The Vine Hotel

Called in for food, the availability of which was conspicuously advised outside. Dutifully paid for car parking (really!) on the basis that we would get the money back as we will easily spend greater than the £20.00 minimum spend to get the fee back. Paid up, we went in, only to be told that the kitchen was closed, so no food. We could not stay as we had a hungry child to feed so I asked for the car park money back. The otherwise helpful member of staff refused unless we spent the £20.00, which obviously wouldn’t happen as their kitchen was closed. I was less bothered about the cash than the fact that they wouldn’t refund the money when they were not willing to provide the advertised product. Unforgivable.

We’re regular visitors to The Vine for Sunday lunch or Dinner. The food is always excellent quality and there is plenty of it on the plate. It’s a lovely relaxed environment, looking forward to the winter and the real fire. Staff are helpful.

We have been here before yet not had the carvery. This time visiting chapel with our doggie we had the carvery…… it was absolutely delicious 👌 Had lots of carveries over the years, but by far this was the best. And the staff are all so welcoming and lovely too. Definately worth a visit wether passing by or making a special trip just for the carvery.

Room very clean and tidy bed was comfy , negative the walls are very thin you can hear people talking in the next bedrooms and hear people snoring , you get free parking and can come and go as you please , we stayed on a Saturday night and they had karaoke in the bar , we ordered food which was very basic , staff were friendly

We stayed for one night the 9th to the 10th of August, it was a last minute booking and by mistake l had booked the wrong vine hotel ( booked Skegness) the young man who found us a room and sorted out my mistake was lovely as was Amy at The Vine in Skegness and l didn’t lose any money! The room was modern, clean and had everything we needed. The shower was a good size and the water pressure was great, we honestly couldn’t fault it. Parking was free and ample and 11am check out a bonus. We will definitely stay there again 😊

Went today for a Sunday carvery stright off the bat had to pay for parking.went for a pensioner's meal and the told me you only get a small for that so I had to go for the big one wich was full price!and what carvery do you know where you cant help your self to the vegetables they serve your by spoon very little aswell and you can only help your self to the gravy! Pointless of a carvery.and if you are on a low income as 2 pints cost you £9.50 100% will not go back! Mediocre food and service for a top price!

Room was fine, everything that we could want at a very reasonable price, excellent location. Stayed in room 14, noise from the bar was faint and didn't stop us from sleeping really well, window catch needs attention as it wouldn't open. Happy to stay there again next time we're at the coast.

Nice room however the smell of drains from the bathroom and noise from the bar were awful. Customer service from some of the staff was none existant . Its a real shame as this is a great locashion in the midfle of chappel st leonards and close to the beach.

What a Fantastic Hotel in the middle of Chapel St Leonards. The Rooms are large spacious and very well equipped with tea/coffee making facilities & loads of storage, the Kingsize bed was very comfortable and warm. The bathroom was massive with everything you could ever need. The Hotel/bar Staff where excellent & could not do enough to make sure your stay was brilliant. The local area has loads of Cafes, Restaurants, pubs & Shops & the Fantastic Chapel Beach is a mear one minute walk away. All in All we wouldn't hesitate to recommend the Vine Hotel to anyone