Home2 Suites by Hilton Chengdu Wuhou Temple

Home2 Suites by Hilton Chengdu Wuhou Temple Reviews

Home2 Suites by Hilton Chengdu Wuhou Temple

No 19 South Fourth Section, First Ring Road, Wuhou District, Chengdu Sichuan, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Home2 Suites by Hilton Chengdu Wuhou Temple
Home2 Suites by Hilton Chengdu Wuhou TempleHome2 Suites by Hilton Chengdu Wuhou TempleHome2 Suites by Hilton Chengdu Wuhou Temple
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Home2 Suites by Hilton Chengdu Wuhou Temple Guest Reviews

4.9/5
Perfect
3440 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(3440)
Positive reviews(3411)
Reviews with photos/video(759)
Easy to get around(747)
Close to metro(516)
Awesome amenities(499)
Delicious breakfast(474)
Large rooms(417)
Friendly front desk staff(278)
Tasty coffee(109)
Perfect for families(99)
Negative reviews(29)
Traveling Amy
Queen Micro Suite
Stayed in abr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on 28 abr 2024
A fantastic place to stay in Chengdu that's super convenient. The hotel is literally around the corner from the subway entrance. The room was spacious and spotlessly clean. The breakfast was AMAZING, so tasty and a great way to start the day.
Response from Property: Dear guests: Thank you for staying at the Hilton Travelodge Chengdu Wuhou Temple and sharing your check-in experience. I'm glad that every link of the hotel has been recognised by you. Through your meticulous description, you can feel the happiness brought to you by this journey. This is what we have been committed to pursuing, and this will also become the driving force for us to continue to work hard and forge ahead. I look forward to serving you next time. I wish you a happy life and a smooth work!
Anonymous User
2 Double Beds Studio Suite
Stayed in mar 2024
Friends
9 review
3.7/5
Posted on 23 mar 2024
Pros-clean, new. Nearby Walmart is a good place to buy local snacks home. Very near train station. Cons-Centralized heating is lousy….room is super hot..29 to 30 degrees Celsius!! Hilton honors app says free breakfast and says rooms stays for 4 adults. Upon check in- was told only can stay two adults and only has two breakfast. Though they eventually met our requests, it has created the unhappiness.
Response from Property: Thank you for choosing the Hilton Huiting Hotel at Wuhou Temple in Chengdu and taking the time to share your stay experience. We apologize that your stay did not meet your expectations. In response to your concerns about the stuffiness of the room and the number of guests, the temperature difference during your stay was significant, so the air conditioning system is temporarily providing fresh air mode. At the same time, the hotel management attaches great importance to it and has now reopened the cold air mode according to the guest's needs. A hotel room can normally accommodate two adults and one minor. If there are special circumstances, we will handle them in a timely manner. We adhere to the service philosophy of "treating each other with sincerity and thoughtfulness", and always strive to create a perfect check-in experience for guests. We look forward to experiencing our changes in your next stay. Looking forward to your next visit, thank you!
Lemony_sky
Queen Micro Suite
Stayed in nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 23 nov 2023
Had a really excellent stay at this place! Hotel is very close to Exit A of Gaoshengqiao Station, there’s quite a few shops around the hotel including Macdonalds, and if you take Exit C, there is also Watsons, KFC and a mall with bookstore when u walk straight down after turning left, Exit C also allow u to walk to Wu Hou Shrine (approx. 25mins) and also Jinli street- 锦里古街(approx. 20mins) Service is also excellent, stayed during mid-November and they’re changing their aircon system to heater stage for winter so it can’t be used for the time being, but as long as u keep a slight opening of the window, it keeps the room very cooling, u can close it too once it gets to cold, service staff has also mentioned that we can request for a fan or warmer if the room gets either too hot or too cold at check-in. Thank you for the complimentary breakfast given for my stay as well, will definitely book this place again when I come back to Chengdu!
Response from Property: Dear guest: Hello! Thank you so much for choosing us and sharing your stay with us. It was a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to the next encounter with you, I wish you a happy life and smooth work ~
Lorna
2 Double Beds Studio Suite
Stayed in nov 2023
Family
10 review
4.0/5
Very Good
Posted on 10 nov 2023
Overall I would recommend this hotel. The hotel is new and the decor is very comfortable and the cleaning ladies are really really good at their job. The hotel takes client complaints seriously and tried to fix the problem quickly. The one major discomfort was what other reviews have also mentioned is that there is no air conditioning. The room stayed at 27-28 degrees even with the cooling fan they provided and with the window open. When I called the front desk she said because of the change in weather, they have clients asking for the heat to be turned on which I find hard to believe. The room never felt cold. My mom and I had trouble sleeping every night as we would wake up in sweat and we booked for 6 nights.
