Lily's Garden

Private bathroom is very good. Would be better if there was a hairdryer in the room.

When we arrived our room had not been cleaned. The staff was super helpful moving us to another room but it left a negative first impression. There was also no breakfast included - unclear if there should have been.

Whole contactless chec-in is a bit creepy. Staff we did encounter on phone or in person were slow to help and a bit impolite.

My family booked a room with two double beds for three adults at Lily’s Garden in Charlottetown through ******* and the Avion Rewards app. Our experience was highly disappointing. The property was littered with trash, lacked clear signage, and the self-check-in process was confusing. Instead of a motel, it turned out to be a converted house with communal spaces, and the promised amenities were nonexistent. Upon arrival at Lily’s Garden, we were met with trash scattered across the yard. Something had clearly torn into the trash bags and it had not been picked up. Backing into the driveway, we were faced with a blank wall and no signs to guide us. Parking was also very limited as it was a residential driveway and not a parking lot. We had to arrange with other guests to move their cars so we could exit the next day. Additionally, despite following Google Maps, there were no directions to indicate where to go. After calling the listed number and receiving a map, we eventually found the entrance through a garden porch with a code-locked door. The self-check-in would have been more convenient with proper instructions and signage. Lily’s Garden is essentially a glorified hostel, not a motel. It features a communal living room, dining room, kitchen, and two shared bathrooms for all the guests to use. The absence of a private bathroom, which we expected from a motel, was frustrating. Having to wait for other guests to finish washing up and then use the washroom after multiple people have use it was disappointing, as it is not what we expected, nor was it advertised. While the bathrooms appeared clean, a closer look revealed grime and dirt, and the walls were cracked throughout the property. Our room, though clean, was outdated with uncomfortable beds akin to sleeping on cardboard. Despite being advertised as having various amenities, such as free drinks, hors d’oeuvres, and fresh juice, none were provided. When we messaged the owner about this, they replied that they have chosen not to offer them at all and have not updated the information on the listing, which was extremely disappointing and misleading. The only available coffee lacked milk, and the pastries were nonexistent. The property is about a 10-minute drive from downtown Charlottetown, making a car necessary. Overall, the exterior appearance was misleading based on the photos online, and the deceptive advertisements and lack of promised amenities made this stay feel like a scam. I would truly recommend staying elsewhere, unless the aforementioned issues do not bother you. The price is cheap which was nice since we were not staying long, but the disappointing lack of comfortable amenities made this experience not worth it.

Everything suited my needs. Lily's was excellent.

Unusual property with self help kitchen. Lots of common lounging areas though dated. Terrible lighting in room.

My husband and I stayed 3 days and used Lily’s Garden as base to go around PEI. The place was spotless. In addition, Lily maintains a very well equipped kitchen, with cutlery, pans, plates, cups, microwave, stove and other small appliances that makes for a convenient stay. The room had a silent air conditioning, which I highly appreciated. Additional features included washing machine and dryer and freshly brewed coffee in the morning and outdoor chairs to enjoy a nice coffee in the morning or to enjoy wine while sitting outside.

This property is in a residential neighborhood surrounded closely by single family homes. The neighbors hate this place and make that very, very clear if they see you or you see them. The internet service is slow and unreliable, and cell phone reception is limited. The outside lighting is very poor especially if you are coming at night or leaving early in the morning.