get up early to go to my time trial race. Also the light over the shower area does not work. Lastly - the double bed have lovely bed linen,but the pillow end of the bed was lower than feet end of bed - trying to sleep like this gives you a headache as blood is pooling as it is below your heart when lying down! All this is a problem because of an uneven floor!!

Good value but en-suite very small (room 6) and door lock almost impossible to lock or unlock a serious issue especially in the event of a fire

We chose this hotel as it was conveniently located in the town and close to Kinder Scout for walking. Unfortunately the hotel is a disaster waiting to happen with many health and safety issues, even aside from the quality of the rooms, bedding and other facilities. Fire doors are constantly wedged open, even up to the second floor. The room I stayed in had a faulty lock which meant once locked it was almost impossible to open - needless to say I slept with the door unlocked - far from ideal. The manager came to investigate but just shrugged when I explained the risk. The rooms themselves are outdated in terms of decor and furniture, and the beds and bedding are totally worn out - probably the worst hotel bed I’ve ever slept in. Whilst the hotel staff were friendly enough they seemed oblivious to any of the issues, and more concerned about selling us beer and breakfasts. Even allowing for the relatively low cost of the room, this is not good value for money and I would definitely not recommend staying here - it needs some serious investment to make it safe, and more pleasant to stay in.