Response from Property: Distinguished Guest: Hello! The most sincere greetings from the Hilton Huting Hotel in Chengdu! I am glad to see your affirmation of our service attitude, but at the same time, we are also sorry to know that your experience did not fully meet your expectations. On behalf of the hotel, I would like to express my most sincere apologies to you. Regarding your mention that the hotel does not provide air conditioning, the temperature in Chengdu has recently decreased and the temperature difference is relatively obvious, so the air conditioner temporarily provides a fresh air mode. We apologize for the inconvenience caused to you. We will continue to strive to provide guests with a better check-in experience and more intimate services. I look forward to meeting you again in the near future and providing you with a better and better experience. Finally, I wish you success in your work and a happy family!
Jowin
Queen Micro Suite
Stayed in oct 2023
Friends
14 review
5.0/5
Outstanding
Posted on 20 oct 2023
Is a very good stay that makes me feel like home despite I’m away from home. For people that need to work while travel or loves to chill in a room this is definitely a good place to stay. Their hotel manager were so friendly in helping us to check in, ensure our stay was good and ended our stay with a very cute token of appreciation 🐼. Highly recommended!!! Genuine review deep down from my heart !
Response from Property: Dear Guest: we wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites by Hilton Chengdu Wuhou Temple as your second home and can’t wait to welcome you home again soon!
Guest User
King Studio Suite
Stayed in oct 2023
Couples
2 review
4.7/5
Amazing
Posted on 29 oct 2023
Good location, very near metro. Clean and big room and Friendly front desk. Defintely for anyone coming to Chengdu to consider staying :)
Response from Property: Distinguished guests: Thank you so much for choosing us and sharing your stay with us. It was a pleasure to make your outing a wonderful time. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are eagerly looking forward to meeting you next time. Wish you a happy life and a smooth work ~
ma KWEI MEI FANNY
Queen Micro Suite
Stayed in dic 2023
Couples
20 review
5.0/5
Outstanding
Posted on 29 dic 2023
Very nice location just next to underground , big bright room with big window , clean with sofa fridge n microwave, lobby provide all day tea n coffee complimentary, laundry room provide washer with dryer n tv complimentary. Very very nice will come again
Response from Property: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition. We are very moved to remember the good time here. It is our duty to let guests enjoy a good check-in experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. I hope there will be more opportunities to serve you!
Guest User
2 Double Beds Studio Suite
Stayed in abr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on 3 jun 2024
Good and remarkable warm attention/ services at hotel reception.
Response from Property: Dear guest: Thank you for choosing us and for your support and love towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI. Each room includes breakfast, making it the best choice for your outings. It is our honor to serve you, and all hotel staff look forward to your next visit!
TJIANG
2 Double Beds Deluxe Studio Suite
Stayed in nov 2023
Couples
27 review
5.0/5
Outstanding
Posted on 20 nov 2023
The rooms are very spacious and nice, strategic location is very close to the metro, to wuhan temple is also not far away, the receptionist is very friendly, there is good coffee and tea in the lobby, very happy to stay in this hotel
Response from Property: Dear Guest: Thank you for choosing Home2 Suites by Hilton Chengdu Wuhou Temple . Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. Hope to see you again!
Aladdin
King Deluxe Studio Suite
Stayed in oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on 9 oct 2023
It was very good hotel we will come back soon to live here if I get chance to go chengdu
Response from Property: Thank you very much for taking your valuable time to complete our survey! And thanks for your recognition and encouragement.We are looking forward to seeing you again and wish you all the best! Best regards!
Vladislav
King Deluxe Studio Suite
Stayed in oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 27 oct 2023
Best customer service in China by a long shot!
Response from Property: Dear guests: Hello! Thank you for staying and highly recognize all aspects of the hotel. We have been adhering to the service concept of "true self, intimate and undisturbed" to make guests feel at home. We will continue to sum up our experience and work hard to look forward to you coming home again.
Zhenwu
King Deluxe Studio Suite
Stayed in jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on 24 ago 2023
So good hotel! It’s nice memories to stay this hotel. Strongly recommend!
Response from Property: Hello respected guest:I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
Guest User
King Studio Suite
Stayed in mar 2024
Family
3 review
5.0/5
Outstanding
Posted on 20 mar 2024
all good for we are
Response from Property: Dear guest: Hello! Thank you for your visit, but also sincerely thank you for your love and recognition, You remember the good time here let us feel very touched, let the guests enjoy a good experience is our bounden duty, can get your praise we are deeply honored, at the same time we also have more power to move forward, hope to have more opportunities to serve you!
Guest User
2 Double Beds Deluxe Studio Suite
Stayed in jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 18 jun 2023
Very nice hotel, enjoying my stay in this hotel.
Response from Property: Dear Guest, I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Dear Guest, Suites as your second home and can’t wait to welcome you home again soon!
xryf32*)
2 Double Beds Deluxe Studio Suite
Stayed in mar 2023
Friends
4 review
5.0/5
Outstanding
Posted on 10 mar 2023
感觉不错。great environment, great service, great everything 。