The Independence Inn Charlotte/Matthews Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Charlotte
The Independence Inn Charlotte/Matthews Hotel
2501 Sardis Rd N, Charlotte, North Carolina 28227, United States
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With a stay at The Independence Inn Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 8.3 mi (13.4 km) from SouthPark Mall and 10.2 mi (16.5 km) from Bank of America Stadium.Show More
We Price Match
3.2/5Cleanliness: 3.2
All 32 Reviews
Amenities
ParkingFreeGym24-hour front deskLuggage storageWi-Fi in public areasFreeGolf courseHorse ridingBusiness centerFax/copying service
All Amenities
Surroundings
Airport: Charlotte Douglas International Airport
(29.6 km)
Airport: Concord-Padgett Regional Airport
(45.9 km)
Train: CTC Station
(15.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Standard King Room With Microwave&Refrigerator Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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4
Business Room, 1 King Bed With Sofa Bed, Non Smoking, Refrigerator&Microwave (with Sofabed)
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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3
Standard Room With Two Double Beds-Microwave And Refrigerator
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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5
Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Guest Reviews
3.2/5
32 reviews
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
Average for similar properties in Charlotte
AI Summary
Guests praise the varied breakfast options and convenient location. They appreciate the comfortable, clean rooms and friendly, professional staff. However, no disadvantages were mentioned in the reviews.
Hamid
July 30, 2024
People all in the parking lot late at night very dirty and unsafe
Guest User
August 18, 2024
Camere molto sporche ed umide,avendone prenotate 3 presentavano ugualmente problemi. Lenzuola e materassi con macchie gialle, puzza di fumo ed insetti ovunque. Possibile presenza di cimici da letto causa prurito. I comodini presentavano ulteriori macchie e la doccia del bagno presentava sporcizia. inoltre lo scarico del wc non funzionava bene. In più c'era presenza di insetti sui muri, scarafaggi e blatte ed escrementi di topi. Senzatetto entravano e sostavano su scale e usufruivano dei bagni di servizio. Infine, colazione pessima e ascensore spoco. Reseptionista molto simpatica ma per il resto pessimo, non ci ritornerei più.
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hernando
July 18, 2024
Great
Sophia
July 7, 2024
My experience at this place was horrendous. First and foremost, I drove around for approximately 30 minutes looking for Independence Inn and could not find it. My GPS keeps taking me to Best Western. It was after midnight and I was tired so I decided to enter the Best Western building it was then I learned Western purchased it. Upon entering the room the smell of cigarette astray greeted me. I was too tired so I got in the bed. I woke up early open the blinds and to my dismay I slept in a dump. The carpet dirty, ceiling falling down and appeared to be water damaged. Paint stripping off the wall. The chair was broken, the drapes had what appeared to be dog poop or nutella rubbed on it. Believe me I've never seen a hotel room in a condition such as this. This place needs to be closed down with plenty of work done to it. With that said, the place has the potential to be good if renovation is done and old furniture replace.
David
June 18, 2024
Clean room, friendly staff & nice breakfast
Guest User
May 17, 2024
Check-in told us if the room was not to our satisfaction to let them know. When you open the door, there was an overwhelming smell of mold/ mildew. It was like they knew this already because what a bizarre coincidence. She then switched us to 112. The refrigerator made a loud buzzing sound that made it difficult to sleep. There is mold all over the bathroom. The carpet looked like it hadn't been vacuumed in a long time. When I showered the hot water disappeared after about 2 minutes. One of the worst hotel stays of my life, I couldn't wait to leave.
FRAN H
May 9, 2024
I am a Rewards Member, and used all of my Rewards points for this one night. I'm think I am due a refund.
Javier enrique C
April 4, 2024
I'm sure it was the worst experience in a Best Western, I was in room 106, a crazy man screaming in his room after 12 midnight, the noise of the air conditioning, turning it off and on, didn't let me sleep, the time The shower had a leak in the bathtub, there was water everywhere, there was no garbage chute to collect the waste from the room, when breakfast time arrived, there were 15 minutes left and the girl at the front desk told me that it was already It was closed, the truth is I think it was not the best option. After a 12 hour day of driving and I couldn't sleep
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 93
With a stay at The Independence Inn Charlotte/Matthews Hotel in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 8.3 mi (13.4 km) from SouthPark Mall and 10.2 mi (16.5 km) from Bank of America Stadium.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
ParkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Golf courseOff-site
Horse ridingOff-site
Business center
Fax/copying service
Gym
Show More