Latest Hotels Reviews for Cheektowaga

Holiday Inn Express & Suites Buffalo-Airport
4/597 Reviews
This hotel has unfortunately declined in quality in recent years. We always stayed here during trips to Buffalo (we live in TX and return annually to Buffalo to visit friends and family), since it is right across from the airport with easy access to highways and centrally located. The location, however, is not making up for the increasingly grungy appearance, lack of breakfast items, and overall downtrodden feeling of the place. Our room was tidied every day and was relatively clean, but there were mildew and mold spots and spots on the carpet. Breakfast - several days of our week-plus stay there was no fruit (or it was so unripe as to be literally inedible), no eggs or no yogurt, no milk...the coffee was the one constant. One of the days, apparently a staff person had taken the keys to the refrigerator home, so the cold items could not be readily accessed. That said, the bright spot of this hotel is definitely Ms. Annie in the breakfast area. She greets everyone, talks to you and makes you feel at home. She apologized when there was a lack of food, and it's not her fault so I felt bad for her. I will miss seeing Ms Annie and the convenience of this location but really can't see staying here again with the inconsistency and grubbiness and decline.

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